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Comfort Inn San Juan

2.0 out of 5.0

Recent guest reviews

A nice hotel to get some rest close to a lot of places, lot of restaurants. Walking distance to beach. The room is a little old but nice.thr pool is cool.

All Staff, especially Carola, were very helpful. Breakfast was very good.

La habitación estaba limpia. El desayuno incluía alimentos variados. Buen precio.

The hotel isn't anything great, but the location is convenient, there is free street parking (the meters do not work), and they have free breakfast.

Very good to stay and great price and a few steps to condado

The Shower needs to have a door to avoid any water disaster.

The hotel stay was short and sweet we will do it again. The breakfast was adequate, the place was clean and comfortable. The staff was accomodating.

The Comfort In was right in the center of everything. 5 to 10 minute walk to shops, restaurants, bars and the beach. The front desk staff were very helpful and welcoming. The hotel is undergoing some renovations so there was a bit of noise in the mornings but the room was fine and it was already renovated. My only negative would be the room cleaning. There would always be strands of hair left all over the room, bathroom, sink, shower, etc... Other than stray hairs, this hotel is worth the price for the perfect location.

Small old room of motel style. Spotted more than 5 insects in the room.The only plus of this hotel is its convenient location being in Condado area. Not worth the money.

Excellet staff !! Room clean! Breakfast excellent! All excellent for price!

Room was clean not dated with reasonable amenities. One block to the beach which you could sun on but not really swim. Walking distance to several restaurants. Nice breakfast was included. Not luxury but clean and comfortable.

This hotel has a good location. It is within walking distance to the beach and restaurants in the Condado area. The morning breakfast is good and the staff was pleasant. It is not an upscale beachfront hotel but a good value hotel for budget minded travelers.

This hotel deserves more credit than it has. Nora the front desk woman is so helpful and nice and the hotel location couldn't be better.

I always stay here when I come to San Juan because the breakfasts are decent and it's a block away from the beach. The pool is pretty nice also. The location is great and the neighborhood is safe. It's near ritzy Ashford Ave where all the expensive stores are. The staff is friendly and very helpful. My only gripe was one day I decided to sleep in late until around noon. The cleaning staff came to the room at ten and started to knock on the door and attempted to open the door with the key. I shouted that I was still sleeping and to come back later. When I left the hotel in the afternoon and came back at night the room was never cleaned. Sleeping late is part of being on vacation, although I am aware the cleaning staff has their rounds to do. I was not happy that our room was never cleaned that day. Also, there weren't many outlets in the room and our door was missing a lock.

Stayed one night. Staff was friendly. Allowed early check in 1pm. Located about 1 block from the beach. Free wifi and breakfast.

We spent the first 2 days of our 8-day PR here, wanting a place to crash after a late-night flight. This hotel was great for that. Pros: - location directly overlooked the lagoon and 1 block to the park by the beach; the same park has public bus service to Old San Juan; lots of restaurants/shops nearby. - staff were consistently friendly and helpful (our lock had a problem that a staff member stayed late to fix) - breakfast had waffles, hot eggs and sausage, and other typical fare. Cons: - The place wasn't in perfect shape -- plaster had fallen down from water damage -- but was serviceable. - Pool was cold.

Stuff was friendly. Our room was very large, two beds, nice TV, remonte control AC. No complains. We would definitely stay again. Breakfast was very good (we staid 4 days and did not get tired / good fresh food). Pool is not realy for kids! from 5' to 8', but clean, i was happy with it (hey there is beachup to 5 minutes away if you walk slow with kids). And that is place to stay / pool is for morning or evening few minutes fun, right? If you drive there is 15$ extra charge for day for parking / just add it to your room price (for yourself). So over all, my 2 years old son, my wife and I have no complains. Nice clean place to stay. For "normal" people as we are - it was definitely good deal... Hey there is many hotels next door for 200, 400 and up for night, if you have the money - :-). We did not experienced any noisy people, someone closed the door here and there and few peple walked by our door before we went to bed, but othervise nice and easy, slept all night, no drunken people ir anything like that. GOOD LUCK

The hotel is located just a block from the beach and a lively street full of places to eat and walk around. The neighborhood is safe and parking is available. Breakfast was really good and staff supportive.

