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Oceana Hostal Playero

2.0 out of 5.0

Recent guest reviews

I do not recommend this hotel to anyone, the service is bad the employees are not friendly, the hotel is very run down and dirty. The air conditioning does not cool, the TV is not seen, the rooms are not cleaned the beds are very old and they have stinging little animals. The breakfast is terrible and the plates, glasses, cups and cutlery are so dirty. Not worth what it costs. The only favorable thing is the location. Everything else very bad.

Close to the beach just a block away beautiful beach in the back on complex .. staff was great and very helpful.. thanks again !!

I SHOULD HAVE KNOWN THERE WAS A REASON THEY SAY NO REFUNDS!! BECAUSE AS SOON AS YOU SEE IT YOU WOULD TURN AROUND!! HORRIBLE LOCATION, DIRTY AND RUDE STAFF. ORBITZ SHOULD BE ASHAMED OF EVEN DOING BUISNESS WITH THESE PEOPLE. I AM CURRENTLY FIGHTING TO GET MY MONEY BACK.. PLEASE BE ADVISED!!

Can't find the words to describe our experience at this hotel. All I can say is STAY AWAY!!! Extremely outdated, showers and water barely working, DIRTY rooms, limited parking, your free breakfast is toast, a banana, and a cookie in a plate. Your coffee is made in the microwave. Wifi only works in selected rooms. Bathrooms feel like a Suana and some rooms smell. We traveled in a group so we split between two rooms. The other group room was a small room with 2 full beds jammed in there and a broken fridge and sink and shower water would randomly stopped. We complained and got switched to another room and they said they will close off the room but yet opened it up for other families the next day. Heard people complaining about how the website and pictures are totally deceiving and not what was advertised. You'll find a roach or two in the rooms and a pool nobody uses!! I advise everyone to STAY AWAY no matter how cheap this place is!!

Words cannot express the disgust for this place. How dares them be on your list!!! You have not been to it?? Not even the shower works!! HOW do you expect anyone to stay there!! UNREAL

The staff was wonderful! Had a problem at check-in. We were guaranteed two beds. My friend checked in about 5 hours before I arrived and the clerk on duty refused to give her a room with 2 beds. Once I arrived the desk clerk on duty was more than willing to change our room, in fact, he gave me a choice of rooms with 2 beds. Overall we were very comfortable. The staff was VERY helpful with any requests we had. I would definitely stay there again if for no other reason than their gracious staff.

I love staying at this hotel .. I've been there twice and I love the quietness off the hotel. Everyone is so friendly especially Tony .

The place has great potential, but seems have degenerated because of lack of care.

I ended up not staying at all. Loosing that money I already paid. Hotel was filthy not a convenient place, no parking space. It is not a safe place for us to stay. Never again that I would book a hotel room with orbitzz

1. They ask for $100 cash deposit when you check in, when you need a iron you pay $10cash deposit, you can't not bring food, drink nothink. They are rude , unpolite, and aggressive. I do not recommend at all this hotel is a nightmare.

En los cuartos para cinco, (en el cual pase una noche) deberían poner tres jabones al menos ya que son muy pequeños, de igual manera con el shampoo y el acondicionador ya que para cinco no daría al menos yo había llevado pero algunas personas no tendrían quizá al momento. El recepcionista que nos atendió en la madrugada no parecía ser alguien muy agradable. Pero la señorita que nos sirvió el desayuno y nos despidió era muy servicial, dispuesta a ayudar y amable.

The staff was quite helpful and knows the area pretty well. The hotel itself looks nice from outside but parking was very limited. The room was equipped with air conditioning and refrigerator, which was nice compare to other islands that only have fans. Free wifi and location was near multiple restaurants.

The hotel staff was really nice. The water pressure was weak so showers weren't the best. The breakfast is continental. The suite was very spacious. There are dishes, a stove but no oven, a microwave, a toaster and coffee maker in the full suite.

Possibly the worst hotel I have ever stayed in. Cont. Breakfast, toast, coffee, cookie, 30 foot pool, no way to adjust AC, Kardasians couldn't turn around in bathroom, plaster shipping off walls, linens from 1970, never replaced bed sheets in 8 days . Limited English from the staff. Charged an extra 25 dollars a day when our son joined us. Near tough districts and bad, bad traffic. Best thing...could hardly wait to leave hotel everyday.

Bad service all dirty full of roaches bad smell bad bad bad bad dont go

This was a cool trip to get away for the week and the hotel did exactly what is suppose to do when staying in a villa setting. While there, they were doing some pretty nice looking renovations, so I'm sure it will look nice when it is completely done.

The parking was the only inconvenient. People around go to the beach and use the hostal parking.

This hotel advertised free wifi and parking...they forgot to mention it was very limited...the rooms where old and the limited staff were rude...I guess I'd be rude to if I had to work the front desk make everyone breakfast and do maintenance...talk about breakfast which was advertised as buffet style breakfast we got one slice of toast a banana and a piece of cheese with half a cup of your choice of coffee or juice...

