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Recent guest reviews

everything was excellent .... I really did not expect so much hospitality and comfort for a reasonable price ... they have everything to do in the hotel ... and the food excellent the excellent animation boys ... and super Toni who It was that he guided us in everything he was very friendly and helpful .... in general all were excellent .... thanks very funny holiday

Excellent service, staff is very friendly and checked in and checked out was very quickly. Love it

Only part I don’t like it is the wifi internet in the rooms poor

I liked the pool and the staff. The activities for the guest, the French restaurant and the disco. I did not like the casino, very very poor. It was hot, they had fans and very few tables and machines. In room 3916 it was very hot. I had to call 4 times to get it fixed. The first night I slept hot. They fixed it the second night.

The staff was not too friendly with everyone. At check in we had to wait too long. Other than that everything was fine.

Excellent place to stay with kids and family !!! Nice weekend vacation

No water in few bathrooms, rooms smell bad, night show sucks

Had a blast with the family during our 7 day stay! The only minus is the amount of mosquitos close to restaurants.

I liked how new the rooms were . I didn't like so many kids using the pools as a toilet . Didn't like kids all over swim up bar . Didn't like undercooked chicken at beach grill. Didn't like smell of feces in pool .

The infrastructure and beach are great, food quality and knowledge of the staff not so much.

The hotel was clean, staff was fine and the grounds and water park were fabulous. Only drawbacks were a sewage smell in the room once in a while when the air conditioner was on and the beach wasn’t as nice as in the pictures. Murky water and a lot of seaweed on the beach.

Playa De Uvero Alto Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Spa

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive places you 7.4 mi (11.8 km) from Macao Beach. This 813-room, 4-star property has 2 outdoor pools along with a full-service spa and a casino.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. There are multiple options for onsite dining with 9 restaurants, including Macao, which specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive 's 813 rooms are individually decorated and provide balconies, minibars, and coffee makers. Guests can expect WiFi and 48-inch TVs. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, ceiling fans, and laptop-compatible safes are also standard.


Property features

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Other amenities at this beach property include a free water park, a nightclub, and a children's pool.

Room options

Suite (RENOVATED)

King 1 | Sleeps 3

Standard Room, 2 Double Beds (RENOVATED)

Full 2 | Sleeps 4

Standard Single Room

King 1 | Sleeps 1

Romantic Double Room, 1 King Bed, Bathtub (RENOVATED)

King 1 | Sleeps 2

Guest reviews for Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive

Everyone (12) Couples (1) Family (6)
4
Everyone

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

Dear Guests, On behalf of the Manager and staff from Grand Sirenis Punta Cana Casino & Aquagames receive our acknowledge for taking the time to make a review of your recent experience. We are thrilled that you enjoyed your experience so much as it inspires others to come and visit us. Also, we want to express our gratitude for showing us your satisfaction, that is the most valuable reward we can receive when as a customer-oriented company we focus on it. We will continue to work very hard to give you an even better experience in a future visit. Best regards, Ksenia Romashova Assistant Manager

5
Families

everything was excellent .... I really did not expect so much hospitality and comfort for a reasonable price ... they have everything to do in the hotel ... and the food excellent the excellent animation boys ... and super Toni who It was that he guided us in everything he was very friendly and helpful .... in general all were excellent .... thanks very funny holiday

By on Sep 25, 2019

Review comment responded on Sep 26, 2019

Dear Yamne, Thank you for taking the time to share your comments with us about your recent experience at Grand Sirenis Punta Cana Casino & Aquagames. Nothing can reward us more than knowing we have achieved your maximum level of satisfaction. We appreciate your positive remarks about the food, the entertainment, and our staff. Super Toni will be congratulated for doing an excellent job. We hope to have the opportunity to host you again in your future holidays. Cordially, Denia Cedano Assistant Manager

5
Partner Couples

Excellent service, staff is very friendly and checked in and checked out was very quickly. Love it

By on Sep 14, 2019

Review comment responded on Sep 15, 2019

Dear Guest, We value that you have dedicated part of your time to be able to give us your score about our Grand Sirenis Punta Cana Casino & Aquagames resort. It is very satisfying that our mission of gift an unforgettable experience and going above the expectations have been archived with your vacations. Thank you very much to let us know that you enjoy our facilities. We cannot wait to welcome you and keep pamper you as you deserve. Best regards, Denia Cedano Assistant Manager

