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Fantasia Bahia Principe Punta Cana - All Inclusive

4.0 out of 5.0

Fantasia Bahia Principe Punta Cana - All Inclusive

4.0 out of 5.0

Recent guest reviews

Everything was perfect............................

Everything was perfect clean and very gentle staff

I didn’t much like the roaches in the buffet area nor did I like that the rooms ac was very poor. The staff was completely amazing I loved loved loved how they remember you and make you feel joy.

Great pool and rooms. Food was good but specialty restaurants went down in quality compared to the past

Everything about the hotel and excursions were great . Just don’t get scammed by privilege club as we did. Also, orbitz messed up our pick up from the hotel to the airport. Not the hotel’s fault, the lady scheduled a pick up time that was 3 hrs earlier than what I requested even after a full discussion of our flight departure and what time to be picked up etc. I should have double checked the confirmation time but after our long discussion, she had put the right time for us, apparently not.

The property was very clean and you can see that constantly it was being maintained by the staff. It has lots of amenities, very comfortable. The landscape and the place is beautiful.

Some of the staff was not always good with public interaction - I stayed for 2 weeks and a lady at the bar under the main castle NEVER smiled at anyone! Not even when tipped... on the other hand, some of the staff were exceptional and went out of their ways to help my kids and were always happy, playful and joking with us. On Christmas they had Santa Claus arriving and handing gifts to the kids. On New Year, the fireworks lasted about 1min - if that much!! The fireworks from the hotel nearby were much better and lasted longer. If you are staying close to the main castle, prepare yourself for loud music every night at 10pm. There is a projection show at the castle that lasts about 10mins and the sound is very loud! BE AWARE OF THE POOL DECK: IT'S THE MOST SLIPPERY SURFACE ON EARTH!! The 'a la carte' restaurants require men to use long pants. But when you go to the restaurants, it's not really enforced and luckily I could use bermudas. wifi is all over the hotel and is free; Hotel is super clean and staff is mostly very friendly and helpful. On buffet, food is pretty good; deserts look amazing but taste all the same. fruits are delicious. Overall, we really liked the hotel and we would go back.

Very good! All are excellent, food is very good, rooms are cleaned and comfortable, services are friendly and pleasant. Fantasia is very good to stay with children.

The hotel is very far from the beach and to get there you need to walk for about 10 minutes. You cannot walk a short way because the territory is divided between several semi-independent parts of Bahia Principal and you will not be allowed to cross neighboring Esmeralda. Another annoying detail is that shuttle carts to the beach arrive already full of other people and ogten your only option is to walk araound Esmeralda.

Nice hotel, pools, aquapark for kids. New, beautiful and clean. Perfect resort for families, especially kids club, teenagers club and aquapark. A la carte restaurants were very good , French was our favorite. Premium drinks with no extra charge, and strong ( not watered down). We went to see the night shows/entertainment to the other GB resort. Fantasia only had shows for little kids. But in the neighbouring resort there was a circus, magic show etc for adults.

Clean hotel, great beach resturant, staff was amazing especially a waiter named Darlin. Will be back next year!

I have to say that I was very disappointing with this hotel. Overall the resort is beautiful, however this is not a 5 Stars hotel; they are probably a 3 Stars, but def not a 5. I read a lot of good reviews in Orbitz, and it's what made me book this place, but my goodness, if you truly want the truth, please read the google reviews.. it is a FACT they do have the hand, foot, and mouth virus. My youngest daughter (2yrs old) has it, and I'm dealing with it as I write this review. We stayed from 9/1/18-9/6/18. Unfortunately unless they shut down the hotel, and perform a massive clean up, the virus will continue to survive. Besides this, it is also true that the staff tries to steal from your safe, they could't break the code that my husband put, but they tried to the point that the safe went into "safe" mode, and wouldn't allow us to open it. We had to call their "Technicians" to come and open it using their master key, which was overall fast, but they tried to blame it on the guest, wanting to say that we "the guest" must have entered the wrong code several times. This was the most infuriating thing I had to deal with, especially when they made the assumption it was us and tried to make us feel stupid, but the got the wrong family. Besides this, on the first day, AC did not work for quite some time.. according to them it wasn't program correctly. Needless to say that they have a thermostat for decorations only as you cannot control the temperature of the room. Toilet kept breaki

