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San Miguel Plaza Hotel

3.0 out of 5.0

Recent guest reviews

Nice friendly, beautifully located hotel. Easy to find and close to main roads.

hotel was nothing like the add. got false adverti.. then was told that the site was not updated. i can continue but i rather not because the moving cacaroach in my hotel room was the worse!!!!

The hotel is not very close to tourists attractions. The check in process was very easy and the staff at that moment (of check in) was very helpful. All other staff I encountered were not as nice. The breakfast is terrible, the wifi is poor quality, the tv is old-with few working channels, the bathroom has mold, the housekeeping service is terrible, the tv remote was held together with medical tape, the hotel is only has two floors with the remainder of the space belonging to retirement community residents, the bed is uncomfortable, the pillows are flat, there is limited bathroom lighting near the shower, AND they do not provide washcloths!! I requested washcloths for two nights straight and only after requesting to speak with management was a washcloth offered at 9pm! The next day I just bought my own from the local mall. I would have left but I booked a non-refundable option with Orbitz.

toilet backed up, bed miserable, terrible experience Nothing ADA at all !

Exterior is run down, 25-35 minutes from airport. Hotel is on 3rd & 4th floor the other floors are a elderly retirement home. Not in San Juan it's in Bayamon. Breakfast is not good.

We lived there for one night. The hotel is beside the street. Old facility. The bed is not comfortable. The sheet are not able to cover the whole bed. Okay to live if you want to find somewhere affordable.

Near Santa Rosa Mall, close to San Juan. Last minute booking-no problem, awesome price and excellent staff. Room was comfy, ready for a good quiet, relaxed and safe night. Will be going again.

Horrible hospitality. The first room they assigned me was not ready for a guess. the beds were not made. When I called the front desk they sent the house keeping guy up. he asked me where the beds in unmade in this condition. Really?!!!? next day .I asked the front desk clerk for water.since I was really dizzy and felt like I was going to pass out. The lady told me go to the machine to purchase water. After I told her I did not feel well and felt like passing out. After five minutes of sitting in front of her and another gentleman there. He went and got me a cup of water and told me to have a nice day. After I felt well enough to walk back to my room. I did they never cared about my well being or if I needed medical attention.

This hotel has a great location,Rooms are in needs of some up date the aircondition is very old, not energysaver it so noisy you can not have a comfortable sleep.The bed matress are VERY OLD, the rug had awful smell,as dirt,mug, our room 309 had on the room desk small roaches. The positive , things its location,it has free parking,The room has good space,

Very good, excellent staff, nice-sized room No complaints here.

Next to San Pablo Hospital. Nice Parking. No WIFI IN THE ROOM.

Basic hotel for a one night business trip. The breakfast was OK. No Wifi included.

We have stayed here several times when in need to be in the Metro area. Staff is very friendly and accomodations are simple but nice. Breakfast is just coffee, bread, and mini muffins. Cold and hot cereal is provided. For me, that is enough. The time for renovations is getting closer. The need of updating is starting to show. Still, this is a place we feel safe to come back. Parking is free and secure.

Top choice when traveling to San Juan area for business.

Nice Location, Clean Hotel and Not good Break fast

We needed a place in the Metro area and since we have stayed here before and have always received excellent service and accommodations, we chose to come back to the SMP hotel. It fulfills the basics needs: a comfortable bed, a clean bedroom, a simple breakfast, secure parking, and good location. Simple, but nice. We will return for sure when we are back in the area.

The hotel was ok nothing to brag about. The dark carpet color makes the room look dull. The hotel could use a pool to relax with the family. Also vending machine ate my change. On a positive note the room was very clean. The staff was attentive and friendly. When I asked for fresh towels they provided them quickly and with a smile.

The room was comfortable and clean. Staff was very friendly. They offer free continental breakfast and free parking. The hotel is right next to a hospital. I was visiting Bayamon so this hotel location was perfect for me.

Stayed there from the 27 to 29 of June 2014. Fitness facilities are a joke, treadmill and bike are damaged since March 2014. No jam nor cheese at breakfast but at least the Coffee (Cafe Crema) was good. The only ice maker (3rd floor) was damaged during our entire stay. Room was OK to sleep but there are many other options cheaper and better than this.

