Las Casitas, A Waldorf Astoria Resort4.5 out of 5.0
Recent guest reviews
Everything about our stay at Las Casitas Village was amazing. Loved having the space - 2 bedrooms, kitchen, living and dining area - so that we could stay in some nights, but was just as easy to get to the main hotel by shuttle. There was so much to do between the different pools, the water park and Palomino Island. The food was delicious, literally did not have a bad meal. Highly recommend this hotel, especially for families.
Slow check-in, but otherwise very nice stay, Great views, nice facilities, generally good staff. Restaurants ok, checking out the local restaurants as well.
Just what i excepted! Awsome resort! Food and drinks was over priced for the Quality that was received.
Wonderful, Superb, Beautiful. The best views in the Caribbean.
My wife and I stayed at the WAR La Casita for a long weekend and we were absolutely amazed by the beauty of the grounds and the amenities this resort had to offer. The views are absolutely post card worthy every way you look. With the casitas sitting high up in the hill you get breath taking ocean and resort views that will make you forget anything other than where you are right now. The Palomino beach is hands down our favorite part of the resort. It's perfect, not over crowded, scalable to anyone's agenda with games, walking paths, land and water activities and food/drink. While we were plenty happy just letting our bodies absorb the heat having come from a subzero climate, we did plan our next trip's agenda and look forward to taking her skies or kayaks out. The weekend we were there they claimed was poor weather but all that translated to us was the water was An amazing blue but not clear, and there were waves when it is usually smooth as glass, oh, they said the water was cold too but it was warmer than any lake we swim in in the summer! The food options are great, they have something for everyone from grab-and-go to casual to dine dining. The only items that we weren't 100% excited about were the morning breakfast buffet at the casita. Food was fine, lots of options but at $25/person it seemed excessive. our room had a window in the bathtub which looked at a shared patio, not ideal. That's really it, we will be back!
Really bad my family is really upset with my hotel
My two sons (16 and 22) and I just got back from a 4 night stay at Las Casitas. The property was very beautiful and all the staff were really nice and welcoming. We had a spacious one bedroom villa overlooking the beautiful golf course. It had a fully equipped kitchen which was great for snacks, beverages and breakfast. The property, including the El Conquistador hotel, is huge and we walked everywhere. We had the chance to use the staff drivers to transport us with golf carts, but we would have to walk down two flights of stairs to the cart anyway, and we had no problem walking. The spa/fitness center for the Las Casitas property was gorgeous and well-equipped. The infinity pool was also gorgeous and we spent a lot of time there. One thing I didn't realize was that the beach was only on the private island--so we had to walk all the way to the opposite side of the property, take the funicular down a cliff and then ride a ferry to the beach. The ferry only operated from 9-5:30, so no late night beach walks! We ate lunch on property, mostly at the outdoor restaurants by the pools, and they were adequate, but expensive. On our last night we had dinner at Chop Steakhouse and it was delicious, but again, pricey. We had a car (free parking) and all our other meals we either cooked in the room or ate off property, which was fine. We also did the Bio Bay tour with an offsite company and that was spectacular. It was really hard to leave--we can't wait to go back!
Las Casitas was a great base to check out the East side of the island. The infinity pool was exactly what made us book and it was exactly what we were looking for. We chose the ocean view 1 bedroom casita and glad we did. Having the extra living room, large bar, open to living room, and the wide balcony with views. We meet new friends, enjoyed scenic views, took the hotel ferry to Palominos, rented a car to go to El Yunque, Loquillo Beach, Playa 7 Seas, and San Juan, took a plane from Ceiba airport to Culebra, and had a very good time. The staff was always friendly and would chat about your day or what to do next. We only ate breakfast on the rresort and it was good. For dinners we visited Estacion, Diyukas, and Passion off resort
We booked Las Casitas as a package on this site. The package include the smallest room the resort has - The Garden Room. It is an average to small room. There were 4 of us, and I felt like we were on top of each other the entire time. I asked to upgrade to a larger room, and pay the difference, but I was told they were full. Las Casitas has 2 pools, and one restaurant. For anything else, you have to call for a shuttle to take you to the sister resort (whose name the site won't let me use), or walk. There is no path between the two resorts, so doing this in the dark is pratically impossible. You have to call a shuttle to take the ferry to Palomino Island, eat at any of the other restaurants, shop, the water park and any other entertainment. Neither Las Casitas or the sister resort has a beach. The beach is on Palomino Island. The process to get to Palomino Island - shuttle to the other resort, elevators down to the lowest level, then a ride down the funicular down to the marina. From that point, you wait for the ferry. We waited about 10 or so minutes. Then the ten minute ride to Palomino Island. The entire process from hotel room to beach took about 40 minutes. The next day we went to Seven Seas Public Beach. It took us about 10 minutes, and we were laying in the sand. Granted, there are no beach chairs or umbrellas, but the beach is heavily shaded, and practically deserted. Palomino Island was pretty crowded, and this was in the spring. Summer crowds would make wait times longer, and Palomino Island more crowded. Having said all of that, the service is impecable. All the staff are gracious and friendly. You will have your own butler who will bring you whatever you need. The restaurants at either resort are mediocre and very expensive. We ended up eating off the resort after the first day. We bought breakfast food, and ate our other meals in Fajardo. I wanted to love Las Casitas, and maybe with a bigger room, I would have. No matter the size of the room, the fact remains that you cannot walk out of your room and stroll on the beach. If quick access to a beach is important to you, then Las Casitas is not the resort for you.
