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Hampton Inn by Hilton San Juan Del Rio

3.0 out of 5.0

Recent guest reviews

Even when from outside looks like a regular express hotel, when you’re inside it’s nice to be there, decoration and functionality are very good, courtesy breakfast is good enough, it was my first time on a hotel of this chain, I can tell it was a nice first experience.

Late at night I got a call to my room from people that had my first and last name and knew exactly the room number where I was staying who claimed to be the police. As I refused to give them personal info, they threatened with foul language with coming to get me as they already knew where I was staying at this point I hung up the phone and reported it to the front desk. Seems like this practice is common, as the ladies there were not surprised that it happened. They offered me to shange rooms which I accepted, but checked out of the hotel the next day along with 5 of my business partners, cutting our stay there short as we did not feel safe staying there. Getting information online I found that this is a common practice and that hotels have people working for them that pass on guest information to the criminals. I don't think I'll be stayin at that hotel again.

Great accommodations. Very friendly staff. No HOT water to take a shower with. Good location in SJDR and very secure. Parking lot is fenced in. Outside of continental breakfast it does not seem set up for dining service.

I cannot say enough about the staff at this hotel. They were super helpful and polite. I only speak English and they were very helpful in finding a cab and helping to pick restaurants to eat. My room was more than adequate although some of my colleagues did have complaints, so that is why I gave them just a very good rating.

Handicap room is excellent. The staff is super friendly and helpful. Breakfast is also good. The hotel is location is great, if you are doing business in San Juan and they want to get away to Tequisquiapan.

Good hotel except for noise insulation in the room. Location is in a very industrial neighborhood. No eating facilities except an adequate breakfast and a bar. Personnel attention was good. rooms were clean and adequate.

Affordable and comfortable rooms. Located strategically at the outside of the city, on the freeway that connects to Tequisquiapan. Included in the room fare is the breakfast buffet style, with a wide variety of delicious choices, from fresh fruit to enchiladas, chilaquiles and the traditional waffles. Free Wi-Fi service in all the rooms. Gym, conference rooms, business center, free coffee in the room and in the hotel dining room which also offers the opportunity to watch its two large flat screens. Rooms are equipped with safe, iron and ironing board. Highly recommended.

The hotel is a good choice for business trips to San Juan, the hotel offers standard services from this chain, is convenient located and quite place, rooms clean, the breakfast was good. distance to downtown is 10 minutes by taxi, safe area, in general is OK.

Hotel was located little bit out of citycenter but still not too far. Rooms were clean and quiet, breakfast was very nice. Shuttle service was a big bonus and drivers were very good at their work. Front desk staff were very friendly and professionals. Only small negative was fitness room which was more for ladies so there was no heavy lifting with machines or free weights.

This hotel looks a bit on the older side but the rooms were clean and service staff (Rosy) was excellent. The front desk staff especially (Irma) was very helpful and were great and took care of my every concern. I would recommend for a short term business visit. One drawback was no real restaurant in the hotel.

Av. Central 239 Esq. Calle 8 Pte. San Juan Del Rio QRO

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hampton Inn by Hilton San Juan Del Rio is located within a few miles (5 km) of Fundadores Square and Nuestra Senora de Guadalupe Church. This 89-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. It's also near Senor del Sacro Monte Temple and TecMilenio University San Juan del Rio Campus.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 89 individually decorated rooms feature 2 bathrooms. Guests can expect to find free WiFi and wired Internet, along with 32-inch LCD TVs. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and free long-distance calls.


Property features

Guests of Hampton Inn by Hilton San Juan Del Rio enjoy a 24-hour fitness center, free WiFi in public areas, and 3 meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for MXN 1000.00 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Queen Bed

Queen 1 | Sleeps 2

Room, Accessible, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 294 reviews