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Recent guest reviews

The Pool área layout was great. Loved the multiple pools and how clean and manicured they kept the beach sand. The activities were fun and they did a great job on the event.

I love that this hotel is eco friendly! They don’t use any straws and will provide you with bottles you can get all your drinks in. It’s a little inconvenient bc you feel like a child drinking out of a zippy cup but given that the beach is free of plastic, I’m all for it. One thing I definitely would say could be better was the food. I only had a great dining experience at the sushi restaurant and when we had dinner out the quinceañera event within the hotel grounds. Aside from this Luz,Hugo and double double were amazing and super FRIENDLY!

I think the food was very repetitive in all Restaurants. The last day we leave the room at noon, We put our luggage store in the hotel while we waited for the departure time of our transport and went for a walk, we returned to the hotel for our luggage and the girls were hot and we went to the ice cream for the girls, but since we entered the hotel an employee follow my son and when He was in the ice creams and the employee stood in front of him and made the employee's gossip and they didn't give my granddaughters ice cream, this bothered me a lot because we were staying for 4 days and it was not fair to me that at least as a courtesy to give a girl an ice cream, this attitude made me change the rating for this hotel

Very nice had a great time and was very relaxing. Food was great

Staff was very, very friendly; perhaps one of the frendlies we've seen in similar properties. The buffet food (main dishes) was particularly good. Activities most of the day. Shows were not that good.

Great location and very friendly staff. The hotel was beautiful and the room was a great value for the money. However, this is very much a family resort and the walls are thin so you will hear the children in the room next to you.

Very old hotel. I reserved an ocean front room and I was told that the rate I got did not guarantee me to get an ocean front room and I had to pay 35 USD extra per night to get an ocean front room.

clean right on the beach and the staff bent over backwards to make it a wonderfull stay

They stole my I phone x and rayban sunglasses. To many local people in the hotel that make my experience not good all them people where there for free on some time of promotion or timeshare. It’s people that is getto,poor and with no respect. When I stay in hotel I want to feel save comfortable and secure with no worries about my belongings. Be careful if u stay here. Don’t recommend. btw it was on two separate days that’s they stole my stuff one day in the pool chair while I was in the pool and another day in the lobby.

This was our first time visiting Friendly Vallarta and we will definitely be back! Everything went smoothly from check in to check out. The pool water temperature was perfect and there was plenty of seating for relaxing around the pool deck. The beach was kept very clean as was the grounds in general. My only suggestions for improvements are to make more updates to the rooms as ours had some outdated features and to add more variety in the food options at the buffets. It also would have been nice to see more advertised kids activities. This was our favorite vacation and we can not wait to visit again the near future!!

The staff is very friendly and spending hours setting up and taking down activities each day. A lot goes into making sure the guests have everything they need

Ants in room. Water all over the bathroom floor after a shower. Requested a fridge two months early and never received it for my insulin. Couldn’t get reservations for outside seating, for the shows. Music was so loud at night, couldn’t sleep. Rooms need to be remodeled, broken tile all over. Put better lights in bathroom, not bright enough. You remodeled the lobby but not the rooms. Been there four times and no improvement.

Ants on our bedroom floor, when taking a shower, water leaked around bottom of tub/shower unit causing flooded bathroom floor , couldn’t make reservation for nite show as previous guests had reserved all tables by the time we arrived. Not enough tables around pool for number of reservations needed for show . No more beach buffets or shows. Not enough staff Won’t go back

Excellent food, staff, service, rooms. No swim up bar.

Booked a master suite on the all inclusive package on orbitz. When checking in was told I’d have to pay an additional fee for a nicer room I declined and said the package already had a nice room included. Me and my wife were put into a small room that was half of an adjoining suite the room was small clustered with a bathroom you could barely use and the sink was out by the closet. When I submitted my bad review they gave me a larger room but only on the final day of my trip . I feel like I was taken advantage of , also on two occasions I tried exchanging money at the front desk and the attendant tried to short change me (exchange rate was 18 pesos to the dollar and both times only gave me 11 to the dollar until I said something at which point I was given the right change) the staff for food and drinks were great however but the room and operational service was lacking.

We were a group of 8 staying at the resort, and we had a wonderful time! The Staff is the very best thing about this hotel. They are all welcoming, friendly, smiling and pleasant. Waiters Hugo, Braulio, Antonio and Mike were amazing! Bar waiters Double Double and Sexy Allen will bring you drinks with a smile always. Jorge, the concierge is so helpful and kind. I did not get the name of the sweet lady who made my omelette every morning, but she is the nicest person. The man who works the water sports like the kayaks and paddle boat is such a hard worker - he runs Everywhere he goes, and helps people in and out of the kayaks, all the way out into the water. Rene is there bright and early every morning to set up our chairs and umbrellas wherever you want them. All the staff work very hard to make your stay the best possible. There are a lot of children here. They do have an Adult only pool, but it would be nice if there was an Adult only section on the beach as well. I can't wait to go back!

Hotel was dated and food was okay. Staff was great though.

The resort was very clean and well maintained. The staff were warm and welcoming to us. The food and drinks were great.

