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Recent guest reviews

Friendly staff, breakfast was a nice continental, simple but still plenty of options. Clean room and quiet overall despite being right in the thick of it.

Situated in front of Puerto Magico, view of cruise ships and ocean. Beach available not too far. Close to Walmart and Gallerias Vallarta.

Clean,friendl stafff,convenient location.

Great location

Not a good breakfast

I will stay here again. Close to the marina and close to wal Mart and the hotel zone.

I did not like the service provided. At check in I had to wait over 30 minutes and my room was paid in full. They only had 1 person at the check in counter, this is completely unacceptable. Poor service and very bad overall. I requested a room with ocean views 1 day before check in and did not get it. I finally get a message from the hotel acknowledging my request, sure after i jad already checked out. Very unacceptable.

Nice small yet convenient place. Offered free breakfast. Pool was small but ok overall

that was wonderful i realle enoyed that vacation at Puerto VAllarta and the room was so comfortable nad clean realley like it City espress

When we went the gave use only two towels for four people as well as when we called and continued to ask for more towels they refused to give us and at the very end he had to hunt down house keeping for more towels and the parking don’t get me started they ran out of space to park the car because they rented out 12 spaces to a bar right next to them and we processed to wait for parking and no luck we went in to ask and as paying customers we expect parking but they told us there wasn’t any spaces left so they took the car to park it and the next morning we came to retrieve our car to find a scratch on it they said that it was there but the car is rented and shows no indication on the note they gave us that there was a scratch there the parking there is terrible never again two nights we stood there and two night we struggled to find parking staff no help house keeping is decent parking terrible never again

Our room no was ready, the door no working, we need to change another room. A little disturb,

Very nice hotel good experience, but rooms are a bit small.

Good location near beach and near other places of interest.

Close to the airport. Our only disappointment is that there is only coffee available in the morning

Blvd. Francisco Medina Ascencio # 2860 Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Cruise Ship Terminal
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Swim-up bar

Located in Palmar de Aramara, City Plus Puerto Vallarta is adjacent to Puerto Mágico and within a 10-minute walk of other popular attractions like Cruise Ship Terminal. This 3-star hotel has 126 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Puerto Vallarta and also close to Bay of Banderas and Malecon.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Built in 2017, the brand new City Plus Puerto Vallarta offers an outdoor pool, a gym, and free WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a microwave in a common area, and a terrace.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for City Plus Puerto Vallarta

Everyone (17) Couples (1) Family (4)
5
Everyone

Friendly staff, breakfast was a nice continental, simple but still plenty of options. Clean room and quiet overall despite being right in the thick of it.

By on Mar 8, 2023

5
Everyone

Situated in front of Puerto Magico, view of cruise ships and ocean. Beach available not too far. Close to Walmart and Gallerias Vallarta.

By , from Laval on Feb 16, 2023

5
Everyone

Clean,friendl stafff,convenient location.

By on Feb 10, 2023

Review comment responded on Feb 24, 2023

Dear Elsa , Thank you for your evaluation, we hope see you soon at your home. Best Regards,

5
Everyone

By on Dec 26, 2022

5
Family with small children

Great location

By on Nov 21, 2022

Review comment responded on Nov 24, 2022

Dear Alberto ,thank you for your raking, we hope to see you soon at home. Best Regards

4
Family

Not a good breakfast

By on Jul 27, 2022

Review comment responded on Aug 25, 2022

Dear Tim, Thank you for taking the valuable time to write your review. We are sorry to hear that your experience at City Express Plus Puerto Vallarta was not what you expected. Feedback is important to us. We appreciate your opinion, as it provides necessary comments to reevaluate the needs of our guests. We hope to have the opportunity to welcome you back for a different experience. Sincerely

5
Everyone

I will stay here again. Close to the marina and close to wal Mart and the hotel zone.

By on Mar 2, 2022

Review comment responded on Apr 18, 2022

Dear Denis,Thank you very much for taking a few minutes to share your experience with us on Orbitz. We are so pleased to hear that you felt that our staff did everything possible for you and yours.

1
Everyone

I did not like the service provided. At check in I had to wait over 30 minutes and my room was paid in full. They only had 1 person at the check in counter, this is completely unacceptable. Poor service and very bad overall. I requested a room with ocean views 1 day before check in and did not get it. I finally get a message from the hotel acknowledging my request, sure after i jad already checked out. Very unacceptable.

By on May 21, 2021

Review comment responded on May 26, 2021

Good morning, I offer you a sincere apology. I will let the responsible area know what happened, hoping that on your next visit to make your stay a comfortable experience.

4
Family with small children

Nice small yet convenient place. Offered free breakfast. Pool was small but ok overall

By on Apr 13, 2021

Review comment responded on Apr 14, 2021

Thank you for staying with us and we really appreciate your comments.

5
Everyone

that was wonderful i realle enoyed that vacation at Puerto VAllarta and the room was so comfortable nad clean realley like it City espress

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you very much for your comments, we wait for you again with us, thanks for your trust.

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