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Reviews

4.8 / 5Exceptional
283 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    PNC Arena
    5 min drive
  • Popular Location
    Carter Finley Stadium
    6 min drive
  • Airport
    Raleigh, NC (RDU-Raleigh - Durham Intl.)
    7 min drive
  • Popular Location
    North Carolina Museum of Art
    8 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Cary

    The Umstead Hotel and Spa is located in Cary. North Carolina Museum of Art and North Carolina Museum of History are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed.

    Popular Location

    What's nearby

    • PNC Arena - 5 min drive
    • Carter Finley Stadium - 6 min drive
    • North Carolina State Fairgrounds - 7 min drive
    • North Carolina Museum of Art - 8 min drive
    • Cary Towne Center - 9 min drive

    Getting around

    • Cary Station - 6 min drive
    • Raleigh, NC (RDU-Raleigh - Durham Intl.) - 7 min drive

    Restaurants

    • Herons – Fine-dining restaurant offering American cuisine. Serves breakfast, brunch, lunch, and dinner daily.

    About this property

    The Umstead Hotel and Spa

    This smoke-free resort features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and valet parking. All 150 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and iPod docks are standard, as are flat-screen TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Valet parking: USD 14.00 per night
    Electric car charging station

    Food and drink

    Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
    1 restaurant
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    Bicycle rentals
    Fitness center
    Full-service spa
    Seasonal outdoor pool
    Shopping
    Yoga classes

    Family friendly

    Dry cleaning service
    DVD player
    Free cribs/infant beds
    Free rollaway/extra beds
    Seasonal outdoor pool

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Luggage storage
    Porter/bellhop
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business center
    Meeting rooms

    Outdoors

    Garden
    Terrace

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - prenatal
    Massage - Swedish
    Sauna
    Spa open daily
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Free cribs/infant beds
    Free rollaway beds
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Deep soaking bathtub
    Designer toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    Cable channels
    DVD player
    Flat-screen TV
    iPod dock
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.8

    Exceptional

    5 - Excellent
    243
    4 - Good
    27
    3 - Okay
    8
    2 - Mediocre
    1
    1 - Poor
    4
    4.9
    Cleanliness
    4.8
    Service and Staff
    4.9
    Amenities
    4.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    1/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    We choose to spend the night at the hotel to get MUCH needed rest after dealing with family stress due to illness. At 7am the landscape crew was cutting down trees directly outside of our window. The hotel was able to do nothing to make this right financially because we “booked through Expedia”. We feel cheated !!

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The Umstead is tucked away in the middle of Cary, NC. The hotel seems to a 70’s design but the interior is modern and chic. Not so large to get around, but not small either. We stayed for 1 night , had 4 meals spa treatments. The main dining room was not open for dinner the night we stayed, but we had brunch and a breakfast. All was good, but seems overrated. The Bar Lounge restaurant is prepared in the main kitchen. Service better in the main restaurant. Our room was nice, but some sort of electrical issue including lights that would not turn on, light that flickered, and the plug for the cool Nespresso machine did not work. Reported to front desk when discovered, later when not fixed, and at checkout. Staff apologetic but no service recovery. For the $339 per night Expedia rate, expected they would offer something. Not sure why this property is as pricey as it is. The spa was very nice, upscale ambiance, but less features than other comparable spas in the same price range.. They did make us feel special for our anniversary. Even had comp artisan chocolates and a bottle of wine sent to the room. Really liked the very professional dress code of all team members. Would recommend even though room/spa seemed pricey for location/offerings.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

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