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Located in Santurce, Sheraton Puerto Rico Hotel & Casino is adjacent to Puerto Rico Convention Center with other popular attractions like San Juan Cathedral within a within a few miles (5 km). This 503-room, 4-star hotel has a full-service spa, a casino, and 5 restaurants. Near the airport, it's also near La Fortaleza - Palacio de Santa Catalina and San Juan Gate.

Dining

This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.

Rooms

All of Sheraton Puerto Rico Hotel & Casino's 503 soundproofed rooms provide iPod docks, coffee makers, and free local calls. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer spring water baths, hair dryers, and designer toiletries. Other amenities include free bottled water, laptop-compatible safes, and ironing boards.

Property features

Guests of Sheraton Puerto Rico Hotel & Casino have access to a full-service spa, a casino, and an outdoor pool. Parking is available for USD 18 per night (USD 25 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a 24-hour fitness center, free WiFi in public areas, and 25 meeting rooms.

  • Steps from Puerto Rico Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Highlights

Sheraton Puerto Rico Hotel & Casino

Hotel Amenities

Popular highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
Smoke-free property

Hotel Amenities

The Sheraton Puerto Rico Hotel & Casino is ideally situated just minutes away from historic Old San Juan, San Juan beaches, convention center, the international airport, and a variety of restaurants.

Guest can enjoy a variety of onsite activities, including a four-story outdoor sundeck complemented by a large infinity pool overlooking the San Juan Bay and cruise port. A lobby lounge and sushi bar, a 24-hour casino and a spa/fitness studio are just a few amenities that make this property the ideal place to stay.

The hotel’s comfortable and contemporary design offers guestrooms and suites with floor-to-ceiling windows featuring stunning views of the city and San Juan Bay. For an additional level of comfort, the hotel offers the exclusive Sheraton Club Lounge with 24-hour access, enhanced continental breakfast and evening hors d’oeuvres.

For a unique gastronomic experience, the Sheraton Puerto Rico Hotel & Casino offers a diverse selection of culinary options that include Choices Restaurant with creative Latin cuisine, The District Lounge & Sushi Bar, Infinity Pool Bar & Grill, Texas de Brazil, and 24-hour in-room dining.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 503 
  • Number of floors - 12 
  • ATM/banking 
  • Number of bars/lounges - 3 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 25 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 2009 
  • Number of restaurants - 5 
  • Conference space size (feet) - 35,000 
  • Conference center 
  • Snack bar/deli 
  • Conference space size (meters) - 3 
  • Number of meeting rooms - 12 
  • Beach towels 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Business center 
  • Television in common areas 
  • Wedding services 
  • Pool umbrellas 
  • Spa services on site 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Sheraton Puerto Rico Hotel & Casino offers 503 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include spring water baths, bathrobes, designer toiletries, and complimentary toiletries.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Soundproofed rooms 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Spring water bathtub 
  • Iron/ironing board 
  • Desk 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • Flat-panel TV 

Where to Eat

Choices - Enjoy regional and international cuisine for breakfast, lunch, and dinner from early morning until late night.

The District Lounge & Sushi Bar - Experience an exciting nightlife environment with a selection of premium cocktails to pair with a variety of tapas and sushi.

Pool Bar & Grille - Snack on light fare and cocktails while enjoying views of San Juan Bay.

The Cafe For guests looking for a quick bite, this grab & go offers a taste of local signature pastries, Puerto Rican coffee, specialty drinks, salads, wraps and much more. Open from early morning until late night.

Breakfast

Start your morning with a buffet breakfast, available each day from 6 AM to 11 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 40 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Pets allowed (no fees)

Fees

The charges below are included in your overall room price:
  • Resort fee
You'll be asked to pay the following charges at the property:
  • Deposit: USD 100.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD $10.00 and USD $25.00 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Refrigerator fee: USD 25 per night
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Sunsational Savings

Book a minimum 3-night stay in a Sunsational Savings rate category, for travel anytime, and receive the following:

  • 3rd night free
  • For 3-night stays, $75 food and beverage credit
  • For stays of 4-nights or more, receive a $100 food and beverage credit
Details available at check-in. Minimum 3-night or 4-night stay required. Must book a Sunsational Savings rate category to qualify. Food and beverage credit will be applied to guest account at check-out. Offer may not include taxes or gratuities. No refunds for any unused portion of package. This promotion does not apply to groups and cannot be combined with any other offers. Valid anytime, subject to availability. Other restrictions may apply.


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