Wonderful
The light that indicates the floor number in the elevators not always was working To take a shower is almost impossible for persons with dissabilies, it is very difficult to enter. To open the door to access to the balcony it is impossible unless you have very strong arms and is difficult to persons with certain age or some dissability
All inclusive food was not that good, and usually room service was an hour to two hours.
Everything was great except for the coffee at the room. Weak coffee and bad taste, small container for a full size coffee maker. Left a bad impression on the most important thing of my mornings. Very respectfully, Mario Gonzalez
Located within a mile (2 km) of Playa Bucerias, Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive is within 2 miles (3 km) of Nuevo Vallarta Beach. This 250-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and 4 restaurants.
There are multiple options for onsite dining with 4 restaurants, including La Casona, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include furnished balconies or patios, sitting areas, and coffee makers.
Guests of Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include a 24-hour gym, outdoor tennis courts, and free WiFi in public areas.
Wonderful
The light that indicates the floor number in the elevators not always was working To take a shower is almost impossible for persons with dissabilies, it is very difficult to enter. To open the door to access to the balcony it is impossible unless you have very strong arms and is difficult to persons with certain age or some dissability
Thank you for your comments, we will take these references to make improvements to our property. We look forward to a next visit from you. Warm regards!
All inclusive food was not that good, and usually room service was an hour to two hours.
buen dia estimado cliente, primeramente quisiera agradecerle por haber elegido Villa la estancia como destino para vacacionar,lamento que sus expectativas en algunas cosas no hayan sido lo que esperaban, de igual manera aprecio sus palabras que sin duda nos ayudaran a mejorar los puntos mencionados, le recuerdo que seguimos a sus ordenes y le deseo un dia excepcional.
Everything was great except for the coffee at the room. Weak coffee and bad taste, small container for a full size coffee maker. Left a bad impression on the most important thing of my mornings. Very respectfully, Mario Gonzalez
Good afternoon Mr. Gonzalez, thank you for taking the time to write this review about your stay with us, an apology for that inconvenience, please give us the opportunity to see you here in our hotel again and I personally will offer a delicious coffe in french press every morning absolutely. Always at your service Fidel Castro Chiefbutler
Dear Everardo J,Thank you for expressing your great satisfaction with Villa La Estancia Riviera Nayarit and for sharing the details of your stay with us.I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. On behalf of our Villa La Estancia team, we look forward to your next visit!Kind regards,