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La Quinta Inn & Suites Orem University Parkway

2.5 out of 5.0

Recent guest reviews

It's close to the freeway but not noisy. Room was vdergmldern, rlomy, and clean.

During 2 nights of my 5 night stay, I was rudely awoken by other clients. They arrived to the room next to mine in the middle of the night and proceeded to have a party. More people kept coming. Fortunately the staff was able to end the party on the second night. On the first night the party continued for 2 hours. The maid did not clean very well. She made the beds and emptied the garbage and brought new towels. She never vacuumed nor cleaned the bath room. I don`t think I will stay there again.

Would stay again. Quiet, and loved to hear dogs barking in rooms as I was liked the hallway

The location of the hotel is great. The hotel itself is very nice. But there is a massive renovation underway. This caused one of the elevators to be out of commission-problems parking near the working elevator etc. It is what it is as the positive is that the renovations will enhance the beauty of the facilities.

Phones and electrical problems. Noise in hallways from other guests. One night there were workers pounding in the middle of the night. Kept me up and had to call front desk twice. Breakfast is somewhat scanty and low in protein. Seems to be a high rat for minimal type of place. Feels rather transient. There was only one guest laundry with one machine....odd for all the people who stay here.

We first got to the hotel and we wanted to change the type of room we had, but because we booked on orbitz they couldn't change it for us. Something I learned. One day our room didn't get cleaned. But other then that it was okay. Breakfast wasn't that great.

The bathroom had an odor, but the room was big, the bed comfortable, and the breakfast was fine. Our room did not get cleaned our first night, and when I called for some clean washcloths, the guy at the desk said he would bring some up. An hour and a half later, I called again, and he had gone home at 10:30 and didn't tell the girl coming on shift. She was very apologetic and brought them right up. The fridge was a life saver for us, although the ice machine didn't work on our floor.

Hotel looks nice from the outside but once in the room, the room seems small and old. Needs some remodeling

Good room. Very nice and clean. The pool and hotub were great. We were staying near relatives for Thanksgiving and it was a lot of fun.

The room was adequate, but lacked a refrigerator. Service quite friendly. The price was right for a one night stopover. I'd go back. There was an excellent workout room with places for several guests. A little difficult to find as there was no obvious entry off the main street, but this would not deter even a timid traveler. Very basic breakfast included.

Looks nice on the outside- old and dirty on the inside. Pool and spa very nice.. It was quiet but we would not stay there again.

The hotel was very clean, and the beds were very comfortable. The location was close to the freeway, mall, and great eating places. We enjoyed our stay very much.

Stayed for a few days, staff was helpful, the pool is the perfect combination between indoor and outdoor. We will stay here again when we come back.

Always easy to use for DIA and has good restaurant near.

hotel is centrally located, clean, and friendly staff.

Rooms were clean. Good Value for the time we stayed.

have been coming on my famikly anual trip to the slops around here always love o stay here

Have been coming here for five years in a row, will be back next Christmas

Good location and the front desk staff were friendly, when you walk in it seems clean and smells fine, once I entered the hotel area the halls were dirty and had not been vacuumed in a long time. Rooms were dated, dark and dirty. Heater barely keep the room warm enough.

Staff not friendly, hot tub not working, unhappy kids:(

521 W University Pkwy Orem UT

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

La Quinta Inn & Suites Orem University Parkway is located within a mile (2 km) of Utah Valley University and UCCU Center. This 131-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Utah Lake State Park is also nearby.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 131 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and video-game consoles. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At La Quinta Inn & Suites Orem University Parkway, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, express check-out, and laundry facilities.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 4

Guest reviews for La Quinta Inn & Suites Orem University Parkway

Everyone (8) Couples (24) Business (13) Family (30) Friends (3) Other (6)
4

modern and clean

Everyone

It's close to the freeway but not noisy. Room was vdergmldern, rlomy, and clean.

