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Recent guest reviews

The hotel location is very convenient, within walking distance to a lot of tourist spots, e.g. 3' walk to Charles bridge, 8' walk to Old town. There are plenty of restaurants, coffee shops, and convenient stores around the area. I got a complimentary upgrade to the Royal Palace suite, which is beautiful, charming, and spacious. Breakfast buffet is good and staffs are friendly. It was a perfect stay!

Very clean and close to everything. Staff were so helpful and professional. The breakfast was good and our rooms were so beautiful.

We were really happy with our stay at the Smetana Hotel- great room- great service and character!

We stayed here for our wedding in Prague and it was absolutely wonderful! The hotel staff went out of their way to be nice and accommodating. The room was gorgeous, and the food at the hotel restaurants was great. We will definitely be returning to this hotel.

Amazing hotel. Can’t say enough about the room and property.

The room and staff were great. They even helped getting tickets to a sold out New Year's Eve party. I can't recommend this hotel and staff enough.

We loved our recent stay at the Smetana Hotel. As many travelers have said, the location is ideal for walking to many important sites, and the view of the river and the castle from our room was lovely. We found the staff to be helpful and personable. When we complained about noise one night, the manager addressed our concern promptly. We did not have breakfast included and enjoyed a full breakfast - for a very reasonable price - most days.

beautiful hotel and great staff this is all that needs to be said

This room was very spacious; hotel was walking distance to everything. Charles bridge was blocks away; bed was very comfortable. The negatives: 'breakfast included' is misleading. You get seated with basket of bread and jam, then given their breakfast menu at full prices. We even overheard others complaining. The room is spacious but it would help to have coat hooks at entrance, the shower is separate rm from toilet and can easily fit a table for placing toiletries etc. Finally, we were very upset that a small bag of socks, underwear and few shirts cost us over $100 euro. It was consistent with other experiences with this hotel trying to Nicole and dime you. People don't like this. We did not like having to be watchful over any 'extras' we may get charged for...

We loved our stay here! It was so conveniently located to Old town and the Charles Bridge. We could walk anywhere we wanted to go with no trouble! We enjoyed a nice view of the river and a very spacious and comfortable room. My husband liked that there was cigar room on site. The history of the hotel is neat, as well! We used their car service for airport pick up and were greeted as soon as we got our bags. No stress was worth everything!

Truly enjoyed our visit to Prague. Great view of river and Prague Castle. Close to tram lines and easy walking distance to major attractions, good restaurants, and shopping areas.ider

The best place, excelent location. The suites are awesome!

Beware of room 504. It is up a elevator, a walk to another wing and up 2 flights of a narrow staircase. The beams in the room are a hazard and the view of the river limited. The bellman carried the luggage by the extension handles and broke one. Then he blamed it on the airlines! Beds are very soft!!

We enjoyed our stay in Prague and would recommend the Pachtuv Palace. It is very close to all the main attractions and a short walk to everything you need.

The hotel staff including maid service was very good and helpful. The beds were great. We were close to the Charles Bridge. Have always wanted to go to Prague because of my heritage. The people were nice, many spoke English. My family wants to return. We wish we had stayed longer than 3 nights.

I booked two different suites in July of 2015 for an October 2015 stay and prepaid both rooms--one at $375/night and one at $275/night. We heard nothing from the hotel in the interim, but on arrival at 11:30pm from the airport, the hotel was a complete shambles under construction. The registration desk was tucked in a closet with plastic visqueen paper blocking the airways. We were told that due to construction, one of our rooms was not available and that person would be transported to a different hotel 15 minutes walk away. We were given only the option to double up but no other options--not even a room at a nearby hotel. When asked why we were not warned in advance so that we might be able to rebook, we were given just a blank look by the obviously helpless night clerk. I would avoid this hotel at all costs if for any other reason, their dishonesty.

If you are looking for a hotel which has plenty of charm, elegance, a strong historical flavour, at one of the best possible locations in Prague, look no further. The two times I have stayed at Pachtuv Palace have left no dissapointments, of any kind. Tastefully decorated, well appointed, and surprisingly large rooms, inside an 18th century palace which misses none of the modern necessities, right in front of the river and 80 meters away from Charles Bridge. Surrounded by some of the very best restaurants in Prague. Some staff members are 100 up to their task, while others maybe 80 - but the majority are in the first group.

The location is so nice and easy. Its a beauty hotel. This hotel took a last minute/second booking from me as my hotel flooded when i arrived at (other hotel) 9am they accepted and online booking at 10 am and had a room available for me before noon. I was so grateful! The staff could not have been more helpful and kind. Recommended divine restaurants and shopping areas. Loved every minute in Prague (except my first hour at worst/flooded hotel).

We had a deluxe suite. The hotel is amazing! It's spacious and classicallly decorated. We stayed for 3 nights and I wished I stayed more - something I rarely felt with other hotels in the world. The bed was very comfortable - also something not often happen. The hotel is very conveniently located next to the bridge. We arrived by train at 11pm in winter and had no trouble taking metro and walk to the hotel, with a child. Service is very nice. We were nicely greeted to the room and there was already a rollaway bed set up for our 7 yr old. Besides a complimentry champagne for us, they also prepared a bottle of champagne juice for her. Very nice. The room even has a stove top besides water boiler, making our stay even more pleasant. Overall love this hotel, and highly recommend to everyone.

Karoliny Svetle 208/34 Prague Prague

Hotel highlights

  • Walking distance to Charles Bridge and Old Town Bridge Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa services

Located in Prague 1, Smetana Hotel is within a 5-minute walk of Charles Bridge and within 15 minutes of other popular attractions like Prague Astronomical Clock. This 70-room, 5-star hotel welcomes guests with in-room amenities like minibars, espresso makers, and LCD TVs.


