Best Western Plus Provo University Inn

Star Rating
3 out of 5
Photo gallery


4.1 / 5Very Good
554 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    LaVell Edwards Stadium
    11 min walk
  • Popular Location
    Brigham Young University
    19 min walk
  • Popular Location
    Lavell Edwards Stadium
    19 min walk
  • Airport
    Provo, UT (PVU)
    9 min drive

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Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area


    Located in Provo, Best Western Plus Provo University Inn is in the business district. Provo Utah Temple and Provo City Center Temple are local landmarks, and the area's natural beauty can be seen at Wasatch-Cache National Forest and Utah Lake State Park. Sevens Peaks Waterpark Provo and Sri Sri Radha Krishna Temple are also worth visiting. Our guests love the hotel's quiet location.

    Popular Location

    What's nearby

    • LaVell Edwards Stadium - 11 min walk
    • Brigham Young University - 19 min walk
    • Lavell Edwards Stadium - 19 min walk
    • Riverside Country Club - 2 min drive
    • Provo Utah Temple - 3 min drive

    Getting around

    • Provo Station - 4 min drive
    • Salt Lake City, UT (SLC-Salt Lake City Intl.) - 50 min drive

    About this property

    Best Western Plus Provo University Inn

    This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a coffee shop/café, a snack bar/deli, and a spa tub are onsite. All 99 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and Smart TVs with cable channels. Netflix, coffee makers, and free weekday newspapers are among the other amenities available to guests.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free area shuttle up to 15 miles
    Free train station pick-up shuttle from 8:00 AM - 6:00 PM
    Ski shuttle nearby

    Food and drink

    Free full breakfast available daily 6:00 AM–10:00 AM
    1 restaurant and 1 coffee shop/café
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center
    Indoor pool
    Spa tub

    Family friendly

    Dry cleaning service
    Free area shuttle
    Free cribs/infant beds
    Free rollaway/extra beds
    Indoor pool
    Laundry facilities
    Microwave (on request)
    Refrigerator (on request)
    Snack bar/deli


    Banquet hall
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Multilingual staff

    Languages spoken


    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (2800 square feet)


    BBQ grill(s)
    Pool sun loungers


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible pool
    Wheelchair-accessible fitness center
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant
    Visual alarms in hallways


    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Free rollaway beds
    Pillow-top mattress
    Premium bedding


    Bathroom (partially open)
    Free toiletries
    Hair dryer
    Shower/tub combination
    Toilet paper


    36-inch Smart TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Microwave (on request)
    Refrigerator (on request)


    Connecting rooms available
    Free local calls
    Free newspapers (weekdays)
    Iron/ironing board

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Amenities, property conditions & facilities
    • Disliked: Cleanliness

    The property was beautiful, but it seemed as though they hadn’t vacuumed our room in over a week. They were also understaffed at the front desk. In the morning the desk clerk was also running breakfast which made it difficult for people to check out in a timely manner.

    Stayed 1 night in Jan 2020


    • Liked: Staff & service, room comfort
    • Disliked: Cleanliness

    The bathroom floor had hair in multiple areas. Not just strands, but clumps. Would be hard to miss. Large crumbs of food were on the time area by the closet. The closet door jumped its track with just one opening. It is a comfortable room but attention to cleaning details needs to improve.

    Stayed 1 night in Jan 2020


    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Nothing Unique This party was under remodel, but things were a mess where they didn't`t need to be or tacky looking. I have been in the hotel business for 20 plus years done 2 remodels and 2 grand openings. The stairs that lead downstairs had caution tape ( what a murder) put in a gate cheap and much nicer. My bathroom was remodeled and the wallpaper by the toilet was 1/2 off Housekeeping should have notified maintenance or as wee did have glue to fix little things like that. My daughter used the bathroom by the breakfast area walked in and mirrors down glass everywhere and wallpaper all over the floor, again clean up or close and lock the door put a sign under remodel. not sure if workers staying in hotel I know we had some but G level could smell the pot like crazy. Housekeeping carts, taking up the elevators ( no employee Elevator?) employees getting on and going one floor, how about stairs. It was far from making the guest stay nice. also 1 elevator out of order so my daughter 7 I got so tired of waiting so long all the time we walked the stairs up to 4th floor. we got to our room 1 day and there was wallpaper all over in front of our door. ( why?) had stopped at front desk before we headed up for tp said she would bring it up, she did when we left 1/2 hour still in front of the door, so we stopped at the desk and asked that it be vac. she said well we are under remodel, not an excuse vac. she should have cld night houseman. elevator was always dirty.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    The tv would not turn on. The air conditioning- heater would run for short periods of time turn off and then back on repeatedly

    Stayed 1 night in Jan 2020


    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Dirty and gross

    All the carpeting in the hotel was terribly dirty. There was a blood smudge on the bathroom wall behind the hand towels. The light didn't work in the entry way of the room and the bathroom lighting was dim which made it difficult to apply makeup. The tissue box in the room was empty and we had to request a new box from the front desk. I booked this hotel as it was close to the beautiful snowy mountains, but our view only showed the roof of the building. At 7:30 am there was loud banging and disturbance that made us quickly vacate the premises. The front desk service was great however, everything else terrible.

    Stayed 1 night in Jan 2020

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