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Comfort Inn Apex

2.5 out of 5.0

Recent guest reviews

Excellent condition and wonderful staff...will definitely stay again when in the beautiful Raleigh, NC..

Of the 3 hotels we stayed at during this trip , this one was the cleanest, had the most friendly and professional staff and by far the most comfortable beds/room. The other 2 were hamptons, where we usually stay. The only bad thing-there is absolutely no outside seating, not even a bench. No place for my disabled poo aren't to sit while waiting for pick up at door, no where to just be outside. Yes we are smokers who respect most rules and clean up after ouse lives while respectin non smokers. We have multiple bug bites from sitting on the steps and curb by the back door where smokers tended to congregate a couple at a time. Best thing, beds were amazingly comfortable and pillows and bedding fresh. Housekeeping staff appeared to be an older couple, who were so sweet !!

Hotel staff are friendly and nice. The room we stayed in was awfully small (king size bed) for myself, my husband and daughter. Luckily, we paid $10 extra a night for a fold up bed that our six year old could sleep on but making room for it in the small space was tricky. The breakfast was fresh and delicious. Location is on a busy area of town with a lot of stores and places to eat nearby. Overall, our stay was a positive one.

One night stay to go to local music festival. Breakfast bar well done. Thanks.

I stayed over one night before a meeting in Cary and this place was great. it is convenient to the freeways (but there was NO traffic noise), it was clean, it was quiet, and breakfast was good with real scrambled eggs. The only negative at all was that it has 2 (or maybe 3, but I was on the second floor) floors and no elevator-not a problem as I usually use the steps for exercise anyway

Good hotel near Frisbee fields. It is hard to find good restaurants nearby, but if you go up US 1 a bit to the north there are several.

The hotel was being renovated, but our first floor room seemed to have already been updated. It looked nice, but the room stank like someone had smoked in it and the carpet showed signs of several leaks. The bathroom was nice and clean, but I wouldn't recommend using the coffee pot. I tried to make tea by heating water in it and the water came out looking like apple juice. The hotel was about 15 miles from Poplar Point at Jordan Lake, which is where we were headed for the weekend, so that was really nice. It's not a hotel that we have completely ruled out for the future because the rates were decent, but we may check out the Candlewood Suites down the street first next time.

I had booked 3 rooms total for my spouse and I, my father, and my in-laws. I had requested non-smoking rooms. However, when we arrived, the rooms smelled horribly of secondhand smoke. It was so bad that we opened the windows to try to ventilate the rooms- to no avail. When we spoke to the front desk clerk, we were informed that they cleaned these smoking rooms and then assigned them as non-smoking rooms. We were told that since we booked the room through a third-party agent that he could be of no help to us. Essentially labeling us as second-class citizens because we did not book directly with the hotel. BEWARE ! NEVER use this hotel.

I arrived late due to weather and plans yet verything was just right and professionally handeled. The breakfast was very well stocked and the "front desk" folks were very good. Everything was clean and neat and I enjoyed my room and short stay...thank you all

The hotel was clean and quiet. Exactly what I look for, a place to sleep well and get ready for the next day. The morning Breakfast was OUTSTANDING. Everything was great and the serves person was also great.

The pool was clean and refreshing. Pool towels could have been larger. The breakfast had a very ample variety of foods.

It was quiet and clean and the staff was very pleasant and friendly. the check in gal was so patient with me as I was rudely on the phone during check in( business call) and we actually comunicated by writing notes back and forth...in the morning the desk person actually helped me with the door as I had coffee and suit cases...My room was warm and clean the breakfast area was very clean and the coffee was hot...what more can you ask for? I would stay again in a minute.

The plumbing in this hotel is in bad shape. There was almost no water pressure to the toilets, the faucet shot water out sideways, yet there was so much water pressure in the shower that it flooded the bathroom floor. I told them about the issues, and that we had clothing that was soaking wet from the shower spray and they only directed us to a pay dryer on the second floor and offered to send someone with a mop. We ended up using the public restroom near the office because it took several attempts before the toilet in the room would finally sort of flush. This is by far the worst Comfort Hotel I have ever stayed in.

Nice clean good ,location,price was excellent for a nights ,stay

We have stayed at the comfort Inn at apex a few times. It is very conveniently located. Easy on the route 1. The rooms are clean and the house keeping is great. The non smoking room with king size bed is very accommadating for some one who is 6' 4 inches tall. The refrigerator in the room is convenient. They also have all new mattreses install a few visits ago. The continential breakfast last but not leat , the staff is very professional and cousteous. I will be staying there again this weekend.

