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El Sueño Hotel & Spa

Star Rating
4 out of 5



4.4 / 5Excellent
179 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Puebla Cathedral
    4 min walk
  • Popular Location
    Los Sapos Bazaar
    6 min walk
  • Popular Location
    Zocalo Square
    6 min walk
  • Airport
    Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    40 min drive

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Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area


    Located in Puebla's Puebla Historic Center neighborhood, El Sueño Hotel & Spa is in the city center. Puebla Cathedral and Zocalo Square are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Puebla Cathedral - 4 min walk
    • Popular Location
      Los Sapos Bazaar - 6 min walk
    • Popular Location
      Zocalo Square - 6 min walk
    • Popular Location
      Santo Domingo Church - 9 min walk
    • Popular Location
      Candy Street - 10 min walk

    Getting around

    • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 40 min drive


    • La Tentacion – Restaurant with a bar offering international cuisine. Serves dinner and light fare daily.
    • Salon Frenesi – Restaurant offering international cuisine. Serves breakfast, brunch, and lunch daily.

    About this property

    El Sueño Hotel & Spa

    This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a bar/lounge, a rooftop terrace, and massage/treatment rooms. All 20 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find room service and free newspapers.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Free valet parking
    • 24-hour drop-off airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Free full breakfast available daily 7:30 AM–noon
    • 2 restaurants
    • 1 bar
    • Room service available

    Things to do

    • Full-service spa
    • Indoor pool

    Family friendly

    • Dry cleaning service
    • Indoor pool
    • Laundry facilities


    • Free newspapers in lobby
    • Library
    • No elevators

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room


    • Rooftop terrace


    • 2 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Massage - hot stone
    • Massage - sports
    • Massage - Swedish
    • Massage - Thai
    • Massage/treatment rooms
    • Outdoor treatment areas
    • Reflexology
    • Sauna
    • Spa open daily
    • Spa tub
    • Steam room


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Smoke-free property

    Room amenities


    • Blackout drapes/curtains


    • Free toiletries
    • Hair dryer


    • Cable/satellite channels
    • LCD TV

    Food and drink

    • Minibar


    • Access via exterior corridors
    • Desk
    • Free newspapers
    • Individually decorated
    • Individually furnished
    • Iron/ironing board (on request)
    • Phone
    • Safe

    Nearby things to do

    Where to eat



    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The spa is amazing. Our room (Nahui) was a little dark, with high ceiling, clean snd comfortable with nice bathroom. Staff was pleasant and attentive. Restaurant is ok (we had only breakfast there). Location is perfect.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness

    What an amazing hotel is “El Sueño”! Positive atmosphere, staff ready to help, beautiful rooms, great views from the terrace, top notch quality of breakfast that was included with room, amazing variety of food and drinks on the menu, and great location in historic downtown. Excellent place, I will definitely come back.

    Stayed 1 night in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Everything was great in the place, and very helpful personnel. The location was also great, very close to city square (center) and with many options for food/drinks. Will definitely return.

    Stayed 1 night in Apr 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I'll be back!

    El Sueno es magnifico - areas comunes y recamaras muy bonitos y acogedoras, ubicacion perfecta, y los servicios del spa fueron convenientes y ayudadores despues de los dias largos caminando. Me gusto muchisimo sus servicios y decoraciones, y ellos van mas alla para asegurar que toda necesidad se cumpla. Voy a volver el mayo dos veces y me quedare en el sueno para los visitas mas. Excelente lugar!

    Stayed 3 nights in Mar 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Truly a dream - gorgeous, comfortable, quiet

    El sueno is truly a dream - full of beautiful plants, skylights, fountains, and cool breezes, it is a calming, quiet oasis nestled inside a busy part of town (the center). Great location, service, rooms, food options - everything is gorgeous and delicious. The massage packages are delightful too - I did reflexology (foot massage and nerve work), hot stones, and head massage. They also have a jacuzzi, pool, heated wigwam, and everything else you need to be at peace after a day of walking around this booming area and seeing the sights. Highly recommended!

    Stayed 1 night in Mar 2019

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