By on Sep 3, 2017

Review comment responded on Sep 6, 2017

Dear Valued Guest, Thank you for the review. We look forward to seeing you again soon! Sincerely, Diana - LQ Customer Care

3

not enough cleaning

Everyone

During 2 nights of my 5 night stay, I was rudely awoken by other clients. They arrived to the room next to mine in the middle of the night and proceeded to have a party. More people kept coming. Fortunately the staff was able to end the party on the second night. On the first night the party continued for 2 hours. The maid did not clean very well. She made the beds and emptied the garbage and brought new towels. She never vacuumed nor cleaned the bath room. I don`t think I will stay there again.

By , from Mexico City on Aug 28, 2017

Review comment responded on Aug 30, 2017

Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. Thank you again for taking the time to provide your remarks. In our ongoing efforts to improve there is no better tool than our guest’s feedback, whether positive or negative. We will be further discussing with our management team to address your comments, so that similar situations do not occur. Respectfully, Diana - LQ Customer Care

5

loved the bed! so comfortable!!!!

Everyone

Would stay again. Quiet, and loved to hear dogs barking in rooms as I was liked the hallway

By , from orem, utah on Jul 30, 2017

Review comment responded on Aug 2, 2017

Deanna, Thank you for your kind review! We truly appreciate your kind words. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, Juan LQ Customer Care

4

great location, nice hotel, but a bit disorganized

Everyone

The location of the hotel is great. The hotel itself is very nice. But there is a massive renovation underway. This caused one of the elevators to be out of commission-problems parking near the working elevator etc. It is what it is as the positive is that the renovations will enhance the beauty of the facilities.

By on Mar 8, 2017

Review comment responded on Mar 10, 2017

Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area. Respectfully, LQ Customer Care

2

construction going on and workers make noise.

Everyone

Phones and electrical problems. Noise in hallways from other guests. One night there were workers pounding in the middle of the night. Kept me up and had to call front desk twice. Breakfast is somewhat scanty and low in protein. Seems to be a high rat for minimal type of place. Feels rather transient. There was only one guest laundry with one machine....odd for all the people who stay here.

By , from Michigan on Feb 19, 2017

Review comment responded on Feb 21, 2017

Thanks for the opportunity to respond to your concerns. We are extremely disappointed to hear that we fell short of your expectations at this property, and for this, we sincerely apologize. While our hotel is an older facility, it is still our responsibility, and our pleasure, to present a clean and comfortable room. Your comments indicate that we still have further work to do and I assure you that our staff will have a chance to read your feedback. This property is undergoing a complete renovation and will certainly address the issue mentioned in your review. We hope you stay with us again in the future for a great guest experience.

3

general

Everyone

We first got to the hotel and we wanted to change the type of room we had, but because we booked on orbitz they couldn't change it for us. Something I learned. One day our room didn't get cleaned. But other then that it was okay. Breakfast wasn't that great.

By on Aug 23, 2016

4

large room with a nice view of the lake

Everyone

The bathroom had an odor, but the room was big, the bed comfortable, and the breakfast was fine. Our room did not get cleaned our first night, and when I called for some clean washcloths, the guy at the desk said he would bring some up. An hour and a half later, I called again, and he had gone home at 10:30 and didn't tell the girl coming on shift. She was very apologetic and brought them right up. The fridge was a life saver for us, although the ice machine didn't work on our floor.

By , from Billings, MT on Aug 19, 2016

2

ok

Everyone

Hotel looks nice from the outside but once in the room, the room seems small and old. Needs some remodeling

By on Apr 2, 2016

4

thanksgiving stay

Families

Good room. Very nice and clean. The pool and hotub were great. We were staying near relatives for Thanksgiving and it was a lot of fun.

By on Nov 29, 2015

3

good overnight stay

Couples

The room was adequate, but lacked a refrigerator. Service quite friendly. The price was right for a one night stopover. I'd go back. There was an excellent workout room with places for several guests. A little difficult to find as there was no obvious entry off the main street, but this would not deter even a timid traveler. Very basic breakfast included.

By on Nov 12, 2015