I’m all about reviews. Fantasia was an overall great place I was traveling with a child. Pools and water park were extremely clean. The hotel staff was great as well. Th beach is about a 5/10 min walk but they do have trolleys that take you there in less than 5 mins but as previous reviews there is a lot of seaweed. Food is pretty decent as well as drinks. I’d definitely recommend this place.

The hotel installation is so beautiful but the check in was to long and the wi-fi is not good...

Nice facility. I’m disappointed with the staff, most of them unfriendly and I felt they were not happy to be there. The hotels were pqcked, not much availability for the restaurants, I checked in on a Sunday and right away tried to make reservations not much luck. After a few nights that we were able to get a table we realized the food was the same as the buffet just in fancy plates. The beach was very disappointing. First day a huge pile of seaweed all the beach chairs on top of each other. There was a huge construction going on next door which made so hard to relax especially in the mornings. Horrible episode at the Esmeralda hotel, we decided to sp men th day at that pool and as we got there one of the people next to us told us that there was poop on the side of the pool(close to the stairs to get into the pool) he told us he informed someone but no one came to clean it I stopped someone who told me he was going to send somebody and after 1 hour sitting close to it and several staff members walking by wthe got up and left. Staff at the circus grill were so unfriendly that I felt that they were doing me q favor being there BUT if you tip them they treat you like a king/queen. Things at the mini fridge in the room always warm not drinkable. We have traveled quite a bit and always liked the Bahia chains but after this experience we will take a break of all inclusive hotels

Nice facility, bad AC in the rooms, bad WiFi not all restaurants are good. Some are really bad.

Carretera Arena Gorda Punta Cana

Hotel highlights

  • Walking distance to Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Arena Gorda Beach is a short stroll from Fantasia Bahia Principe Punta Cana - All Inclusive, and other popular attractions like Hard Rock Golf Club at Cana Bay are within a few miles (5 km). This 512-room, 4-star property welcomes business and leisure travelers with a full-service spa, a free water park, and 4 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. This property is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can enjoy a flat-screen TV and stay connected with free WiFi. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free minibar items, a balcony or patio, and a sofa bed.


Property features

Guests of Fantasia Bahia Principe Punta Cana - All Inclusive have access to a full-service spa, a free water park, and karaoke. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive property include an outdoor pool, a children's pool, and a fitness center.

Room options

Junior Suite Deluxe

Full 2 | King 1 | Sleeps 5

Junior Suite Deluxe Castle Front

Full 2 | King 1 | Sleeps 5

Junior Suite Deluxe Castle Front

Full 2 | King 1 | Sleeps 5

Junior Suite Deluxe Castle View

Full 1 | King 1 | Sleeps 5

Guest reviews for Fantasia Bahia Principe Punta Cana - All Inclusive

Everyone (25) Couples (1) Family (5)
5
Families

Everything was perfect............................

By on Jun 21, 2019

Review comment responded on Jun 21, 2019

Dear Elvin, Thank you for your comment. We are looking forward to welcoming you in your proximate vacations Punta Cana! Kind regards, Luz Caraballo Bahia Principe Bavaro Resort

5
Families Family with small children

Everything was perfect clean and very gentle staff

By on Jun 4, 2019

Review comment responded on Jun 5, 2019

Dear Guest, We are very pleased to know that they had a perfect time in our Hotel thanks to our cleanliness and gentle staff. Our goal is to make your stay become an unforgettable experience. Looking’s forward to seeing you soon. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Valentina Checo Bahia Principe Bavaro Resort

5
Everyone

By on May 18, 2019

Review comment responded on May 21, 2019

Dear Guest, Thank you for your rating! We would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Valentina Checo Bahia Principe Bavaro Resort

