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City Express Suites Queretaro

2.5 out of 5.0

Recent guest reviews

We stayed a night in Queretaro on our way to Guanajuato . The hotel is new and clean. We had a basic breakfast which was included in the price . The room has a kitchenette , a convertible sofa ( for small kids) and a king size bed. It was perfect for us. Wifi works very well and we had hot water for shower. It is close from a supermarket and some restaurant ( less than 500 meters).

People were really nice and tried to do their best, however the air conditioner did not work properly, water did not run. Even i asked to the front desk to fixed their were partially repair. We got shock when phone did not work and we needed to call front desk by cell phone. It has a really bad exit, cars could be damage and hit by the coming cars. Took me some time to get out. It was announced as 4 starts but we will say was more 2. I gave a poor review because of the nice people working there, but otherwise will be terrible.

I spend some weeks at this hotel due to business reasons and really the price and quality are not the best, I could find better hotels around the same area at same price and include a much better breakfast, Citysuites only offers a limited breakfast such as small variety of fruit, not real juice, milk, and plain bread On addition I had a skin rash during my stay, it went away once I moved to a different hotel, I am not sure what was the reason since the room was clean. Wireless has very slow conexion most of the time.

Decepcionante la falta de higiene en la habitación, pasillos y elevador. Al entrar al cuarto no habían limpiado el baño. La taza con orines. No había toallas. El lavabo con pelos durante los dos días q estuvimos . La cocina con utensilios incompletos, el refrigerador completamente congelado. No había horno de micro. El tapete sucio de huellas negras “porque los huéspedes anteriores eran muy sucios” eso nos dijo la camarista. Mala atención en recepción. Falta supervisión. Desayuno incompleto. Había q esperar a que trajeras vajilla y cubiertos. Fruta dura (melón). Lindo el hotel

El hotel me pareció cómodo, limpio y agradable incluso para poder trabajar en sus instalaciones, buen servicio, lo único que me pareció deficiente fue el desayuno, sin variedad, y con mucho que se podría mejorar en ese aspecto, quitando ese punto es una muy buena opción

Los alimentos en el desayuno estaban fríos, además se terminaron antes de las 11:00 hrs. y ya no resurtieron, por lo que algunos huéspedes no alcanzaron desayuno. Tampoco había cubiertos suficientes. Deben cuidar este punto pues es uno de los diferenciales que me hizo decidir por este hotel.

excelente espacio, hospedaje, atención y ubicación. atención personalizada y agradable la alberca climatizada, la ubicación por el evento al que asistimos excelente, con vías rápidas de acceso y salida a México y San Luis Potosí

pedi cafe normal y no tenia solo descafeinado, en las tres noches solo 1 vez me pusieron botes de agua cuando llegue, fue la unica ocasion, como es posible que en hotel no hayan tenido cafe normal para cafetera. El servicio bien.

No sabía que estuviera tan bien equipada la cocina, tiene absolutamente todo. Puedo uno hospedarse por tiempo largo y es como estar en una casa, moderna, minimalista y con todas las comodidades. El baño y la regadera perfectos. Muy barato para la calidad y el servicio que ofrecen. Altamente recomendado.

nuestro viaje a queretaro fue placentero ya que nos atendieron muy bien en el hotel , solo que al querer usar la alberca habia fiestas y nos sentiamos incomodos pero de ahi en mas todo bien la verdad los recomiendo ampliamente.

Av 5 De Febrero No 9852 Queretaro QRO

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool
  • Fitness center

Located in Jurica within a short walk of Urban Center Shopping Mall, City Express Suites Queretaro is within 2 miles (3 km) of Antea Lifestyle Center. This hotel has 45 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also close to this Queretaro hotel are Uptown Center and Plaza Ubika.


Dining

Free continental breakfast is served each morning from 6:30 AM to 10:30 AM.


Rooms

The 45 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect 37-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and fans.


Property features

Guests staying at City Express Suites Queretaro enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Superior Room, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

33.0% of guests recommend this hotel

Total of 183 reviews