Las Casitas is one part of a huge, multi-building luxury resort complex. It's a completely self-contained world with multiple pools, a beach on a private island (to which you have to take a ferry), many restaurants, and a plethora of hotel-sponsored activities. It's a good place to go if you don't really want to have to put in any effort to find activities. Everything is, literally, at your doorstep. The downside is that you're part of a captive audience. You're in a bubble, and there's really not a trace of local culture within the resort complex. Everything offered by the hotel, but especially the food, is dramatically overpriced for the quality. Really, the food is very mediocre, and you can easily run up an $80 bill for a couple sandwiches, drinks, and a dessert, which shouldn't cost more than $30-$40.Transportation to local sights can run >$100. Basically, if you don't mind paying for an easy, smooth experience in a beautiful setting, and don't mind eating some pretty bland, expensive meals, this is the place for you.
Great hotel, very quiet as private as others have described. Rooms spacious, amenities 5-star. Setting is absolutely beautiful, set on a hillside overlooking the bay. Infiniti pool is one-of-a-kind. Staff courteous, top-notch. Ocean-room views are wonderful, but wind at night was an issue. Restaurants are OK, we chose to eat outside the resort when we could.
Wonderful stay! Would do it over again. Staff are courteous, amenities are great, infiiniti pool is to die for. Would recommend in a heartbeat.
A nice location - on a cliff overlooking the water. Beautiful grounds and nice rooms (we stayed in a Casita). The food was rather underwhelming - not awful but nothing to remember. We like eating nicely and at the prices they charge ($16 for a burger, $25-$40 for dinner entrees) you'd expect a lot more then you get.
The hotel is a good overall value, it has it's own island and water park. Good selection of restaurants.
Luxury and tropical paradise at its finest. My wife and I headed down to Las Casitas for a long weekend of relaxation, and our first trip without our 15 month old daughter. I can't remember the last time I slept so well. The beds were so comfortable, and Las Casitas was so peaceful (El Conquistador's rooms looked nice too, but it's a different setting over there...not quite as luxurious and serene as Las Casitas). Las Casitas was absolutely gorgeous, from the rooms, to the cliffside views, to the infiniti pool...and not to mention terrific service all-around. Most of the reastaurants, bar, and activities were on the larger, El Conquistador side of the resort. We walked everywhere (it's doable if you're on the Las Casitas side nearest to El Conquistador...if you're not you can call for a golf cart to pick you up and take you over any time), and there is a lot of ground to cover. There are so many restaurants, pools, bars, shops, etc at El Conquistador. We ate at a different restaurant every night, but the one thing we did do every night was get ice cream at the ice cream stand across from the casino...it was delicious. The beach, which is on the resort's private island, is gorgeous as well. It's setup like this since the resort is cliffside, so there is no beach access. A fairy boat picks up twice an hour down below (a roller-coast like elevator setup takes you down from the resort to ground level, where shops, restaurants, and the marina are located). It really wasn't a burden, the only thing would be if you're the type that wants to walk out of your room to the beach every day...that's not possible at this resort, although with the view we had and all the luxurious accomodations, this wasn't a problem for us. We also did a spa day. Now I'm no spa expert, I've been to a few, but this is hands-down the best I've been too. Impeccably beautiful facilities, jacuzzi, sauna, etc. Total relaxation at it's finest. One last recommendation would be the night-time kayaking where you go to see the reflective-light organisms in the lagoon (kind of like lighting bugs in the water). Truly amazing experience, just so cool...words can't describe it.
