The hotel is very clean, excellent service and friendly people
Overall we had a great stay. The room was clean and in a quiet area. I was rather surprised that we had to pay for both parking and internet. This hotel is in a suburban area with a parking lot so there should be no need to charge for parking unless there was valet service (which was not offered). The cost for internet was $13. Typically internet is included in room rates in 2023 not a separate charge. It felt like these charges should have been included in the room rate or at least we should been notified at booking. Again, overall it was a great stay except for these charges.
Great venue
Floor was noisy after midnight due to guests slamming doors and hanging out in halls after midnight. Room was very nice, just bad neighbors.
This is a fairly well kept property and I would definitely stay here again if I had an event here. The staff definitely has a non customer service oriented service approach either through learned behaviors from colleagues or just a general burnout from the business volume. I stayed on a Wednesday during an off week in the summer and the apathy from the front desk attendant to the banquet staff and even middle level management was noticeable.
The hotel has incredible features! There was a beautiful lobby with plenty of outlets and tables for company meetings. The bar served Starbucks coffee, but there was also complimentary lemon-infused water and hot cider available. The gym was incredible! It has good design, clean and functional machines--not much more I could ask for. The only downside was the shower. The hot/cold handle separated from the wall, and another co-worker said she couldn't get hot water at all. The room I had was an adjoiner (though I didn't take advantage of this), and I could clearly hear my neighbor's conversations through the door.
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I felt that there was not enough desk help. The poor woman behind the desk was the only person there fielding many questions and checking people in. Also, the computer system was down so I had to hand write my credit card information down which was not convenient.
Loved the location and the ambiance.
remote yet accessible.
Everyone was friendly.
Great job
Everything was good
Beautiful hotel and a 4 min drive to the train.
I didn't like that the shuttle wasn't available til 4pm in 93 degree humid weather (sat. And sunday in Boston) it would've been great to take to the shuttle to the train station instead of walking 15-20 minutes. No wonder they have check in at 4pm. Sucks if you have an early morning flight because there's no shuttle to the station at least.
Overall it was an excellent stay. The only thing that did not work for me was that I found a rip in the bed sheet where I slept.
Very clean hotel. Friendly staff. Due to covid not much amenities available.
Marriott Boston Quincy places you within a 5-minute drive of South Shore Plaza and within a 10-minute drive of Granite Links Golf Club. This 3.5-star hotel has 464 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
55-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Guests staying at Marriott Boston Quincy enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Additional amenities include conference space, a business center, and a computer station.
The hotel is very clean, excellent service and friendly people
Overall we had a great stay. The room was clean and in a quiet area. I was rather surprised that we had to pay for both parking and internet. This hotel is in a suburban area with a parking lot so there should be no need to charge for parking unless there was valet service (which was not offered). The cost for internet was $13. Typically internet is included in room rates in 2023 not a separate charge. It felt like these charges should have been included in the room rate or at least we should been notified at booking. Again, overall it was a great stay except for these charges.
Dear Heidi, Thank you for choosing to stay with us at Marriott Boston Quincy. We are glad to know you overall had a pleasant stay and that our clean accommodations enhanced your time with us. That said, we regret your disappointment with our parking and internet fees. These prices are competitively priced and listed on our website. We apologize if this was not adequately communicated with you, and we will share your comments appropriately. We are grateful for your patience and look forward to welcoming you again.Best Regards, Kimberly Greene General Manager
Great venue
Dear Angelina, Thank you for choosing Marriott Boston Quincy and sharing your experience. We are pleased our convenient location added to the enjoyment of your visit. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards, Kimberly Greene General Manager
Floor was noisy after midnight due to guests slamming doors and hanging out in halls after midnight. Room was very nice, just bad neighbors.
Dear Robert, Thank you for choosing our hotel and also for your review. While we are pleased you liked your room, but your stay was impacted due to noise from unruly guests staying in our hotel. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Best Regards, Kimberly Greene,General Manager
This is a fairly well kept property and I would definitely stay here again if I had an event here. The staff definitely has a non customer service oriented service approach either through learned behaviors from colleagues or just a general burnout from the business volume. I stayed on a Wednesday during an off week in the summer and the apathy from the front desk attendant to the banquet staff and even middle level management was noticeable.
Dear Brian, We appreciate your valuable feedback and are pleased to hear that your stay with us was a positive experience. At the same time, we apologize for any issues you may have faced with our associates. Our aim is to offer personalized and efficient hospitality while consistently improving our guest services. Unfortunately, we seem to have fallen short of our own expectations in your case. We sincerely hope to have the chance to welcome you back as our guest soon and prove our commitment to providing exceptional experiences.Best Regards,Kimberly GreeneGeneral Manager
The hotel has incredible features! There was a beautiful lobby with plenty of outlets and tables for company meetings. The bar served Starbucks coffee, but there was also complimentary lemon-infused water and hot cider available. The gym was incredible! It has good design, clean and functional machines--not much more I could ask for. The only downside was the shower. The hot/cold handle separated from the wall, and another co-worker said she couldn't get hot water at all. The room I had was an adjoiner (though I didn't take advantage of this), and I could clearly hear my neighbor's conversations through the door.
Dear Ms. Rose, Thank you for choosing Marriott Boston Quincy and for the kind review. We are glad overall you enjoyed your stay and were impressed with our amenities as well as our seamless hospitality. However, We truly regret the inconvenience you experienced and the noise concerns you experienced from the neighboring room. In the future, please know our front desk staff is always available to help make the most of your stay. We understand your frustration and are grateful for your patience. Thank you again for taking the time to write about your stay, and we look forward to your return visit.Best Regards, Kimberly Greene General Manager
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I felt that there was not enough desk help. The poor woman behind the desk was the only person there fielding many questions and checking people in. Also, the computer system was down so I had to hand write my credit card information down which was not convenient.
Dear Christopher, Thank you for sharing your review of Marriott Boston Quincy. We are pleased to know that you enjoyed your overall stay. However, we apologize for the challenges you experienced with our service. Our focus is on enhancing our guest experience with thoughtful and seamless hospitality, and we are disappointed we did not meet this standard. We would love to welcome you back to show you our commitment to enriching experiences.Best Regards, Kimberly Greene General Manager
Loved the location and the ambiance.
Dear Yansi, Thank you for choosing Marriott Boston Quincy and also for your generous review. We are pleased you liked our convenient location, and our hotel's relaxing feel added to your visit's enjoyment. It was a pleasure hosting you, and we look forward to welcoming you again soon. Best Regards, Kimberly Greene General Manager
remote yet accessible.
Dear Clark, thank you for your delightful review of our hotel. Your kind remarks about the location are greatly appreciated. Thank you for choosing Marriott Boston Quincy, and we hope you are already planning another visit our way. Best Regards, Kimberly Greene General Manager
Dear Ivonne, Thank you for reviewing Marriott Boston Quincy and sharing your kind words! We're thrilled to hear that you found our hotel exceptionally clean during your stay and loved our dedicated service. Our team works hard to ensure a pristine environment and seamless visits for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Kimberly Greene,General Manager