Staff is very polite. Room is clean. Garage Free parking a plus. Breakfast is very basic and had to contact them to refill milk and bread. Overall a good value especially if you plan to drive around island. Short distance to san juan.

#2 Calle Las Rosas (Santa Cruz corner) Bayamon

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located in Santa Cruz within a mile (2 km) of Ruben Rodriguez Coliseum, San Miguel Plaza Hotel is within 2 miles (3 km) of Rio Bayamon Golf Course. This 44-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. In central Bayamon, the hotel is also close to Science Park and Museo De Arte De Bayamon.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 9 AM.


Rooms

All 44 air-conditioned rooms feature laptop-compatible safes, phones, and ironing boards. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Desks are also included.


Property features

At San Miguel Plaza Hotel, guests have access to a fitness center, free WiFi in public areas, and 6 meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include conference space, a business center, and laundry facilities.

Room options

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room

Full 1 | Sleeps 2

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Guest reviews for San Miguel Plaza Hotel

Everyone (7) Business (12) Couples (16) Family (8) Other (5) Friends (1)
4
Everyone

Nice friendly, beautifully located hotel. Easy to find and close to main roads.

By on Aug 23, 2017

1

worst experience ever

Everyone

hotel was nothing like the add. got false adverti.. then was told that the site was not updated. i can continue but i rather not because the moving cacaroach in my hotel room was the worse!!!!

By , from Massachusetts (MA) on Jul 13, 2017

1

not what you expect!

Everyone
Whole in wall. Poor tv quality. Tv remote with medical tape. Bathroom mold in shower.

The hotel is not very close to tourists attractions. The check in process was very easy and the staff at that moment (of check in) was very helpful. All other staff I encountered were not as nice. The breakfast is terrible, the wifi is poor quality, the tv is old-with few working channels, the bathroom has mold, the housekeeping service is terrible, the tv remote was held together with medical tape, the hotel is only has two floors with the remainder of the space belonging to retirement community residents, the bed is uncomfortable, the pillows are flat, there is limited bathroom lighting near the shower, AND they do not provide washcloths!! I requested washcloths for two nights straight and only after requesting to speak with management was a washcloth offered at 9pm! The next day I just bought my own from the local mall. I would have left but I booked a non-refundable option with Orbitz.

By , from Springfield, MA on Jul 5, 2017

1

misery

Everyone

toilet backed up, bed miserable, terrible experience Nothing ADA at all !

By , from Paris, TX on May 1, 2017

2

false advertisement

Everyone

Exterior is run down, 25-35 minutes from airport. Hotel is on 3rd & 4th floor the other floors are a elderly retirement home. Not in San Juan it's in Bayamon. Breakfast is not good.

By on Apr 20, 2017

2

okay to live. but don't expect too much.

Everyone

We lived there for one night. The hotel is beside the street. Old facility. The bed is not comfortable. The sheet are not able to cover the whole bed. Okay to live if you want to find somewhere affordable.

By , from MN on Mar 10, 2017

5

good night rest

Everyone

Near Santa Rosa Mall, close to San Juan. Last minute booking-no problem, awesome price and excellent staff. Room was comfy, ready for a good quiet, relaxed and safe night. Will be going again.

By on Aug 1, 2016

1

never again!

BusinessTravelers

Horrible hospitality. The first room they assigned me was not ready for a guess. the beds were not made. When I called the front desk they sent the house keeping guy up. he asked me where the beds in unmade in this condition. Really?!!!? next day .I asked the front desk clerk for water.since I was really dizzy and felt like I was going to pass out. The lady told me go to the machine to purchase water. After I told her I did not feel well and felt like passing out. After five minutes of sitting in front of her and another gentleman there. He went and got me a cup of water and told me to have a nice day. After I felt well enough to walk back to my room. I did they never cared about my well being or if I needed medical attention.

By on Dec 22, 2015

4

family trip thankgiving vacation

Families

This hotel has a great location,Rooms are in needs of some up date the aircondition is very old, not energysaver it so noisy you can not have a comfortable sleep.The bed matress are VERY OLD, the rug had awful smell,as dirt,mug, our room 309 had on the room desk small roaches. The positive , things its location,it has free parking,The room has good space,

By on Dec 2, 2015

5

one night

Couples

Very good, excellent staff, nice-sized room No complaints here.

By on Nov 24, 2015