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Royal Service at Paradisus Palma Real - Adults Only All Inclusive

5.0 out of 5.0

Recent guest reviews

Every inch if this property was perfectly manicured. But the thing that truly makes it special is the SERVICE! Those people truly want you to have a relaxing, wonderful time. Shout out to Abraham, Gregorio, and Martin. Special people. The beach is amazingly clear with white sand and nice breezes.

We had a wonderful time. Hotel was beautiful and the staff was great. Armando and Martin made our trip extra special. The two worked so hard and we had everything we needed. Can’t wait to go back. While there we even renewed our vows. They did s fabulous job. My flowers we gorgeous. Even the cake was great. Make sure you go Royal Service.

We had an amazing experience at Palma real royal service. Highly recommend to Siena at least a week and enjoy everything they have to offer. Friendly staff and very high quality service

Had a wonderful time. Great place to relax and soak up the sun. The property of beautiful, the beaches fantastic. The property is one large space with three sections. The main part in the middle for everyone, the Royal Service on one side, and the Reserve on the other side. Each the Royal Service and Reserve have a separate pool, bar, and beach section of their own. The Royal Service parts are the only ‘adults only’ sections. The restaurants and Buffett were all included for Royal Service (except one restaurant which you pay for with an ‘eight star chef’). The Royal Service has their own restaurant- and as Royal Service you can access the exclusive Reserve restaurant as well. I have no idea what is included for those not in Royal Service. WiFi worked relatively well. Some spots were not as strong (like on the front row of beach beds). At night there were always events- weddings- corporate events- but none of that felt ‘in the way’. The butler for Royal Service was a nice guy, we used WhatsApp to reach him. We are early risers, so we always got up and picked a spot on the beach- tossed something like a hat and bottle of sunscreen on the beds and took a walk/had breakfast before getting bathing suits on and sitting by the beach. I’m actually not sure how it was supposed to work since we were out there before the beach concierge guys were there. Overall a wonderful and relaxing experience sitting by the beach each day!

Resort was excellent, the staff were all friendly and helpful. Our butler Nicolas was excellent, poll staff Pedro and Wanda made us feel like friends everyday. Highly recommend

Hotel overall was nice. Need to change the name from Adults inclusive. Plenty of kids running around. Beach staff was lazy and no where to be found. Never cleaned the beach until the end of the day. Empty cups laying all around. However Grest Juice Bar on the beach. Grounds were clean and food overall wasn’t bad. Good variety.

Playa de Bavaro Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Los Corales Beach and Palma Real Shopping Village
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Los Corales Beach is within a 5-minute walk of Royal Service at Paradisus Palma Real - Adults Only All Inclusive while other popular sites like Palma Real Shopping Village are within a 15-minute stroll. This 5-star property has 2 outdoor pools along with a private beach and a winery. It's connected to the convention center in central Punta Cana and also close to Bavaro Beach and Downtown Punta Cana.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. There are multiple options for onsite dining with 10 restaurants, including Palazzo, which specializes in Italian cuisine and serves breakfast, lunch, and dinner, and Naos with its ocean views. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and the bathroom offers a jetted tub, a hydromassage showerhead, a hair dryer, and free toiletries. Other standard amenities include free minibar items, a balcony, and a sofa bed.


Property features

Royal Service at Paradisus Palma Real - Adults Only All Inclusive features a private beach, a winery, and a full-service spa. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this adults-only property include 2 outdoor pools, a casino, and a nightclub.

Room options

Presidential Suite, Oceanfront (Royal Service)

King 1 | Sleeps 2

Room, Oceanfront (Royal Service)

King 1 | Full 2 | Sleeps 3

Guest reviews for Royal Service at Paradisus Palma Real - Adults Only All Inclusive

Everyone (5) Couples (1)
5
Partner Couples

Every inch if this property was perfectly manicured. But the thing that truly makes it special is the SERVICE! Those people truly want you to have a relaxing, wonderful time. Shout out to Abraham, Gregorio, and Martin. Special people. The beach is amazingly clear with white sand and nice breezes.

By on Mar 1, 2019

Review comment responded on Mar 1, 2019

Dear Guest, What a great pleasure it is to hear how much you enjoyed your vacation time and what an outstanding service you received from our team. For that matter, we will gladly pass on your compliments and gratitude to Abraham, Gregorio and Martín. They will be thrilled! Thanks for choosing us as your vacation destination. We look forward to welcome you back at Paradisus Palma Real. Warm Regards, Guest Experience Director

5

great place.

Everyone

We had a wonderful time. Hotel was beautiful and the staff was great. Armando and Martin made our trip extra special. The two worked so hard and we had everything we needed. Can’t wait to go back. While there we even renewed our vows. They did s fabulous job. My flowers we gorgeous. Even the cake was great. Make sure you go Royal Service.

