Skip to main content
Beginning of main content

Holiday Inn Austin -Town Lake

3.0 out of 5.0

Recent guest reviews

This hotel is older, but in a good location if you want to be close to the water and Rainey St. If you want to be closer to the action of 6th st, don't stay here. The rooms are in definite need of some upgrades.

This hotel was in a great location right off the highway and not far from spots we wanted to visit such as 6th street. The room was nice but a little outdated, the bathroom could use a little remodeling. The door to the restroom would not shut all the way. The pillows and the bed were soft and comfortable. The reason why I did decide to stay at this hotel was the location, the hotels reputation and the free parking; I did not use the other amenities that the hotel provided.

The staff was the best! Close to downtown and if you enjoy a morning stroll walking along the river this is the place to stay

Easy check in, liked free parking ramp, great place to stay, easy access to activities,bed very comfortable, great view of Lady Bird Lake and Austin sky line.

This hotel was MUCH better than we thought it would be. I stayed here with my wife on a short vacation for 2 nights. The lobby and bar had a nice, clean modern look, as did the room and the bathroom. The only issues we had were a lumpy bed, which hurt my back (admittedly, I have a bad back, too), and the a/c in the room was not consistent. We like having a relatively cold room at night, and it took hours for the room to cool down, making it difficult to fall asleep. It was one of the "executive rooms" with more floor space, but the room still should be able to cooled down within an hour or less - this IS Texas, after all. The hotel as a whole was rather humid during our stay. The hotel staff were very nice and courteous. If you stay here, I highly recommend checking out the bar. While they don't have happy hour, they DO have an excellent selection of craft beers and - when we were there - and excellent bar tender named Troy who could have done double duty as a concierge. He was funny and knew a lot about local activities.as well as the beer they served. He recommended several good bars and restaurants nearby. Overall, the stay was pleasant. Bathroom was nice and everything was clean. TV was a bit small for the room, but we weren't there to sit around and watch TV anyway. Aside from the aforementioned issues, I definitely recommend staying here. Those things can be remedied easily - we just weren't there long enough to mention.

4 day stay was pleasant. Had a room that faced the highway and a bit noisy. The room seemed to be fairly sound proof, but the highway noise was too much for the windows.

Good overall experience stayed for two nights no complaints

Nice room and clean. The temperature controls do not adjust and heater was blasting all night my wife could not sleep. The room is clean and pleasant. The beds are nice and comfortable.

The shuttle service was prompt and courteous. They were painting and making improvements.

Good hotel that is close to where the action is at.

I loved my time there! The hotel staff were kind and knowledgeable! The elevators took a minute but that was the only issue. When I come back I will be staying here again!

The hotel was under renovation so we did not get a very good impression of the true nature of the hotel. Checkin was in a little out of the way room and anytime you needed to go anywhere it was through the staff service hall. It was not bad but just weird. The restaurant was in a small conference room. The first time we ate there we were not sure it was going to be good at all but we were pleasantly surprised! The food was excellent! We ended up eating all our meals there...their mashed potatoes are to die for!!! The only complaint about our room is that it was very small. The ceiling was very low and the shower head was too low. The hotel was right next to the lake so it was convenient to go kayaking when we were there. We would stay there again...by then the renovations should be done.

Under construction, not worth going to right now. Very loud and unclean outside of the room. Rooms were basically fine.

In Austin for business and stayed at the Holiday Inn Town Lake. Stayed here before several times. Like the free parking, free WiFi and the location. Was a short walk to work each morning. The hotel however is going though some much needed renovation.

This hotel was pretty run down for a holiday in. Elevators were sketchy, wallpaper was peeling off the walls and the bathroom and shower was tiny! The bed was very comfortable though and the staff was friendly. Definitely not worth the $150/night I paid.

Upon arriving, I was told that the computer had crashed and that I could not check in. The staff was defensive and offered few alternatives. I went to dinner and returned to find that the computer issues were corrected. The hotel is in an ideal, lovely location in Austin but is in need of a major re-furbishing. The public areas are dark and appear dirty. The lobby is severe. My room was adequate but was dreary.

I have stayed here before, each experience was very good! Staff is very friendly and attentive. Definitely will return!

This is actually my second stay at this Holiday Inn location. I had a pretty good experience the first time, when my sister and I booked this hotel for a music festival weekend. We bumped into a few people from our favorite bands as well. It was the same thing the second time around. My friend and I picked this hotel because it was close enough downtown and fit our budget. Parking is free-- there are some spots in the open lot, or you can use the garage. Staff was friendly and listened as I vented about my lost luggage from Phoenix to Austin. Little things like that help. I'll stay here again next year.

Hotel was excellent! I couldn't ask for more... (maybe cheaper breakfast $10 for a $4 breakfast wasn't the best......) Over all 5 out of 5 star. Rainy street is a hop skip and jump away. I would stay here again easily.

20 North IH-35 Austin TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in Rainey Street Historic District, Holiday Inn Austin -Town Lake is within 2 miles (3 km) of popular attractions such as Governor's Mansion and Texas State Capitol. This 322-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center. It's in central Austin and also close to Blanton Museum of Art and Bob Bullock Texas State History Museum.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of Holiday Inn Austin -Town Lake's 322 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. Free newspapers, safes, and phones are also standard.


