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Best Western Butner Creedmoor Inn

2.5 out of 5.0

Recent guest reviews

Stephane and Mr. Clark provided excellent customer services during our visit. Both are wonderful Ambassadors assisting guests with a kind word and a big smile welcoming all. Room was very clean. Only complaint would be the bed was very firm which is not our preference.

Had good luck with Best Westerns recently so we tried this one. This is an old motel that has been redone and it is not good. Smells old, no carpets, hard hard beds, very load in the rooms. Feels like you are sleeping in a warehouse.

Hotel staff was friendly and helpful. Rooms were clean. Location was convenient.

Breakfast was excellent as well. The hours of service were great.

The staff at the hotel were amazing. If I had a question about how to get somewhere they could answer it. The breakfast was wonderful as well.

The Best Western Butner Creedmoor Inn was an outstanding hotel experience. The staff is so accommodating and friendly. Check ih and check out was also very quick. It is wonderful to not hear doors slamming or people talking. I had a great night's sleep which is usually difficult when I am traveling.. Thank you for the wonderful experience.

I'll start with the good. The workout area was small, but nice. The pool was clean and refreshing. That's about where it ends. I had requested a room with ADA accommodations. Upon arrival, we were informed the request wasn't on the reservation because I booked through a second party. The beds were hard and uncomfortable. The toilet handle required two hands to push the lever down to flush. Very difficult for someone with an impairment. The room had not been cleaned thoroughly. There was a used make-up applicator still on the toiletry stand. Speaking of complimentary toiletries, there was a small container of lotion, shampoo, and one face soap bar. Nothing for body wash or conditioner. There were two large towels. I've never been to a hotel that didn't provide two towels per person. The complimentary breakfast was horrible. Gravy tasted spoiled. Wafflemaker didn't work. English muffins were stale. We didn't try to eat there the next day. Being unfamiliar with the area, I was at a disadvantage. Would not stay there again. Very disappointing stay.

Good value for the price, decent included breakfast, love the waffle griddle

The hotel was great! Perfect for when we were visiting creedmoor.

This hotel was fine - it was exactly what I expected. Clean, comfortable, quiet enough... the continental breakfast was standard fare, and the room was average size... staff were very friendly... my only complaint is that the fitness center was even more modest than I had expected, bordering on unusable.

The title says it all - there really was nothing special about this place, but no glaring deficiencies. Air conditioning was adequate, but weak, the free breakfast was average or below. There was a clear, easy to access internet connection. People who have problems with stairs should ask for a first floor room, as there are no elevators.

This hotel is very nice for the price. Clean, quiet environment in a nice location. I would def stay here again!

The bathroom was so small i had to go in and almost get into the bathtub to close the door. The breakfast was kind of skimpy and right on the dot of 9:00 everything was taken away. The muffins were stale and so dry you couldn't eat them.

This hotel was affordable and offered all desired amenities including free wifii, a small fridge, microwave, and breakfast.

2578 W Lyon Station Road Creedmoor NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Best Western Butner Creedmoor Inn is located 9.3 mi (15 km) from Three Bears Acres and 10.9 mi (17.5 km) from Falls Lake State Recreation Area. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Duke University is also within a 30-minute drive of this Creedmoor hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

Best Western Butner Creedmoor Inn's 50 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free weekday newspapers, ironing boards, and desks.


Property features

Best Western Butner Creedmoor Inn features an outdoor pool, a children's pool, and a fitness center. There's free parking, as well as an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 3

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Butner Creedmoor Inn

Everyone (4) Couples (2) Business (2) Family (4) Other (2)
4
Everyone

Stephane and Mr. Clark provided excellent customer services during our visit. Both are wonderful Ambassadors assisting guests with a kind word and a big smile welcoming all. Room was very clean. Only complaint would be the bed was very firm which is not our preference.

By on May 4, 2017

Review comment responded on May 6, 2017

Dear Orbitz Guest, Thank you so very much for your feedback about your stay! I am so pleased to hear that our staff provided you with the exceptional service that you deserve. This is exactly what we are striving to achieve and be known for, so thank you for noticing all of our efforts to ensure that you receive great hospitality and a warm welcome. I am sorry that our bed was too firm for your preference and we will certainly use that feedback to make further improvements. Thank you again for your patronage. I hope you will continue to choose the Best Western Butner Creedmoor Inn whenever you travel to this area!

