Skip to main content
Beginning of main content

Park Royal Puerto Rico at Club Cala

2.5 out of 5.0

Recent guest reviews

Very nice area. Short walk to the beach. Nice restaurants that restaurants are only a short walk away. Close to the marina with wonderful staff.

My room wasnt ready, they have to move me to another room. Hard to stay with a baby, because all the stairs to get to the room. Theres no late check out, even thou I lost time moving and rearraging my belongin. The parking is way to far from the villa. Its dificult to get your bags in the room.

Dark,small and poorly equipped room with a leak in the ceiling and dated furniture...light bulbs missing..no bedsheets for pullout couch until we requested 3x...very poor value for money..will not return and would only recommend to my worst enemies

We thought it was a simple hotel room, but it was quite surprising to found out it was a very comfortable villa.

It's was a great time away from work, and daily stress. We rented a golf cart, went to the beach and pool and just rested.

Great amount of space for the price, but reception was terrible. Stood at check-in counter for 2 1/2 hours without being told why we had to wait so long to check in, not to mention the power went out during the long wait. Hotel was overbooked so rooms were not available even though guests had made their reservations months in advance. Bathroom was dirty (toilet and bathtub) and living room was very dusty, causing allergies to kick in. Walls are thin so neighbors could be clearly heard. Loved the location, but parking was too far from the rooms, especially when traveling with elderly. Nice restaurants across the way but they closed early. I would still recommend to others as it may have just been an off day for the hotel.

The check in procedure too very long. They gave us the wrong room twice by mistake. Checkin supposed to be at 4:00 ended up being at 8:00pm After that everything was very good.

We had a great time in Palmas del Mar. We had dinner at The Tapas Bar. Friendly staff and super service. Dinner was excellent. Next morning we rented a Golf Car and saw all Palmas del Mar properties and beautiful Palmas. The Pool was great too. We highly recommend Palmas Del Mar Club Cala.

This hotel was in a perfect location as we were visiting family close by. The location is also very safe as you have to pass through security gates upon entry. We loved having a 2 bedroom villa, so that everyone had privacy. It was located right off of the pool which was extremely convenient, but is also soundproof as we never heard noise coming from the pool area.

One of my best and comfortable vacation with the family. The location of Club Cala de Palmas was perfect. There were many dining options and stores in the resort. My two daughters were happy with the pool and kids play areas.

The Club Cala of Palmas was very comfortable,the room was a good size and it was very nice. The area where the hotel was located was very nice aswell. However,at night,it was a very noisy place. I had to call customer service a couple of times so they could send security to check with the other people that were disturbing guest at late hours.

50 Club Cala Drive Humacao

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Marina

Located in Palmas del Mar within a mile (2 km) of Palmas del Mar Beach, Park Royal Puerto Rico at Club Cala is within 2 miles (3 km) of Palmas Del Mar Golf Club. This 104-room hotel welcomes guests with 2 outdoor pools, a marina, and free self parking. Luquillo Beach is 32.3 mi (51.9 km) from the hotel, which is in the historical district.


Dining

The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 104 soundproofed accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with satellite channels. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding and down comforters ensure a restful night. Washers/dryers, sofa beds, and coffee makers are also standard.


Property features

Guests of Park Royal Puerto Rico at Club Cala have access to a marina, 2 outdoor pools, and a children's pool. There's free parking and an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Villa, 2 Bedrooms

King 1 | Sleeps 6

Villa, 3 Bedrooms

Twin 4 | Sleeps 8

Guest reviews for Park Royal Puerto Rico at Club Cala

Everyone (1) Family (8) Friends (1) Other (1)
4
Everyone

Very nice area. Short walk to the beach. Nice restaurants that restaurants are only a short walk away. Close to the marina with wonderful staff.

By on Jun 25, 2016

Review comment responded on Aug 18, 2016

Thanks for the kind words and assessment of your Park Royal Club Cala Experience. Personal comfort and service excellence are of paramount importance to us. We will eagerly await repeat visit(s) and we will certainly share reviews with our team! Sincerely, Sem Cuevas General Manager

2

parking lot is far, to much stairs for traveling with a baby.

Families

My room wasnt ready, they have to move me to another room. Hard to stay with a baby, because all the stairs to get to the room. Theres no late check out, even thou I lost time moving and rearraging my belongin. The parking is way to far from the villa. Its dificult to get your bags in the room.

By on Jun 6, 2015

1

way below expectation or adequate value

Families

Dark,small and poorly equipped room with a leak in the ceiling and dated furniture...light bulbs missing..no bedsheets for pullout couch until we requested 3x...very poor value for money..will not return and would only recommend to my worst enemies

By on Mar 10, 2015

3

comfortable villa

Families

We thought it was a simple hotel room, but it was quite surprising to found out it was a very comfortable villa.

By on Dec 5, 2011

4

excellent getaway

GetawayWithFriends

It's was a great time away from work, and daily stress. We rented a golf cart, went to the beach and pool and just rested.

By on May 31, 2010

3

bittersweet

Families

Great amount of space for the price, but reception was terrible. Stood at check-in counter for 2 1/2 hours without being told why we had to wait so long to check in, not to mention the power went out during the long wait. Hotel was overbooked so rooms were not available even though guests had made their reservations months in advance. Bathroom was dirty (toilet and bathtub) and living room was very dusty, causing allergies to kick in. Walls are thin so neighbors could be clearly heard. Loved the location, but parking was too far from the rooms, especially when traveling with elderly. Nice restaurants across the way but they closed early. I would still recommend to others as it may have just been an off day for the hotel.

By on Oct 19, 2009

4

caribbean vac

Families

The check in procedure too very long. They gave us the wrong room twice by mistake. Checkin supposed to be at 4:00 ended up being at 8:00pm After that everything was very good.

By on Jul 31, 2009

5

perfect vacations

Families

We had a great time in Palmas del Mar. We had dinner at The Tapas Bar. Friendly staff and super service. Dinner was excellent. Next morning we rented a Golf Car and saw all Palmas del Mar properties and beautiful Palmas. The Pool was great too. We highly recommend Palmas Del Mar Club Cala.

By on May 25, 2009

4

perfect for our needs

Families

This hotel was in a perfect location as we were visiting family close by. The location is also very safe as you have to pass through security gates upon entry. We loved having a 2 bedroom villa, so that everyone had privacy. It was located right off of the pool which was extremely convenient, but is also soundproof as we never heard noise coming from the pool area.

By on May 21, 2009

4

the family vacation in p.r.

Families

One of my best and comfortable vacation with the family. The location of Club Cala de Palmas was perfect. There were many dining options and stores in the resort. My two daughters were happy with the pool and kids play areas.

By on Dec 1, 2008