First of all, it took us over 20 minutes to find a place to park, almost a mile away from the hotel, which boast being minutes away from the water, well quite a few minutes anyway. Only to find out that the hotel has only limited parking (6 spots in total. The neighborhood is also unsavory. The pool advertised on there site is actually only a 5ft long by 2 feet wide tub of luke warm, not very clean water. The room promised to us w/ 2 beds and a futon was a one bed 2 chair pull outs room(not fit for 6 people as promised).. The a/c was a window unit in the bedroom, that barely spit out air and did not cover the entire unit. The bugs were the final straw... the staff was pleasant at check in, but changed tunes when we decided not to stay. They actually refused to give us our money back. Even with valid complaints. If you do not have a large party, and no car to keep safe, and you don't mind the heat or bugs. This place would not be to bad.

It's really old, the room smells bad, not quite clean. But the location is good. I stayed there only for one night only because the holiday inn I was staying didn't have an available room that day. It's ok for the money but don't expect too much.

Room options

Standard two full beds room

Full 2 | Sleeps 4

Fully equipped suite

Queen 1 | Sleeps 6

Standard queen guest room

Queen 1 | Sleeps 2

Guest reviews for Oceana Hostal Playero

Everyone (14) Couples (36) Business (7) Family (18) Other (19) Friends (9)
1

no stay in tus hotel, is very very bad

Everyone

I do not recommend this hotel to anyone, the service is bad the employees are not friendly, the hotel is very run down and dirty. The air conditioning does not cool, the TV is not seen, the rooms are not cleaned the beds are very old and they have stinging little animals. The breakfast is terrible and the plates, glasses, cups and cutlery are so dirty. Not worth what it costs. The only favorable thing is the location. Everything else very bad.

By , from Puerto Rico on Sep 5, 2017

4

everything worked out well

Everyone

Close to the beach just a block away beautiful beach in the back on complex .. staff was great and very helpful.. thanks again !!

By , from california on Aug 25, 2017

1

horrible!! dont waste your money

Everyone

I SHOULD HAVE KNOWN THERE WAS A REASON THEY SAY NO REFUNDS!! BECAUSE AS SOON AS YOU SEE IT YOU WOULD TURN AROUND!! HORRIBLE LOCATION, DIRTY AND RUDE STAFF. ORBITZ SHOULD BE ASHAMED OF EVEN DOING BUISNESS WITH THESE PEOPLE. I AM CURRENTLY FIGHTING TO GET MY MONEY BACK.. PLEASE BE ADVISED!!

By , from NEW YORK on Jun 26, 2017

1

stay away!

Everyone

Can't find the words to describe our experience at this hotel. All I can say is STAY AWAY!!! Extremely outdated, showers and water barely working, DIRTY rooms, limited parking, your free breakfast is toast, a banana, and a cookie in a plate. Your coffee is made in the microwave. Wifi only works in selected rooms. Bathrooms feel like a Suana and some rooms smell. We traveled in a group so we split between two rooms. The other group room was a small room with 2 full beds jammed in there and a broken fridge and sink and shower water would randomly stopped. We complained and got switched to another room and they said they will close off the room but yet opened it up for other families the next day. Heard people complaining about how the website and pictures are totally deceiving and not what was advertised. You'll find a roach or two in the rooms and a pool nobody uses!! I advise everyone to STAY AWAY no matter how cheap this place is!!

By , from P on May 19, 2017

1

nasty looking and unwelcoming staff!!

Everyone

Words cannot express the disgust for this place. How dares them be on your list!!! You have not been to it?? Not even the shower works!! HOW do you expect anyone to stay there!! UNREAL

By on Mar 29, 2017

4

wonderful staff!

Everyone

The staff was wonderful! Had a problem at check-in. We were guaranteed two beds. My friend checked in about 5 hours before I arrived and the clerk on duty refused to give her a room with 2 beds. Once I arrived the desk clerk on duty was more than willing to change our room, in fact, he gave me a choice of rooms with 2 beds. Overall we were very comfortable. The staff was VERY helpful with any requests we had. I would definitely stay there again if for no other reason than their gracious staff.

By , from Orange, CA on Mar 6, 2017

5

the hotel is right around the corner from the beac

Everyone

I love staying at this hotel .. I've been there twice and I love the quietness off the hotel. Everyone is so friendly especially Tony .

By on Mar 3, 2017

2

good for young and students on a tight budget.

Everyone

The place has great potential, but seems have degenerated because of lack of care.

By , from CT on Feb 12, 2017

1

terrible

Everyone

I ended up not staying at all. Loosing that money I already paid. Hotel was filthy not a convenient place, no parking space. It is not a safe place for us to stay. Never again that I would book a hotel room with orbitzz

By on Jan 29, 2017

1

was a nightmare,

Everyone

1. They ask for $100 cash deposit when you check in, when you need a iron you pay $10cash deposit, you can't not bring food, drink nothink. They are rude , unpolite, and aggressive. I do not recommend at all this hotel is a nightmare.

By , from D on Dec 10, 2016