2

not a nice place

Everyone

Had good luck with Best Westerns recently so we tried this one. This is an old motel that has been redone and it is not good. Smells old, no carpets, hard hard beds, very load in the rooms. Feels like you are sleeping in a warehouse.

By , from Washington, DC on Mar 4, 2017

Review comment responded on Mar 6, 2017

Dear Eric, I'm so sorry to hear that we failed to meet your expectations during your stay. We do offer a full hot breakfast with waffles, hot eggs, biscuits and sausage gravy among many other things, but I would love to add more items or find out from you which items you did not care for. We also have renovated the guestroom floors, opting for wood finish flooring in lieu of carpet which provides a much cleaner overall guest experience. Our number one priority is the cleanliness and comfort of our rooms, and we have found that carpet can hold stains and smells while our new flooring is much cleaner and safer against germs, stains or smells. I apologize that this was not comfortable for you. In the future, please do not hesitate to let us know immediately if something is right; our entire staff takes pride in our service promise to do whatever we can to make it right. I thank you for your valuable and honest feedback and will use this input to identify areas where we can continue to improve so that you will have a better experience in the future. I hope you will continue your patronage with Best Western, as this is not reflective of our values or standards. In fact this property was just awarded a Chairman's award, which is a huge honor only given to the top 5% of properties in the nation and is based on service, comfort, cleanliness and overall experience standards. I am sorry that we fell short during your stay, but hope we can exceed your expectations in the future. Thank you for your patronage and safe travels! Best regards, Sam S., AGM

4

creedmoor nc stay

Everyone

Hotel staff was friendly and helpful. Rooms were clean. Location was convenient.

By , from Lehigh Valley Pa on Jul 23, 2016

Review comment responded on Jan 1, 1970

Dear Valued Guest: Thank you for your feedback! We are so happy to hear that you enjoyed your stay and thank you for choosing our property. We aim to exceed our guest's expectations and will continue to strive for excellence in our guest's satisfaction. Please do visit us again soon as we would love to host you anytime! Thank you again!

5

awesome, very close to the interstate

Everyone

Breakfast was excellent as well. The hours of service were great.

By , from north carolina on Apr 14, 2016

5

awesome family trip

Families

The staff at the hotel were amazing. If I had a question about how to get somewhere they could answer it. The breakfast was wonderful as well.

By on Feb 17, 2015

5

outstanding, friendly staff and very quiet environment

Singles

The Best Western Butner Creedmoor Inn was an outstanding hotel experience. The staff is so accommodating and friendly. Check ih and check out was also very quick. It is wonderful to not hear doors slamming or people talking. I had a great night's sleep which is usually difficult when I am traveling.. Thank you for the wonderful experience.

By on Dec 6, 2014

2

very disappointing-keep looking

Families

I'll start with the good. The workout area was small, but nice. The pool was clean and refreshing. That's about where it ends. I had requested a room with ADA accommodations. Upon arrival, we were informed the request wasn't on the reservation because I booked through a second party. The beds were hard and uncomfortable. The toilet handle required two hands to push the lever down to flush. Very difficult for someone with an impairment. The room had not been cleaned thoroughly. There was a used make-up applicator still on the toiletry stand. Speaking of complimentary toiletries, there was a small container of lotion, shampoo, and one face soap bar. Nothing for body wash or conditioner. There were two large towels. I've never been to a hotel that didn't provide two towels per person. The complimentary breakfast was horrible. Gravy tasted spoiled. Wafflemaker didn't work. English muffins were stale. We didn't try to eat there the next day. Being unfamiliar with the area, I was at a disadvantage. Would not stay there again. Very disappointing stay.

By on Jun 18, 2014

4

satisfied

Families

Good value for the price, decent included breakfast, love the waffle griddle

By on Jan 25, 2014

5

fantastic couple getaway

Couples

The hotel was great! Perfect for when we were visiting creedmoor.

By on Aug 11, 2013

4

easy and economic spot for an out-of-town interview

Singles

This hotel was fine - it was exactly what I expected. Clean, comfortable, quiet enough... the continental breakfast was standard fare, and the room was average size... staff were very friendly... my only complaint is that the fitness center was even more modest than I had expected, bordering on unusable.

By on Jan 20, 2013