Property features

At Holiday Inn Austin -Town Lake, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free RV, bus, and truck parking, along with a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 8 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Lake View

King 1 | Sleeps 2

Room, 2 Double Beds, Lake View

Full 2 | Sleeps 4

Standard Room

King 1 | Full 1 | Sleeps 2

Guest reviews for Holiday Inn Austin -Town Lake

Everyone (14) Business (28) Couples (23) Family (14) Other (7) Friends (12)
3
Everyone

This hotel is older, but in a good location if you want to be close to the water and Rainey St. If you want to be closer to the action of 6th st, don't stay here. The rooms are in definite need of some upgrades.

By , from New York on Aug 11, 2017

Review comment responded on Aug 15, 2017

Allyson, thank you for your review after your recent stay. We're sorry to hear your comments about the upgrades in the rooms though. We have just completed a $12 million renovation of the entire hotel, guest rooms included, and we are very proud of the results! Next time your travels bring you to Austin, please come stay with us again and give us another chance!

4

great location

Everyone

This hotel was in a great location right off the highway and not far from spots we wanted to visit such as 6th street. The room was nice but a little outdated, the bathroom could use a little remodeling. The door to the restroom would not shut all the way. The pillows and the bed were soft and comfortable. The reason why I did decide to stay at this hotel was the location, the hotels reputation and the free parking; I did not use the other amenities that the hotel provided.

By , from San Antonio on Jul 9, 2017

Review comment responded on Jul 12, 2017

We are happy to hear you enjoyed the location of the hotel. We recently underwent a renovation, however I will certainly communicate your concerns with our staff.

4

great location to river and downtown

Everyone

The staff was the best! Close to downtown and if you enjoy a morning stroll walking along the river this is the place to stay

By on Jul 2, 2017

Review comment responded on Jul 5, 2017

We are so happy you had a great experience! We look forward to your next stay.

5

loved our view of lady bird lake

Everyone

Easy check in, liked free parking ramp, great place to stay, easy access to activities,bed very comfortable, great view of Lady Bird Lake and Austin sky line.

By , from Waterloo, Iowa on Jun 9, 2017

Review comment responded on Jun 13, 2017

Thank you for your great review! We look forward to having you stay with us again the next time you are in Austin!

4

luxury appearance... with a couple of issues

Everyone

This hotel was MUCH better than we thought it would be. I stayed here with my wife on a short vacation for 2 nights. The lobby and bar had a nice, clean modern look, as did the room and the bathroom. The only issues we had were a lumpy bed, which hurt my back (admittedly, I have a bad back, too), and the a/c in the room was not consistent. We like having a relatively cold room at night, and it took hours for the room to cool down, making it difficult to fall asleep. It was one of the "executive rooms" with more floor space, but the room still should be able to cooled down within an hour or less - this IS Texas, after all. The hotel as a whole was rather humid during our stay. The hotel staff were very nice and courteous. If you stay here, I highly recommend checking out the bar. While they don't have happy hour, they DO have an excellent selection of craft beers and - when we were there - and excellent bar tender named Troy who could have done double duty as a concierge. He was funny and knew a lot about local activities.as well as the beer they served. He recommended several good bars and restaurants nearby. Overall, the stay was pleasant. Bathroom was nice and everything was clean. TV was a bit small for the room, but we weren't there to sit around and watch TV anyway. Aside from the aforementioned issues, I definitely recommend staying here. Those things can be remedied easily - we just weren't there long enough to mention.

By , from Fort Worth, TX on May 14, 2017

Review comment responded on May 16, 2017

Thank you for your detailed review. We are glad you enjoyed your stay! I've forwarded your comments to our engineering department regarding the A/C and bed. As you said, this is Texas and you want to stay as cool as possible. Thank you again, and we hope to see you back the next time you are in Austin!

3

clean rooms, comfortable, good location.

Everyone

4 day stay was pleasant. Had a room that faced the highway and a bit noisy. The room seemed to be fairly sound proof, but the highway noise was too much for the windows.

By on Apr 25, 2017

Review comment responded on May 3, 2017

Thank you for your comments. Sorry you found the room a bit noisy. All windows are double pane to assist with any outside noise. We hope you'll stay with us again the next time you are in Austin.

5

nice and good price

Everyone

Good overall experience stayed for two nights no complaints

By , from CT on Feb 6, 2017

Review comment responded on May 3, 2017

Thank you for your review! We look forward to having you stay with us again the next time you are in Austin!

4

nice hotel close to downtown austin

Everyone

Nice room and clean. The temperature controls do not adjust and heater was blasting all night my wife could not sleep. The room is clean and pleasant. The beds are nice and comfortable.

By , from Dallas on Jan 16, 2017

Review comment responded on May 3, 2017

Thank you for your review! We look forward to having you stay with us again the next time you are in Austin!

4
Everyone

The shuttle service was prompt and courteous. They were painting and making improvements.

By on Jan 13, 2017

Review comment responded on May 3, 2017

Thank you for your review! We look forward to having you stay with us again the next time you are in Austin!

4
Everyone

Good hotel that is close to where the action is at.

By on Dec 16, 2016

Review comment responded on Dec 28, 2016

Thank you for the kind comments!