5
Everyone

By on May 18, 2019

Review comment responded on May 20, 2019

Dear Guest, Thank you for your rating! We would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Valentina Checo Bahia Principe Bavaro Resort

3
Everyone

By on May 17, 2019

Review comment responded on May 19, 2019

Dear Guest, Thank you for your rating! We would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Valentina Checo Bahia Principe Bavaro Resort

3
Family with small children Partner Couples

I didn’t much like the roaches in the buffet area nor did I like that the rooms ac was very poor. The staff was completely amazing I loved loved loved how they remember you and make you feel joy.

By on May 16, 2019

Review comment responded on Jun 16, 2019

Dear Guest, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. Kind regards, Jasmin Reyes Bahia Principe Bavaro Resort

4
Families

Great pool and rooms. Food was good but specialty restaurants went down in quality compared to the past

By on Apr 26, 2019

Review comment responded on Apr 26, 2019

Dear Guest, We would like to thank you for taking the time to share your experience, which gives us an opportunity to evaluate our performance. We feel glad to know that you spent a good time with us and thank you very much for highlighting our great pool and rooms. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Best regards, Valentina Checo Bahia Principe Bavaro Resort

5
Families Family with small children

Everything about the hotel and excursions were great . Just don’t get scammed by privilege club as we did. Also, orbitz messed up our pick up from the hotel to the airport. Not the hotel’s fault, the lady scheduled a pick up time that was 3 hrs earlier than what I requested even after a full discussion of our flight departure and what time to be picked up etc. I should have double checked the confirmation time but after our long discussion, she had put the right time for us, apparently not.

By on Apr 22, 2019

Review comment responded on May 4, 2019

Dear Guest, We would like to thank you for taking the time to share your experience, which gives us an opportunity to evaluate our performance. We feel glad to know that you spent a great time with us. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Always at your disposal, Valentina Checo Bahia Principe Bavaro Resort

5
Family with small children

The property was very clean and you can see that constantly it was being maintained by the staff. It has lots of amenities, very comfortable. The landscape and the place is beautiful.

By on Mar 9, 2019

Review comment responded on Mar 14, 2019

Dear Guest, We would like to thank you for taking the time to share your experience, which gives us an opportunity to evaluate our performance. Looking’s forward to seeing you soon. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Valentina Checo Bahia Principe Bavaro Resort

4
Everyone

Some of the staff was not always good with public interaction - I stayed for 2 weeks and a lady at the bar under the main castle NEVER smiled at anyone! Not even when tipped... on the other hand, some of the staff were exceptional and went out of their ways to help my kids and were always happy, playful and joking with us. On Christmas they had Santa Claus arriving and handing gifts to the kids. On New Year, the fireworks lasted about 1min - if that much!! The fireworks from the hotel nearby were much better and lasted longer. If you are staying close to the main castle, prepare yourself for loud music every night at 10pm. There is a projection show at the castle that lasts about 10mins and the sound is very loud! BE AWARE OF THE POOL DECK: IT'S THE MOST SLIPPERY SURFACE ON EARTH!! The 'a la carte' restaurants require men to use long pants. But when you go to the restaurants, it's not really enforced and luckily I could use bermudas. wifi is all over the hotel and is free; Hotel is super clean and staff is mostly very friendly and helpful. On buffet, food is pretty good; deserts look amazing but taste all the same. fruits are delicious. Overall, we really liked the hotel and we would go back.

By on Jan 15, 2019

Review comment responded on Jan 16, 2019

Dear Guest, We are really sorry to hear that you were not satisfied with our services, your opinion is very important as well it will be taken into consideration, we will evaluate each point mentioned and we apologize for any inconvenience you may have experienced. Kind regards, Valentina Checo Bahia Principe Bavaro Resort

Fantasia Bahia Principe Punta Cana - All Inclusive

Carretera Arena Gorda, Punta Cana, 23000