4
Everyone

By on Sep 10, 2019

Review comment responded on Sep 10, 2019

Dear Guest, Thank you for taking the time to qualify our performance at Aquagames Sirenis Punta Cana Casino. We sincerely appreciate your qualifications as it gives us the opportunity to evaluate our performance. We would like to read your comments and suggestions to ensure to deliver the level of service expected from us. We look forward to you giving us the opportunity to continue filling your unforgettable holiday memories. Best regards, Denia Cedano Assistant Manager

1
Everyone

By on Sep 8, 2019

Review comment responded on Sep 10, 2019

Dear Guest, Thank you for taking the time to qualify our performance at Aquagames Sirenis Punta Cana Casino. We sincerely appreciate your qualifications as it gives us the opportunity to evaluate our performance. We would like to read your comments and suggestions to ensure to deliver the level of service expected from us. We look forward to you giving us the opportunity to continue filling your unforgettable holiday memories. Best regards, Denia Cedano Assistant Manager

1
Everyone

By on Sep 8, 2019

Review comment responded on Sep 8, 2019

Dear Guest, Thank you for taking the time to qualify our performance at Aquagames Sirenis Punta Cana Casino. We sincerely appreciate your qualifications as it gives us the opportunity to evaluate our performance. We would like to read your comments and suggestions to ensure to deliver the level of service expected from us. We look forward to you giving us the opportunity to continue filling your unforgettable holiday memories. Best regards, Denia Cedano Assistant Manager

4
Everyone

Only part I don’t like it is the wifi internet in the rooms poor

By on Sep 5, 2019

Review comment responded on Sep 7, 2019

Dear Guest, Thank you very much for taking the time to evaluate our services at Grand Sirenis Punta Cana Resort Casino & Aquagames. Our main objective is to have the maximum satisfaction of all our guests,we deeply regret any discomfort you may have experienced at our facilities. We are going to take note of the Wifi, to improve our service. We would like to have the possibility of giving you an experience that you can never forget. Cordially, Denia Cedano Assistant Manager

4
Everyone

By on Aug 30, 2019

Review comment responded on Sep 2, 2019

Estimado huésped, Le agradecemos que se haya tomado el tiempo para compartir su opinión sobre Grand Sirenis Punta Cana Resort Casino & Aquagames. Nuestro principal compromiso es garantizar la máxima satisfacción de cada visitante. Nos encantaría poder leer sus sugerencias y comentarios, ya que los mismos son vitales, para saber en qué debemos enfocarnos para mejorar nuestros servicios. Esperamos que tengamos la posibilidad de darle la bienvenida una vez más. Cordialmente, Denia Cedano Asistente de Dirección

3
Families

I liked the pool and the staff. The activities for the guest, the French restaurant and the disco. I did not like the casino, very very poor. It was hot, they had fans and very few tables and machines. In room 3916 it was very hot. I had to call 4 times to get it fixed. The first night I slept hot. They fixed it the second night.

By , from Puerto Rico on Aug 12, 2019

Review comment responded on Aug 12, 2019

Dear Luis, Thank you for dedicating some time to express your comment and opinion about our resort Grand Sirenis Punta Cana Casino & Aquagames. Your positive and negative feedback gives us the opportunity to keep doing things right and make some positive changes that take us to strive the excellence. We appreciate that you like the pool and the staff. We would like to express our sincere apology for not being able to achieve your maximum level of satisfaction even though we are very committed to it. We are going to take note of the casino and issue time solution. We hope that despite this drawbacks, you can give us the opportunity to welcome you back. Best regards, Denia Cedano Assistant Manager

4
Everyone

By on Jul 14, 2019

Review comment responded on Jul 16, 2019

Dear Guest, We want to thank you for taking part of your time to dedicate your review regarding the Grand Sirenis Punta Cana Casino & Aquagames hotel. Our main propose is to get a guarantee stamp through our excellent customer service that will delight our guests with the desire to return. We will sincerely appreciate your loyalty to the brand and look forward to your future visit. Best regards, Erika Zenic Assistant Manager

Grand Sirenis Punta Cana Resort Casino & Aquagames - All Inclusive

Playa De Uvero Alto, Punta Cana, La Altagracia 23000
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