The room was lovely, large, and clean. Everything was perfect, except couldn't get the air condition to work. It got extremely warm in the room, so we just opened the windows and wore less to sleep in. Since we only stayed one night we decided not to make a big deal about it. The staff was great, ...
It does not rate a 3 star. 2 star perhaps. The hotel must be quite elegant in its prime but is old now. Much of the furnishing needs update but they do try to keep it clean and the housekeeping staff is very friendly. Can say the same for the reception. It is conveniently located just 2 min walk ...
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The hotel was great value for money not least because a continental breakfast was included in the room rate. I appreciated the fact that coffee, tea and hot chocolate drinks plus apple and orange juice was available free of charge twenty four hours a day. The room and bed were very comfortable but for me the highlight were the interactions with the friendly staff on reception.
I was attending a conference at the ICC and found the Copthorne a great value. I opted for a superior room that came with breakfast and free internet. Very comfortable room, lovely staff, and clean, updated hotel. My room was a bit noisy with the traffic noise, but with the windows closed not too bad. One caution: no air conditioning, so would avoid in the summer.
great accommodations - was hard to find a room for 4 adults and this fit the bill perfectly. Great breakfast as well
-Great location (at BHI train station x BHX airport) -lovely, clean, very quiet rooms -windows (balcomy doors) you can OPEN for real fresh air (LOVE That!) -free shuttle <--> BHX (though you don't need it unless luggage is a hassle) == Such a great location (Birmingham is a great city, even for a short visit!) and such a nice convenient hotel that I actually look forward to having to stay overnight there before my next 6am departure flight from BHX.