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Hampton Inn & Suites San Juan, Puerto Rico

3.0 out of 5.0

Recent guest reviews

I liked the staff members they were smiling, nice, easy to interact with, and down right helpful.

I can see why this hotel is popular. Great location and reasonably priced. The free breakfast and complementary happy hour are nice amenities. The poolside bar and Grill staff is horrible. They were very slow and not attentive at all. The grill cook had sanitary gloves on however kept going into this pocket to remove his cell phone. Not good! The entire place could use a remodel however I'm sure the prices would increase.

Relaxing love the hotel breakfast was great and snacks too. Enjoyed entertainment pool and bar!

My family and I arrived in San Juan Puerto Rico around 11AM. We had 6 pieces of luggage that were to say the least cumbersome. The staff at the rental car agency suggested to call the hotel to see if we could drop off our luggage. When we called, not only did they say yes, but they said we could use the pool, have snacks, beverages, and relax. Our room keys were given to us by 2-3pm. The room was very clean and spacious. They offer complimentary continental breakfast and snacks for your daytime excursions , a Dasani water bottle, an apple, a granola bar, and a mini loaf. Upon your return from your day trips, they have free cocktails/ soft drinks and snacks that the whole family can enjoy. The coffee, tea ,and hot cocoa station is available 24 hrs. The staff is also more than happy to help guide you with activities and make reservations . It's not a 5 star hotel that is dripping in luxury, but the staff makes up for it.

Spent two days in San Juan (Hampton Inn), great place to stay. It's close to the beach, restaurants and airport.

The staff and hotel are excellent,I give a 10 or A

The room was very clean and comfortable. The happy hour pool was very nice surprise. The breakfast was very good , nice variety .

Close to the Local beach and the Airport. I would stay for pleasure sometime in the future.

trip was to stay one night and we were going on a cruise the next day. the stay was good

This is a great place for a pre-cruise stay. The breakfast was very good and the poolside grill had great food for an incredibly expensive price.

The hotel was great. Clean room and comfy bed. I had the view of the runway which i enjoyed watching the planes landed at night. The hotel breakfast was good along with the cocktail hour. I will definitely stay there again.

Needed a quick reasonably priced getaway on short notice. Good value hotel, if you're going to spend a good amount of time sightseeing or out and about, this hotel is a perfect place to stay. Breakfast is a little limited and it could've had a bit of local flare but it served its purpose. Staff was courteous and friendly-I would recommend this hotel.

The staff let us get our room way ahead of the scheduled check in hour (about six hours early) and then we went straight to the pool. Very relaxing experience. The only (very minor) issue is that the airport is very close, and you can hear the loud coming and going of the airplanes but that is just in the pool area, the inside of the hotel is soundproof. I totally recommend this trip.

This hotel is good for a short stay. Did not get a resort feel.

I extended a work trip and have my girlfriend meet me for a long weekend. We enjoyed our stay very much - very friendly staff, and great amenities. The free happy hour is great touch, and very fun! Walking distance of great restaurant locations and fun nightlife!

Great service friendly employees if you are looking for a hotel with great hot breakfast super clean kid friendly this is the best place to go everything close by the mall is 15 minutes away. GREAT PLACE ENJOYED EVERY MOMENT.

Overall was ok - not happy with the fact of paying parking $10.00 when you are already paying a hotel room - parking should be included, should be no cost for it. Parking availability very limited - parking needs more light too dark.

We stay here every year when visiting Puerto Rico. It’s right on the Isla Verde, close to the airport, close to shops and places to eat, close to the beach. The staff is very friendly and helpful. Rooms are clean. It’s kind of pricey for a Hampton Inn, but I guess it’s due to location, location, location.

We ladies had a great experience at the Hampton Inn. Loved the real complimentary breakfast every morning, and the happy hour at the bar. Free massages at the pool KUDOS! Comfy & clean room & the staff was very accommodating. Overall, best experience is PR thus far can't wait to visit the Hampton soon :)

excellent stay . Breakfast with fruit and juices + yogurt. recently remodeled.

6530 Isla Verde Avenue Carolina

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Double Beds, Accessible, Bathtub

Full 2 | Sleeps 5

Guest reviews for Hampton Inn & Suites San Juan

Everyone (7) Business (10) Couples (67) Family (62) Friends (21) Other (8)
5

birthday island trip

Everyone

I liked the staff members they were smiling, nice, easy to interact with, and down right helpful.

By , from Los Angeles on Apr 17, 2017

3

nice but...

Everyone

I can see why this hotel is popular. Great location and reasonably priced. The free breakfast and complementary happy hour are nice amenities. The poolside bar and Grill staff is horrible. They were very slow and not attentive at all. The grill cook had sanitary gloves on however kept going into this pocket to remove his cell phone. Not good! The entire place could use a remodel however I'm sure the prices would increase.

By on Dec 31, 2016

5

nice hotel love it will go back

Everyone

Relaxing love the hotel breakfast was great and snacks too. Enjoyed entertainment pool and bar!

By , from kissimmee on Jul 24, 2016

4

friendly staff

Everyone

My family and I arrived in San Juan Puerto Rico around 11AM. We had 6 pieces of luggage that were to say the least cumbersome. The staff at the rental car agency suggested to call the hotel to see if we could drop off our luggage. When we called, not only did they say yes, but they said we could use the pool, have snacks, beverages, and relax. Our room keys were given to us by 2-3pm. The room was very clean and spacious. They offer complimentary continental breakfast and snacks for your daytime excursions , a Dasani water bottle, an apple, a granola bar, and a mini loaf. Upon your return from your day trips, they have free cocktails/ soft drinks and snacks that the whole family can enjoy. The coffee, tea ,and hot cocoa station is available 24 hrs. The staff is also more than happy to help guide you with activities and make reservations . It's not a 5 star hotel that is dripping in luxury, but the staff makes up for it.

By , from Los Angeles, CA on Jul 20, 2016

5

great place to stay

Everyone

Spent two days in San Juan (Hampton Inn), great place to stay. It's close to the beach, restaurants and airport.

By , from Pennsylvania on Jul 20, 2016

5

excellent hotel

Everyone

The staff and hotel are excellent,I give a 10 or A

By , from boston mass on Apr 20, 2016

5

walking distance to beach

Everyone

The room was very clean and comfortable. The happy hour pool was very nice surprise. The breakfast was very good , nice variety .

By on Mar 5, 2016

5

great business stay

BusinessTravelers

Close to the Local beach and the Airport. I would stay for pleasure sometime in the future.

By on Dec 8, 2015

4

vacation

Couples

trip was to stay one night and we were going on a cruise the next day. the stay was good

By on Nov 24, 2015

5

pre cruise stay

GetawayWithFriends

This is a great place for a pre-cruise stay. The breakfast was very good and the poolside grill had great food for an incredibly expensive price.

By on Nov 3, 2015