Not what I expected., will not book at this place ever again.
Hotel Ojo de Agua was okay, I didn’t like that there was empty beer cans by the pool area. Some of the bed sheets were dirty and one of the ladies got mad because we asked for some towels. Then we got some towels that were ripped and with holes. Only one small garbage. But other than that the view was very beautiful right on the beach.
This place does not look at all like it does in the pictures. It’s literally falling apart, motel 6 is better than this place. The only perk is that it’s footsteps from the beach. But nope! I left a day after my check in because my room smelled so bad, my ceiling was all levels of cracked, and somehow there was a lizard in my room. It was horrible!
Nos encantó el hotel , el club de playa y el pueblo
Close to the beach, locarion
Amazing location! you can see the sunrise from your room and you are right on the beach!
Excellent all around for the price.
Location
It's not a 5 star, but it's nice enough for the price.
A nice quiet hotel that is a short walk to any you will need. I would stay there again.
Horrible not clean not safe dirty
Not the cleanest place, staff very unfriendly, it was like we were a bother to them, beach furniture broken and not reserved for guests only for paying customers, horrible experience. Better places around with cleaner rooms and friendlier staff.
The property was right on the beach. Amazing location.
I felt safe and secure. The pool was super clean. I only wish the rooms included a coffee pot.
I like this hotel.
Place is not maintained TVs don’t work no hot water
Hotel Ojo de Agua places you next to Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. This 3-star hotel has 35 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Start each morning with continental breakfast, available for a fee from 8:00 AM to 11:30 AM. The onsite restaurant is perfect for a quick bite to eat.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, safes, and desks are other standard amenities.
Guests of Hotel Ojo de Agua enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Other amenities at this beach hotel include a garden, a picnic area, and a reception hall.
Not what I expected., will not book at this place ever again.
Hotel Ojo de Agua was okay, I didn’t like that there was empty beer cans by the pool area. Some of the bed sheets were dirty and one of the ladies got mad because we asked for some towels. Then we got some towels that were ripped and with holes. Only one small garbage. But other than that the view was very beautiful right on the beach.
Hello Mr. Reynaldo Gonzalez,We are glad to read about his experience with us, his comments always help to improve our services, thank you for staying at Hotel Ojo de Agua.Excellent week.
This place does not look at all like it does in the pictures. It’s literally falling apart, motel 6 is better than this place. The only perk is that it’s footsteps from the beach. But nope! I left a day after my check in because my room smelled so bad, my ceiling was all levels of cracked, and somehow there was a lizard in my room. It was horrible!
Greetings from Hotel Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed that your experience with us was not the best. We want to let you know that we always give you the best service.Happy week.
Nos encantó el hotel , el club de playa y el pueblo
Mr. Jorge, we are glad to hear about your experience with us, your comments make us improve our services, thanks for staying with us at Hotel Ojo de Agua.Lovely week.
Close to the beach, locarion
Regards from Hotel Ojo de AguaThank you for your comments, this makes us improve our services, and we feel disappointed to hear that your experience with us, wasn’t the best. We want to let you know that we always give you the best service. Happy week.
Hello, Mrs. Kelly ,We are glad to read about your experience with us. Your comments make us improve our services, thanks for staying at Hotel Ojo de Agua.
Hello, Mrs. Dalia,We are glad to read about your experience with us. Your comments make us improve our services, thanks for staying at Hotel Ojo de Agua.
Hello, Mr. Varton,We are glad to read about your experience with us. Your comments make us improve our services; thanks for staying at Hotel Ojo de Agua.
Amazing location! you can see the sunrise from your room and you are right on the beach!
Mr. Catherine greetings from Puerto Morelos,We appreciate your comments, they help us improve our services, we are very happy to read about your excellent experience with us, thank you for staying at Hotel Ojo de Agua.Very good day.
Excellent all around for the price.
Mr. Jose regards from Puerto MorelosWe appreciate your comments, this makes us improve our services. We are very happy and glad to read about your amazing experience with us, thanks for staying at Hotel Ojo de Agua
Greetings from Hotel Ojo de AguaThank you for your comments, this makes us improve our services and we are disappointed to know that your experience with us was not the best. We want to let you know that we always give you the best service.Happy week.