CIQALA Luxury Suites4.0 out of 5.0
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Recent guest reviews
Tuvimos un par de problemas , pero en general estaba bastante , la habitación algo pequeña y se mete el sonido de afuera
Every detail was thought out. Clean, organized, excellent rooms, plus great hot water and water pressure, and fast wifi! 24 hour c-store next door for special needs and taxi cabs on the spot in 5-10 min. The front desk will translate when needed with taxi's and get the price before you go anywhere. Central to the beach and old town. All around great hotel!
The rooms are very spacious, very modern but lacked some cleanliness and attention to detail! The light and fan over the range was full of dust!! The Windows were all dirty! We had a problem with the jacuzzi and we alerted them several times and It was never fixed! It's a nice place maybe just needs better management to stay on top of housekeeping and maintenance!
Overall good experience. Very nice place, location, and amenities.
The staff at the hotel are awesome.Helpful and friendly.The room itself was clean and comforatable, had more than enough towels and supplies.Mini bar items ( water, soda etc ) were reasonably priced.The breakfast was great, they offered a full cooked breakfast with many choices. The only problem I had was my room was next tothe elevator and it was noisy, however bearable.Wi Fi was awesome and I had no issues. Free ride to and from beach and free chair and umbrella once there was perfect.I would deffinately stay there again.
Was a good little hotel. It has a good location and good views of the city from the rooftop bar/pool/dinning. Staff was wonderful and went above the expected to answer questions and help out. The only complaints are the air conditioning was finicky in our room. And the dinner was expensive with small portionsize. I would gladly stay again and just dine elsewhere for dinner.
Room was very comfortable, valet parking, pool area on roof really pretty but pool is extremely small. Complimentary breakfast is made to order and delish, staff really friendly try to make sure you are comfortable and have everything you need and info about area. Small TV though in room
My experience was very good. The staff was polite and very helpful. The hotel is in a great location, minute away from shopping and airport.
Was one room (therefore not a suite) and not luxurious - cramped room with concrete walls, one big bed and small sofa bed - at $200 a night it was overpriced. The roof bar was nice but the pool is about 25 square feet (photos on website fake you out). And my 8 yr old got a nasty allergic reaction in the room (went away after we left) to something, maybe laundry soap? The staff was nice and tried hard. The neighbourhood is super dodgy... we chose to take a cab 600m to Olive Garden rather than risk a walk in the dark. Oh well.
The hotel was nice but quite noisy. Our room was located directly below the dining area and you could hear EVERY chair move as if someone was sitting at our dining room table sliding their chair out. It was awful! In addition, our hallway was very noisy all night! It seemed like the cleaning people mopped the floors all night, which isn't a problem, but it is when the sink thats used to refill the buckets is located right outside your door and they're using a cup to pour water into the bucket for several minutes at a time. It was awful!
We decided to go to Puerto Rico very last min and we choose this hotel because it had free parking and breakfast. Upon driving up to the hotel the area around doesn't look like much and your not across from the beach but you can walk to eat and go to the movies. Our hotel room was on the 8th floor and had a pull out sofa bed, a kitchen and a jetted tub which my son loved. The only horrible thing that happened was that we woke up one morning to a leaky ceiling and my shoes and dirty clothing were wet. We let the hotel staff know and when came back from the beach they switch us to the most amazing room. We were placed in a 3 bedroom apartment which was amazing to see because now my family and I are planning to book this suite next year. We were extremely happy with the upgrade especially because it came with a washing machine so we were able to wash and dry the wet clothing from the leaky ceiling. The beds are comfortable, breakfast is amazing, the rooftop pool is a bit small but the view is amazing, we were extremely happy that there was no carpet so the floors we were and the rooms smelled great. I just hope that this hotel stays the same and continues to provide excellent service and free breakfast and parking. Loved Puerto Rico the hotel and our quick birthday getaway was worth it.
Nice boutique hotel that is very unique. I enjoyed my stay here.
I would stay there again. Hot fresh breakfast. The best at any hotel
This hotel is nothing but awesome. The rooms are exquisite. All the staff are just so friendly an treat you more like a friend than a guest. There is great food an perks during the week that are seldom ever found. Always has fresh lemon water at the front desk. I don't speak Spanish an they never made me feel uncomfortable not being able to speak the language. If I ever go back I would stay here again.
Great hotel, awesome room , fantastic free breakfast. Roof top is very nice and they offer a lot for the guest to eat and drink .
Great hotel, great service, complimentary breakfast, drinks, and appetizers. The view was amazing everything was just amazing would definitely recommend to anyone !!!
Enjoyed the views and close proximity to most restaurants and places
Lots of space with 2 separate areas- bedroom, living room & kitchen. Close to everything (with a car).
Love this place would def recommend. Great location, roof top is bomb. Staff is great and helpful
My husband and I have a very good experience four years ago and know the same amazing experience Ciqala have an excellent staff including his owner.Osvaldo thank you for all the details .Thanks to all the amazing Ciqala staff.
Located in Miramar within a short walk of Puerto Rico Convention Center, CIQALA Luxury Suites is within a few miles (5 km) of other popular sights such as San Juan Cathedral. This 34-room, 4-star condo property has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. In the historical district, it's also near La Fortaleza - Palacio de Santa Catalina and San Juan Gate.
Free full breakfast is served each morning from 7 AM to 10 AM. Explore the condo and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
CIQALA Luxury Suites's 34 individually decorated condos provide microwaves, minibars, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are other standard amenities.
At CIQALA Luxury Suites, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. You can take advantage of free parking, along with a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and free use of bicycles.