Dining

Enjoy a bite to eat at Bellevue Restaurant, the hotel's onsite restaurant. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

All of Smetana Hotel's 70 soundproofed rooms provide free minibar items, espresso makers, and free local calls. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and rooms also include safes.


Property features

Guests of Smetana Hotel enjoy access to free WiFi in public areas, spa treatment rooms, and coffee in a common area. Valet parking is EUR 40 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 60 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free newspapers, a terrace, and laundry facilities.

Room options

Family Suite

1 Double Bed and 1 Twin Bed | Sleeps 4

Deluxe Room, River View

1 Double Bed | Sleeps 2

Deluxe Suite

1 Double Bed | Sleeps 2

Deluxe Suite, River View

1 Double Bed | Sleeps 2

Guest reviews for Smetana Hotel

Everyone (11) Couples (36) Business (2) Family (6) Other (2) Friends (4)
5
Family

The hotel location is very convenient, within walking distance to a lot of tourist spots, e.g. 3' walk to Charles bridge, 8' walk to Old town. There are plenty of restaurants, coffee shops, and convenient stores around the area. I got a complimentary upgrade to the Royal Palace suite, which is beautiful, charming, and spacious. Breakfast buffet is good and staffs are friendly. It was a perfect stay!

By , from Orlando, FL on Aug 17, 2020

Review comment responded on Aug 17, 2020

Dear Sir, Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed the upgrade, the breakfast and our friendly staff. We hope to have the pleasure of welcoming you back soon ! Kind regards, Alexandre PETROU Operations Manager

5
Everyone

By on Jan 31, 2020

Review comment responded on Feb 1, 2020

Dear madam/sir, Thank you very much for your kind review. We hope to see you again soon at Smetana Hotel. Kind regards, Alexandre PETROU Front Office Manager

5
Family

Very clean and close to everything. Staff were so helpful and professional. The breakfast was good and our rooms were so beautiful.

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

Dear madam/sir, Thank you very much for your kind review. We are delighted you enjoyed your stay and hope to see you again soon at Smetana Hotel. Kind regards Alexandre PETROU Front Office Manager

5

great hotel- located right in the middle of prague

Everyone

We were really happy with our stay at the Smetana Hotel- great room- great service and character!

By on Jul 14, 2018

Review comment responded on Jul 24, 2018

Dear Guests, Thank you very much for your stay at Smetana Hotel and for your time to share your nice comments and opinion. I am very pleased to hear that our services had met your expectations, that you liked our location and have enjoyed your stay with us. We are looking forward to welcoming you back during your next visit of Prague! Please feel free to contact us directly or visit our website for the best deals. With kind regards, Wendy Kropackova Guest Relations Manager

5
Couples

We stayed here for our wedding in Prague and it was absolutely wonderful! The hotel staff went out of their way to be nice and accommodating. The room was gorgeous, and the food at the hotel restaurants was great. We will definitely be returning to this hotel.

By on May 22, 2018

Review comment responded on Jun 16, 2018

Dear Guests, Thank you very much for your stay at Smetana Hotel and for your time to share your nice comments and opinion. I am very pleased to hear that our services had met your expectations, that you liked our location and have enjoyed your stay with us. We are looking forward to welcoming you back during your next visit of Prague! Please feel free to contact us directly or visit our website for the best deals. With kind regards, Wendy Kropackova Guest Relations Manager

5
Everyone

Amazing hotel. Can’t say enough about the room and property.

By on Feb 1, 2018

Review comment responded on Feb 10, 2018

Dear Guests, Thank you very much for your stay at Smetana Hotel and for your time to share your nice comments and opinion. I am very pleased to hear that our services have met your expectations, that you liked our location and have enjoyed your stay with us. We are looking forward to welcoming you back during your next visit of Prague! Please feel free to contact us directly or visit our website for the best deals. With kind regards, Wendy Kropackova Guest Relations Manager

5
Couples

The room and staff were great. They even helped getting tickets to a sold out New Year's Eve party. I can't recommend this hotel and staff enough.

By , from Cairo on Jan 5, 2018

Review comment responded on Jan 9, 2018

Dear John, thank you so much for your lovely review. We are happy that you enjoyed your room and the staff. We are looking forward to see you soon at Smetana Hotel for your next journey in Prague. Best regards, Smetana Hotel

4

location and much more

Everyone

We loved our recent stay at the Smetana Hotel. As many travelers have said, the location is ideal for walking to many important sites, and the view of the river and the castle from our room was lovely. We found the staff to be helpful and personable. When we complained about noise one night, the manager addressed our concern promptly. We did not have breakfast included and enjoyed a full breakfast - for a very reasonable price - most days.

By , from charlotte, nc on Dec 6, 2017

Review comment responded on Dec 9, 2017

Dear Mary, Thank you so much for your review. We are happy to see that you enjoyed the location, the staff and the breakfast. We are looking forward to see you soon at Smetana Hotel for your next journey in Prague. Best regards.

5
Everyone

beautiful hotel and great staff this is all that needs to be said

By , from Birmingham, MI on Apr 6, 2017

4

very central and spacious

Everyone

This room was very spacious; hotel was walking distance to everything. Charles bridge was blocks away; bed was very comfortable. The negatives: 'breakfast included' is misleading. You get seated with basket of bread and jam, then given their breakfast menu at full prices. We even overheard others complaining. The room is spacious but it would help to have coat hooks at entrance, the shower is separate rm from toilet and can easily fit a table for placing toiletries etc. Finally, we were very upset that a small bag of socks, underwear and few shirts cost us over $100 euro. It was consistent with other experiences with this hotel trying to Nicole and dime you. People don't like this. We did not like having to be watchful over any 'extras' we may get charged for...

By , from California on Nov 26, 2016

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