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Holiday Inn Express San Juan Condado

3.0 out of 5.0

Recent guest reviews

I enjoyed my stay here. The hotel is small so the eating area and elevator was pretty tight. The staff was friendly and the room was kept clean.

Great staff very helpful and friendly, but the rooms are a bit small.

You can't beat the location. The staff are very attentive and friendly. Wifi works well. Concierge is helpful with tours and information about the sites. Beach across the street; Ashford St. has all the restaurants and shops in Condado. Never felt unsafe. Cabs are outside hotel and you can pre-negotiate rates . Only issue which to me is minor since we're out most of the day is the size of the room...it's pretty small but efficient. The AC is pretty loud. Other than that, we had a great experience. Breakfast is free.

Didn't like that there's no free parking. You would be lucky to find street parking. Breakfast is ok.

Me gustó el hotel, es un ambiente familiar, buena limpieza, personal agradables y un espectacular desayuno. Lo único que no cuadra es el área de estacionamiento ya que el acensor tiene olores desagradables y no hay vigilancia y poca limpieza.

To get to the beach, you just cross the street. Many restaurants nearby.. We liked Sesame, must try. And Waffle cafe. Casino is in a short walk. Serafima, Italian restaurant is exquisite! When we arrived, was past midnight, got a room that we were not happy about, next morning were moved to a much better room. Hotel stuff is very hard working and nice. Good breakfast!

Is close to a lot of restaurants and the beach. Affordable, nice staff too.

Overall hotel stay was good. Recommend that breakfast hours on weekends shall be extended until 10:30am

Me encanto todo muy limpio y muy buen servicio lo recomiendo a mí amistades y me Quedaría nuevamente ay

The water was almost hot enough, there was almost enough shampoo, the internet was slow but connected, and they served enough food in the morning to pretend it was breakfast. The bed was fine. I figure they delivered about what we paid for.

I had a great stay breakfast was great every morning I stood there. The coffee was very good. The pool was cloudy but overall I would book again.

Every time I stay here, I always get excellent service and the staff are always very helpful and friendly.

The hotel is very clean and lives to up to Holiday Inn Standards. The staff is very friendly and the room are clean and comfortable. It has also has a nice small pool & Jacuzzi. The hotel also provides continental breakfast. Its within 4 min walking distance to the beach & also stones throw away from all the restaurants and shops.

Very nice experience with my family good breakfast in the morning provided by the hotel crew nice friendly staff. Will recommend this hotel to anyone Loved it

Amazing!!! I just loved it. The service was excellent and the staff really friendly

Very good recomend the hotel 100%, good location. And the free breafest exeptional.

The air conditioning was Too noisy. There is not carpet, the floor was too cold. For one night is ok.

The sliding bathroom door locks you in there with no way out. It room smelled like mold and cigarettes.

King size room was alot smaller than I thought but very nice and clean. staff was very nice and helpful, especially the lady at the tours and excursions desk!

This is a great budget hote if you want to spend a couple of days in Condado area. It is close to restaurants and Ventana al Mar. Staff experience was good and room was clean and neat. Would recommend this hotel.

Room options

Room, Non Smoking (Leisure)

King 1 | Sleeps 2

Room, Accessible (Roll-In Shower)

King 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 1

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Holiday Inn Express San Juan Condado

Everyone (18) Couples (11) Business (3) Family (5) Friends (7) Other (1)
4
Everyone

I enjoyed my stay here. The hotel is small so the eating area and elevator was pretty tight. The staff was friendly and the room was kept clean.

By , from Florida on Aug 23, 2017

4
Everyone

Great staff very helpful and friendly, but the rooms are a bit small.

By on Jul 6, 2017

4

perfect central location in condado.

Everyone

You can't beat the location. The staff are very attentive and friendly. Wifi works well. Concierge is helpful with tours and information about the sites. Beach across the street; Ashford St. has all the restaurants and shops in Condado. Never felt unsafe. Cabs are outside hotel and you can pre-negotiate rates . Only issue which to me is minor since we're out most of the day is the size of the room...it's pretty small but efficient. The AC is pretty loud. Other than that, we had a great experience. Breakfast is free.

By , from AL on Jun 2, 2017

3

quite ok

Everyone

Didn't like that there's no free parking. You would be lucky to find street parking. Breakfast is ok.

By on Jun 1, 2017

5

great location!

Everyone

To get to the beach, you just cross the street. Many restaurants nearby.. We liked Sesame, must try. And Waffle cafe. Casino is in a short walk. Serafima, Italian restaurant is exquisite! When we arrived, was past midnight, got a room that we were not happy about, next morning were moved to a much better room. Hotel stuff is very hard working and nice. Good breakfast!

By , from P on Apr 30, 2017

4
Everyone

Is close to a lot of restaurants and the beach. Affordable, nice staff too.

By on Apr 24, 2017

3

good hotel in condado

Everyone

Overall hotel stay was good. Recommend that breakfast hours on weekends shall be extended until 10:30am

By , from Aguadilla, PR on Mar 14, 2017

3
Everyone

The water was almost hot enough, there was almost enough shampoo, the internet was slow but connected, and they served enough food in the morning to pretend it was breakfast. The bed was fine. I figure they delivered about what we paid for.

By on Dec 30, 2016

4

nice hotel next to beach restaurants

Everyone

I had a great stay breakfast was great every morning I stood there. The coffee was very good. The pool was cloudy but overall I would book again.

By on Aug 31, 2016

5

my favourite place to stay when i go to condado

Everyone

Every time I stay here, I always get excellent service and the staff are always very helpful and friendly.

By , from Los Angeles, CA on Aug 27, 2016