1411 E Williams St Apex NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Halle Cultural Arts Center, Comfort Inn Apex places you within a few miles (5 km) of Knights Play Golf Center. This 68-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in the historical district and also close to Koka Booth Amphitheater.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 68 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free weekday newspapers, free local calls, and ironing boards.


Property features

Renovated in 2014, Comfort Inn Apex offers an outdoor pool, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Comfort Inn Apex

Everyone (3) Business (3) Couples (3) Family (4) Other (2)
5

nice hotel to stay when your in raleigh, nc

Everyone

Excellent condition and wonderful staff...will definitely stay again when in the beautiful Raleigh, NC..

By , from miami on Jun 23, 2017

5

best of 3 hotels this trip.

Everyone

Of the 3 hotels we stayed at during this trip , this one was the cleanest, had the most friendly and professional staff and by far the most comfortable beds/room. The other 2 were hamptons, where we usually stay. The only bad thing-there is absolutely no outside seating, not even a bench. No place for my disabled poo aren't to sit while waiting for pick up at door, no where to just be outside. Yes we are smokers who respect most rules and clean up after ouse lives while respectin non smokers. We have multiple bug bites from sitting on the steps and curb by the back door where smokers tended to congregate a couple at a time. Best thing, beds were amazingly comfortable and pillows and bedding fresh. Housekeeping staff appeared to be an older couple, who were so sweet !!

By on Sep 21, 2016

Review comment responded on Oct 8, 2016

Many thanks for your comments regarding the services and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride.We are in the process of adding a smoking area outside for our guests that smoke. We hope to see you again. Thank You.

3

simple, affordable

Everyone

Hotel staff are friendly and nice. The room we stayed in was awfully small (king size bed) for myself, my husband and daughter. Luckily, we paid $10 extra a night for a fold up bed that our six year old could sleep on but making room for it in the small space was tricky. The breakfast was fresh and delicious. Location is on a busy area of town with a lot of stores and places to eat nearby. Overall, our stay was a positive one.

By , from NL County, Connecticut on Apr 22, 2016

5

apex jazz festival

Families

One night stay to go to local music festival. Breakfast bar well done. Thanks.

By on Sep 22, 2015

5

great value in apex, nc

BusinessTravelers

I stayed over one night before a meeting in Cary and this place was great. it is convenient to the freeways (but there was NO traffic noise), it was clean, it was quiet, and breakfast was good with real scrambled eggs. The only negative at all was that it has 2 (or maybe 3, but I was on the second floor) floors and no elevator-not a problem as I usually use the steps for exercise anyway

By on Aug 13, 2015

4

watching frisbees

Couples

Good hotel near Frisbee fields. It is hard to find good restaurants nearby, but if you go up US 1 a bit to the north there are several.

By on Apr 1, 2015

3

it's ok

Couples

The hotel was being renovated, but our first floor room seemed to have already been updated. It looked nice, but the room stank like someone had smoked in it and the carpet showed signs of several leaks. The bathroom was nice and clean, but I wouldn't recommend using the coffee pot. I tried to make tea by heating water in it and the water came out looking like apple juice. The hotel was about 15 miles from Poplar Point at Jordan Lake, which is where we were headed for the weekend, so that was really nice. It's not a hotel that we have completely ruled out for the future because the rates were decent, but we may check out the Candlewood Suites down the street first next time.

By on Sep 1, 2014

1

horrible experience

Families

I had booked 3 rooms total for my spouse and I, my father, and my in-laws. I had requested non-smoking rooms. However, when we arrived, the rooms smelled horribly of secondhand smoke. It was so bad that we opened the windows to try to ventilate the rooms- to no avail. When we spoke to the front desk clerk, we were informed that they cleaned these smoking rooms and then assigned them as non-smoking rooms. We were told that since we booked the room through a third-party agent that he could be of no help to us. Essentially labeling us as second-class citizens because we did not book directly with the hotel. BEWARE ! NEVER use this hotel.

By on May 13, 2013

4

accomidating people and place

Singles

I arrived late due to weather and plans yet verything was just right and professionally handeled. The breakfast was very well stocked and the "front desk" folks were very good. Everything was clean and neat and I enjoyed my room and short stay...thank you all

By on Jun 25, 2012

4

comfort inn apex

BusinessTravelers

The hotel was clean and quiet. Exactly what I look for, a place to sleep well and get ready for the next day. The morning Breakfast was OUTSTANDING. Everything was great and the serves person was also great.

By on Jul 20, 2011