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Recent guest reviews

I had a great time the place is very clean the nature are awesome and the people are friendly and overall the timeshare presentation was enjoyable so overall it's a great place for anyone need relaxing time

The proper was beautiful and clean. If you are a hiker you will enjoy this property. The rooms are quite a distance from the lobby/restaurants/ bar so you will need to be patient and call the shuttle to take you to all the different areas of the property. The staff was very friendly and attentive. Although the resort is not on the beach, they have their own area of the beach where you can order drinks and food. The food overall was not great. We went into town to eat some nights. If you choose a "Club" room you are required to attend a presentation our sales rep Pedro Camacho was informative & genuine. The resort gave us a spa massages in exchange which was very good.

Grandísimo concepto y detalles arquitectónicos que te lleva a pensar por un momento que te encuentras en otro país. Senderos, Jardines, iluminación, absolutamente una montaña tropical a tus pies. Una propuesta fabulosa para viajar en pareja, lástima que algunos huéspedes no valoren y cuiden dichas instalaciones. Viajar en familia es complicado por la ubicación y distribución del hotel. Pasamos un momento inolvidable y recibimos mucho mas de lo que pagamos. La base y pilar de mi receña son cada uno de los seres humanos que nos regalan su tiempo, su trabajo, su servicio y la humildad para hacernos sentir como si fuéramos parte de su familia. Gracias a cada unos de los colaboradores de Gran Matlali que hizo de estos cuatro días uno de los mejores para mi esposa y un servidor en estos ocho años de matrimonio. Mi reconocimiento a: Valeria y Analy (Mostrador por algo están ahí !!! Amabilidad y una sonrisa en todo momento). Botones y choferes (altísima actitud de servicio, todo aguantan). Julio en el bar de la alberca principal (te llevas todos los honores por tu paciencia, amabilidad, servicio y principalmente por el amor con el qué haces tu trabajo). Capitán de meseros de restaurante Huanacaxtle (olvide tu nombre). En restaurante Raíces en desayuno: capitán de meseros Rene (nunca dejes de sonreír y ser tan amable como lo fuiste), a todo tu equipo: Jesus, Martin, Daniela, America y Armando. Restaurante Raíces de noche y cenas especiales principalmente en la “Del Pesc

Carr. La Cruz Huanacaxtle - Punta Mita La Cruz de Huanacaxtle NAY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Club Mountain Bay at Matlali - All Inclusive places you within 2 miles (3 km) of Playa Bucerias and La Cruz Sunday Market. This 143-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

This property is home to 2 onsite restaurants, perfect for a quick bite to eat. You can get a quick energy boost at the coffee shop/café.


Rooms

All of Club Mountain Bay at Matlali - All Inclusive's 143 individually decorated rooms provide free minibar items, coffee makers, and free bottled water. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

Renovated in 2019, Club Mountain Bay at Matlali - All Inclusive offers a full-service spa, an outdoor pool, and outdoor tennis courts. You can take advantage of free parking, along with a free beach shuttle. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this all-inclusive property include free WiFi in public areas, free newspapers, and a terrace.

Room options

Club Room Family, 2 Kids Free Under 12, Attend a Club Presentation

1 Double Bed | Sleeps 4

Club Jr Suite Room, Couples Only, Attend a Club Presentation

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 2

Guest reviews for Club Mountain Bay at Matlali - All Inclusive

Couples (2) Family (1)
5
Family

I had a great time the place is very clean the nature are awesome and the people are friendly and overall the timeshare presentation was enjoyable so overall it's a great place for anyone need relaxing time

By on Mar 24, 2020

Review comment responded on Mar 26, 2020

Dear guest, Thank you very much for your comments. We appreciate you taking the time to express your satisfaction with our colleagues and we are very happy to hear you had a great time with us. Yes, our hotel is perfect for people that want to relax and disconnect from the world. We call Club Mountain Bay a paradise in the middle of nature. We look forward to seeing you again in the future and having once again the opportunity to pamper you.

4
Partner Couples

The proper was beautiful and clean. If you are a hiker you will enjoy this property. The rooms are quite a distance from the lobby/restaurants/ bar so you will need to be patient and call the shuttle to take you to all the different areas of the property. The staff was very friendly and attentive. Although the resort is not on the beach, they have their own area of the beach where you can order drinks and food. The food overall was not great. We went into town to eat some nights. If you choose a "Club" room you are required to attend a presentation our sales rep Pedro Camacho was informative & genuine. The resort gave us a spa massages in exchange which was very good.

By on Feb 28, 2020

Review comment responded on Mar 7, 2020

Dear Guest, Thank you very much for taking the time to leave us a comment. We are very glad to hear you enjoyed your stay at our property and that our team gave you the warmest welcome. We appreciate your comments on the areas that we need to reinforce we reassure you we are working everyday to give an excellent service to our dear clients. We hope you will visit us again in the future.

5
Partner Couples

Grandísimo concepto y detalles arquitectónicos que te lleva a pensar por un momento que te encuentras en otro país. Senderos, Jardines, iluminación, absolutamente una montaña tropical a tus pies. Una propuesta fabulosa para viajar en pareja, lástima que algunos huéspedes no valoren y cuiden dichas instalaciones. Viajar en familia es complicado por la ubicación y distribución del hotel. Pasamos un momento inolvidable y recibimos mucho mas de lo que pagamos. La base y pilar de mi receña son cada uno de los seres humanos que nos regalan su tiempo, su trabajo, su servicio y la humildad para hacernos sentir como si fuéramos parte de su familia. Gracias a cada unos de los colaboradores de Gran Matlali que hizo de estos cuatro días uno de los mejores para mi esposa y un servidor en estos ocho años de matrimonio. Mi reconocimiento a: Valeria y Analy (Mostrador por algo están ahí !!! Amabilidad y una sonrisa en todo momento). Botones y choferes (altísima actitud de servicio, todo aguantan). Julio en el bar de la alberca principal (te llevas todos los honores por tu paciencia, amabilidad, servicio y principalmente por el amor con el qué haces tu trabajo). Capitán de meseros de restaurante Huanacaxtle (olvide tu nombre). En restaurante Raíces en desayuno: capitán de meseros Rene (nunca dejes de sonreír y ser tan amable como lo fuiste), a todo tu equipo: Jesus, Martin, Daniela, America y Armando. Restaurante Raíces de noche y cenas especiales principalmente en la “Del Pesc

By , from Leon, Guanajuato. on Oct 26, 2020

Review comment responded on Oct 27, 2020

Estimado Luis, Agradecemos que haya seleccionado Club Mountain Bay at Matlali by YPJ como el destino para su octavo aniversario de bodas y el tiempo que se tomó para compartir su experiencia. Nos enorgullece saber que nuestro personal fue una gran influencia en su opinión y calificación, agradecemos mucho sus amables comentarios acerca de cada uno de ellos, tenga por seguro que les haremos llegar sus felicitaciones. Esperamos tener el honor de hospedarlos nuevamente. Saludos cordiales, YPJ Travel

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