By , from bellmawr, nj on Jul 13, 2018

Review comment responded on Jul 15, 2018

Dear Kathy, What an amazing review! We truly appreciate your kind words and your appreciation of our facilities and services. Thanks a lot for choosing our hotel to celebrate such an important occasion, as the renewal of your wows. We are delighted to know our team went the extra mile to make this trip extra special for you. For that matter, we will gladly pass on your compliments to Armando and Martín, who will be thrilled to know his efforts were appreciated. Thanks a lot for the beautiful photos you posted. What a wonderful ceremony and, most important, what a lovely couple! Hopefully, we will be welcoming you again in the near future. Warm Regards, Guest Experience Director

5
Everyone

We had an amazing experience at Palma real royal service. Highly recommend to Siena at least a week and enjoy everything they have to offer. Friendly staff and very high quality service

By , from toronto on on May 22, 2018

Review comment responded on Jun 1, 2018

Dear Andrei, We are delighted to hear of the great experience you had while staying at our hotel and we appreciate you taking the time to share your feedback with other travelers and potential guests of our hotel. Moreover, I would like to thank you for your appreciation of our services and staff and for your recommendation of our hotel. Hopefully, we will be welcoming you again in the near future. Warm Regards, Monica S. Guest Experience Director

5
Everyone

Had a wonderful time. Great place to relax and soak up the sun. The property of beautiful, the beaches fantastic. The property is one large space with three sections. The main part in the middle for everyone, the Royal Service on one side, and the Reserve on the other side. Each the Royal Service and Reserve have a separate pool, bar, and beach section of their own. The Royal Service parts are the only ‘adults only’ sections. The restaurants and Buffett were all included for Royal Service (except one restaurant which you pay for with an ‘eight star chef’). The Royal Service has their own restaurant- and as Royal Service you can access the exclusive Reserve restaurant as well. I have no idea what is included for those not in Royal Service. WiFi worked relatively well. Some spots were not as strong (like on the front row of beach beds). At night there were always events- weddings- corporate events- but none of that felt ‘in the way’. The butler for Royal Service was a nice guy, we used WhatsApp to reach him. We are early risers, so we always got up and picked a spot on the beach- tossed something like a hat and bottle of sunscreen on the beds and took a walk/had breakfast before getting bathing suits on and sitting by the beach. I’m actually not sure how it was supposed to work since we were out there before the beach concierge guys were there. Overall a wonderful and relaxing experience sitting by the beach each day!

By , from Charlotte, NC on May 5, 2018

Review comment responded on May 5, 2018

Dear Chrissy, Thanks for your awesome review and for sharing your wonderful experience with other travelers. We are extremely pleased to hear of the amazing time you had at our hotel. It is such a pleasure to know we offered you the outstanding experience you deserve. We really appreciate your acknowledgement of our services, facilities and staff. Hopefully, we will have the opportunity to welcome you back in the near future. Warm Regards,

5

beautiful hotel

Everyone

Resort was excellent, the staff were all friendly and helpful. Our butler Nicolas was excellent, poll staff Pedro and Wanda made us feel like friends everyday. Highly recommend

By , from pittsburgh pa on Mar 22, 2018

Review comment responded on Mar 22, 2018

Dear Jill, Thank you for taking the time to leave us your precious feedback. We really appreciate it. We strive to offer you a high quality service and it is an honor to know you received it during your stay with us. I will gladly pass on your compliments to Nicolas, Pedro and Wanda. They will feel proud of their hard work. Hopefully, we will be welcoming you back in the near future. Warm Regards,

3
Everyone

Hotel overall was nice. Need to change the name from Adults inclusive. Plenty of kids running around. Beach staff was lazy and no where to be found. Never cleaned the beach until the end of the day. Empty cups laying all around. However Grest Juice Bar on the beach. Grounds were clean and food overall wasn’t bad. Good variety.

By on Mar 22, 2018

Review comment responded on Mar 22, 2018

Dear Patty B., I would like to thank you for taking the time to leave us your feedback. Your comments are important to us, since they give us an insight of the services we provide. We are glad you appreciated our hotel in general, however, I am sorry for any inconvenience you had at the beach. We will pass on your comments to the departments involved, so we can improve our service at the beach. The hotel, in itself, it is not an Adult Only. Royal Service section is for adults only and maybe this is the misunderstanding. I will share this also with the Management. Hopefully, we will be welcoming you again real soon at Paradisus Palma Real. Warm Regards,

Royal Service at Paradisus Palma Real - Adults Only All Inclusive

Playa de Bavaro, Punta Cana, La Altagracia 23301
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.