Just returned from a week long vacation at Las Casitas. It was fabulous. The location of the resort is perfect. It's situated on a cliff overlooking the Caribbean Sea and the mountains of El Yunque, about an hour east of San Juan. It's very close to the rain forrest, which we highly recommend visiting- takes about 4 hours to get there, walk the trails, and back. It's also walking distance to the Seven Seas beach, nature preserve, and bioluminescent bay. We did the bio-bay tour through the resort and highly recommend- it's an experience unlike none other. You have to leave around 8:00 at night and it takes about 2 hours. Recommend going during a new moon- the darker the sky the better. The resort has it's own private island with ferries leaving from the marina dock. The island is beautiful and offers plenty of activities, lounge chairs, umbrellas, etc. We spent 3 days just going to the island. There are also a few bars and an outdoor restaurant which is good. The pina coladas are delicious. The resort also has many pools at Las Casitas and El Conquistador. We spent most of our time at the Infinity pool which is exclusive to Las Casitas guest. The lunch restaurant at the Infinity pool is very good. The main pool at El Conquistador has a nice swim up bar but is in shadow during the afternoon. We ate at Stingray Cafe twice- it's situated outdoors on the marina at the resort and offers delicious seafood- it's a little pricey but very good. Also ate Blossoms- a typical hibatchi-style restaurant inside El Conquistador- it was good, but not exceptional, and a bit overpriced. Ate at the Italian brick-oven pizza restaurant which is outdoors at the main pool- very good and decent prices- also open late. We also ate one night in town at Pasions el Fagon. I got the Whole Red Snapper and it was the best fish I've ever eaten. We highly recommend venturing out of the resort to go here- it's about a 5 minute cab ride. For breakfast everyday we were fortunate to have a breakfast package through [...]to eat the buffet breakfast at the resort. There were two options for breakfast restaurants- both very good. The one at Las Casitas- Casitos was more of a continental style, perfectly set outdoors and not crowded. Las Brisas at El Conq. was a full American buffet- very filling and good but a little more crowded. There isn't much to do in terms of night life at the resort- at least when we were there it was pretty quiet. There is a casino and a dance club- but they were pretty empty- perhaps during high season, there's more night-time activity. We did go to Drake's Martini Bar at El Conquistador one night and it was fun.We traveled into Old San Juan one day and had a great time. Only recommend this if you're staying for at least a week, as it takes a while to get there and back. Ate at St. Germain and the Parrot Club. Both fantastic. After booking, we filled out a pre-arrival package from the resort website to send them special requests, such as ocean front room, 3rd level, etc. and were very happy with our room. We had an amazing view of the ocean and the mountains, two terraces, and a very spacious room. The grounds of Las Casitas are gorgeous. It's very easy to navigate over to El Conquistador and the island from Las Casitas to take advantage of all their facilities. Maybe a 10 minute walk from the furthest casista. El Conquistador seemed to be dominated by large company off-site conferences when we were there, which can be a little annoying if you're there for vacation with your family, but it wasn't too bad. There were only families & couples in Las Casitas and El Conq. guests do not have access to the Casistas facilities, so it's kind of the best of both worlds.All in all, we had a great time, and definitely plan to return next winter!
First, we did not get to stay at Las Casitas - they did not have one king bed like we requested, but only 2 doubles. That room also had only one small window with a view of the parking lot. When we asked to switch rooms, they said they did not have any more available and transferred us to El Conquistador Hotel on the same property. However, the two share many of the same things. The biggest disappointment was that the resort charged high prices for everything - from $7 for an hour of tennis raquet rental pp, to $15 for snorkel gear. On top of that, when we checked out, they added on another $23/day resort fee - even though there were no included amenities! The restaurants were mediocre at best and very overpriced. The nicest things were - the natural beauty of the resort - it blends nicely into the land; the closeness to natural excursions like the islands culebra and vieques, el yunque, and bioluminescent bays; and the private island that the beach is on (8min water ferry from the resort), the people are very friendly, and the pools are nice (Las Casitas has a personal butler for every room too). Bottom line - this is a lovely, peaceful resort but we just felt like they were trying to squeeze as much money out of us as possible, and we didn't see the value.
Beautiful location. They kill you on the prices to eat though. It's a shame because they could really have something special. Cab rides just to local spots are 15bucks each way. They need to realize you can vacation in the Caribbean for much less at other islands. Until they realize this it will never be packed there....unfortunate because it really is a nice spot.
Beautiful grounds as you drive into Las Casitas Villa, with even more spectacular view from our private balcony overlooking the pool and ocean front. Make sure you visit Palomino Island (private island owned by resort) where you have crystal clear water and lounge chairs waiting onthe white sand beaches. Ferry trip to the island takes abount 8 mins. There are numberous pools,resturants, shopping, resort spa, casino and game room for the kids. There is also a water park. This trip we travel as a couple- next trip we will be bringing the kids..