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Recent guest reviews

It’s a great place to lay your head the pool is clean and we will go back

It was safe and it was clean for the most part it’s an older hotel so what do you expect.. Staff is very nice and Efficient I will say, I left An electronic in the room and they When I noticed it that I left it I called and asked and they already had it in the safe.

My room still had trash from the previous people and the tv didn’t work.

Party going on across the hall until 4 in the morning. No additional room to move us into after calling the front desk. Front desk lady was nice and said they would send up security to have a word with them but I don't know if that ever happened and if it did, it did nothing. Floor was sticky. Room and elevator and hallway smelled like smoke. Dead cockroach in the corner.

You can check in late as 11 pm I just didn’t like them holding 35 dollars for Incidentals then in the middle of the night they charge 26.00 for a total of 61 dollars for incidentals and it takes your forever to release the money

Best Western Hotel was dirty, there was trash on our floor when we checked in. Bathroom was dirty, had to ask for towels and still that took hours before they would arrive. When they did I was given 1 towel, I asked for 4 since there was 4 of us, I told the woman that I needed 4 towels and she said ok, walkes away and came back with 2 more and she walked away. Needed linens for pull out bed, asked and never got them. The only utensils they had were spoons. Hotel pictures do not look anything like the hotel. There were stains on just about everything. Smallest mini fridge, no freezer due to it being a block of ice, listed as family friendly, absolutely not. There were certain jobs being performed once the sun went down. Loud disruptive parties over night, police were there the 2nd morning, escorting people out. I just wish it wasnt listed as family friendly and clean, especially at the price I paid. Never again.

I liked that the room came with a balcony. The bed was clean and soft, and the room was spacious. I liked the bath products, and the staff was friendly and helpful. I wish the water pressure had been better and that there had been a warm comforter on the bed. Also, the coffee maker wasn't clean inside, and I wish there had been tea available in the room.

It's your affordable hotel with interesting characters roaming the property at night.

This is my go to hotel. Always very nice at an affordable price.

The staff was very polite, helpful. Facility and grounds were clean. No issues with noise. Television had a sleep timer on it.

A lot of out of character looking people walking around all day and night right outside our door. People were hanging out in the parking lot listening to loud and just being loud. We came out the next morning and trash was all in the parking lot. The hallway had a funny smell when we first arrived then later that night it smelled like straight weed. Will never stay there again.

Capital Blvd Raleigh NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Located in Northeast Raleigh, Best Western Raleigh North-downtown is within 2 miles (3 km) of sights such as Raleigh Flea Market and Duke Raleigh Hospital. This 3-star hotel welcomes guests with 139 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.


Property features

Renovated in 2015, Best Western Raleigh North-downtown offers an outdoor pool, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a business center, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for Best Western Raleigh North-downtown

Everyone (25) Couples (6) Family (13)
5
Family

It’s a great place to lay your head the pool is clean and we will go back

By on Jun 19, 2022

4
Family

It was safe and it was clean for the most part it’s an older hotel so what do you expect.. Staff is very nice and Efficient I will say, I left An electronic in the room and they When I noticed it that I left it I called and asked and they already had it in the safe.

By on Jun 12, 2022

1
Everyone

My room still had trash from the previous people and the tv didn’t work.

By on Dec 31, 2021

5
Everyone

By on Oct 29, 2021

1
Partner Couples

Party going on across the hall until 4 in the morning. No additional room to move us into after calling the front desk. Front desk lady was nice and said they would send up security to have a word with them but I don't know if that ever happened and if it did, it did nothing. Floor was sticky. Room and elevator and hallway smelled like smoke. Dead cockroach in the corner.

By on Oct 12, 2021

Review comment responded on Oct 12, 2021

We appreciate the feedback and will look into the issues with our team.

3
Everyone

By on Sep 30, 2021

4
Everyone

By , from Atlanta on Sep 28, 2021

3
Everyone

By on Sep 25, 2021

3
Everyone

You can check in late as 11 pm I just didn’t like them holding 35 dollars for Incidentals then in the middle of the night they charge 26.00 for a total of 61 dollars for incidentals and it takes your forever to release the money

By on Sep 15, 2021

Review comment responded on Sep 17, 2021

Thanks for the feedback and I believe we were able to reverse your authorization with your bank. We hope to see you again soon.

1
Everyone

By on Jul 21, 2021

Best Western Raleigh North-downtown

2715 Capital Blvd, Raleigh, NC 27604
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