Service is bad. But it served its purpose. I used to live in Puerto Rico for a year, and wanted to go back to introduce my friend to the culture, and to also see my old roommates. Found the cheapest hotel in Condado the same day I arrived. Not too upset about it because I didn't plan ahead so it's partly my fault. If you rent a car, be aware that the parking lot in this hotel is a nightmare. nice room. the free breakfast was surprisingly decent with a wide selection of stuff. i was expecting toast and cereal, but they had a lot of food. 5 minute walk from the beach which was nice. and you're 15 minutes away from old san juan by car. service is terrible, but if you're going to be driving around and seeing other things in puerto rico, it won't matter. if you plan to the do the whole boring and ignorant "never leave the resort area" routine, then find a better hotel.

I DID THE RESERVATION WITH ALMOST 2 WEEKS IN ADVANCED FOR A NON-SMOKING ROOM AND WHEN I GOT THERE THERE WASN'T ANY AVAILABLE, WE HAD TO STAY IN A ROOM WITH AN AWFUL CIGARET SMELL. I SPEND MY WHOLE VACATION WITH ALLERGIES AND DID NOT ENJOY MY STAY.

Calle Clemenceau 6 San Juan

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour front desk

Located in Condado, Comfort Inn San Juan is within a few miles (5 km) of popular sights such as Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum. This 56-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's in central San Juan and also close to San Juan Cathedral and La Fortaleza - Palacio de Santa Catalina.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 56 air-conditioned rooms provide coffee makers, ironing boards, and desks. Guests can expect to find free WiFi and cable TV. Rooms also include hair dryers.


Property features

Guests of Comfort Inn San Juan enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Self parking is offered for USD 15.00 per night. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Comfort Inn San Juan

Everyone (4) Business (7) Couples (16) Family (4) Friends (10) Other (5)
4

nice location

Everyone

A nice hotel to get some rest close to a lot of places, lot of restaurants. Walking distance to beach. The room is a little old but nice.thr pool is cool.

By on Jun 2, 2017

4

great location

Everyone

All Staff, especially Carola, were very helpful. Breakfast was very good.

By on Dec 8, 2016

3

not bad

Couples

The hotel isn't anything great, but the location is convenient, there is free street parking (the meters do not work), and they have free breakfast.

By , from Washington, DC on Sep 7, 2016

4

good

Everyone

Very good to stay and great price and a few steps to condado

By on Jul 18, 2016

3

nice location, convenient to my meeting.

Everyone

The Shower needs to have a door to avoid any water disaster.

By on Mar 7, 2016

4

overnight for a function

Couples

The hotel stay was short and sweet we will do it again. The breakfast was adequate, the place was clean and comfortable. The staff was accomodating.

By on Dec 21, 2015

4

perfect location, right in the middle of everything.

Couples

The Comfort In was right in the center of everything. 5 to 10 minute walk to shops, restaurants, bars and the beach. The front desk staff were very helpful and welcoming. The hotel is undergoing some renovations so there was a bit of noise in the mornings but the room was fine and it was already renovated. My only negative would be the room cleaning. There would always be strands of hair left all over the room, bathroom, sink, shower, etc... Other than stray hairs, this hotel is worth the price for the perfect location.

By on Dec 17, 2015

2

terrible stay

GetawayWithFriends

Small old room of motel style. Spotted more than 5 insects in the room.The only plus of this hotel is its convenient location being in Condado area. Not worth the money.

By on Jan 15, 2015

5

staff

Couples

Excellet staff !! Room clean! Breakfast excellent! All excellent for price!

By on Sep 3, 2014

4

comfort

GetawayWithFriends

Room was clean not dated with reasonable amenities. One block to the beach which you could sun on but not really swim. Walking distance to several restaurants. Nice breakfast was included. Not luxury but clean and comfortable.

By on May 2, 2014