The staff are all very friendly and helpful. It seems like there was a shortage of staff in some of the restaurants. We had to ask several times for coffee....they seemed run off their feet. The evening shows were good but only lasted 30-45 minutes. This is our second time at this resort and will definitely come back again.

Blvd. Francisco Medina Ascencio #2199 Puerto Vallarta JAL

Hotel highlights

  • Close to Cruise Ship Terminal
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Las Glorias within a short walk of La Isla, Friendly Vallarta All Inclusive Family Resort & Convention Center is within a few miles (5 km) of other popular sights such as Malecon. This 218-room, 3.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.


Dining

This property is home to 5 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café.


Rooms

All of Friendly Vallarta All Inclusive Family Resort & Convention Center's 218 air-conditioned rooms provide balconies, safes, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Friendly Vallarta All Inclusive Family Resort & Convention Center have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a fitness center, a spa tub, and a sauna.

Room options

Superior Room, Ocean View

Full 2 | King 1 | Sleeps 4

Suite

King 1 | Sleeps 2

Guest reviews for Friendly Vallarta All Inclusive Family Resort & Convention Center

Everyone (28) Couples (42) Family (23) Other (17) Friends (17)
4
Families

The Pool área layout was great. Loved the multiple pools and how clean and manicured they kept the beach sand. The activities were fun and they did a great job on the event.

By on Oct 15, 2019

4
Families Families

I love that this hotel is eco friendly! They don’t use any straws and will provide you with bottles you can get all your drinks in. It’s a little inconvenient bc you feel like a child drinking out of a zippy cup but given that the beach is free of plastic, I’m all for it. One thing I definitely would say could be better was the food. I only had a great dining experience at the sushi restaurant and when we had dinner out the quinceañera event within the hotel grounds. Aside from this Luz,Hugo and double double were amazing and super FRIENDLY!

By on Oct 15, 2019

3
Families

I think the food was very repetitive in all Restaurants. The last day we leave the room at noon, We put our luggage store in the hotel while we waited for the departure time of our transport and went for a walk, we returned to the hotel for our luggage and the girls were hot and we went to the ice cream for the girls, but since we entered the hotel an employee follow my son and when He was in the ice creams and the employee stood in front of him and made the employee's gossip and they didn't give my granddaughters ice cream, this bothered me a lot because we were staying for 4 days and it was not fair to me that at least as a courtesy to give a girl an ice cream, this attitude made me change the rating for this hotel

By , from Los Ángeles , CA on Aug 6, 2019

5
Everyone

Very nice had a great time and was very relaxing. Food was great

By on Jun 1, 2019

Review comment responded on Jun 14, 2019

Dear guest, Thank you for sharing your experience with us. We hope to see you soon again.

4
Family with small children

Staff was very, very friendly; perhaps one of the frendlies we've seen in similar properties. The buffet food (main dishes) was particularly good. Activities most of the day. Shows were not that good.

By on Feb 12, 2019

Review comment responded on Feb 13, 2019

Dear guest, Thanks for sharing with us your comments. We will be happy to have you here next time. Be Friendly!

4
Everyone

Great location and very friendly staff. The hotel was beautiful and the room was a great value for the money. However, this is very much a family resort and the walls are thin so you will hear the children in the room next to you.

By , from Astoria, NY on Jan 3, 2019

2
Everyone

Very old hotel. I reserved an ocean front room and I was told that the rate I got did not guarantee me to get an ocean front room and I had to pay 35 USD extra per night to get an ocean front room.

By on Jan 2, 2019

5
Everyone

By on Dec 30, 2018

5
Everyone

clean right on the beach and the staff bent over backwards to make it a wonderfull stay

By , from alaska on Oct 27, 2018

Review comment responded on Oct 30, 2018

Dear Zack, Thanks for sharing your comments with us. We are happy to know that you had a wonderfull stay. We invite you to come back soon and you will find new things in the resort. Regards,

2
Everyone

They stole my I phone x and rayban sunglasses. To many local people in the hotel that make my experience not good all them people where there for free on some time of promotion or timeshare. It’s people that is getto,poor and with no respect. When I stay in hotel I want to feel save comfortable and secure with no worries about my belongings. Be careful if u stay here. Don’t recommend. btw it was on two separate days that’s they stole my stuff one day in the pool chair while I was in the pool and another day in the lobby.

By , from los angeles on Jun 16, 2018

Review comment responded on Jun 23, 2018

Dear Mr Freddy, Thank you so much for give to us the opportunity to be your destination at the Pacific Mexican. We are so sorry for the situation. In Friendly Vallarta don't have any kind of promotion of time share, we dont have any kind of segmegtation or discrimination about the target. By the way, we will reforce the security in de public areas. For your un safe, we provide to you a safety deposit box in your room for keep your belongs. We are no responsible for personal thing in public areas. Thank you so much for your understanding.

Friendly Vallarta All Inclusive Family Resort & Convention Center

Blvd. Francisco Medina Ascencio #2199, Puerto Vallarta, JAL 48333
url importing https://www.orbitz.com/Puerto-Vallarta-Hotels-Friendly-Vallarta-All-Inclusive-Family-Resort-&-Convention-Center.h460538-p2.Hotel-Reviews