Hotel Imperial2.0 out of 5.0
This hotel is most popular for:
Recent guest reviews
Stay here one night. Hotel staff was excellent, reception young lady very nice, professional and helpful. Left the next morning and forgot a new North face jacket in the room. Winter in Puebla so it is very cold. Called to return for my jacket and was told the cleaning staff said there'd was no jacket! It was a cheap hotel that cost me an expensive jacket! Do not recommend staying in a hotel where you cannot trust the room cleaning staff. You get what you pay for.
It was a nice hotel within walking distance to el centro
hotel mwas pretty good for the price and the location to (portales ) was super easy to Dine.
need a parking, the breakfast is only a cofee, the fourniture is old
Service was excellent, and we can't ask more for the price. The hotel would need to invest on some features to improve the service. THe best was the staff.