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The Westin Portland

4.5 out of 5.0

Recent guest reviews

First of all, the hotel was under renovation and there was no warning on their website or Orbitz - and there still isn't as I write this. I reached my rooom at 10:05 pm and went to the 24 hr room service menu to order, but was told that they had to stop room service at 10pm. Locked fridge and wasn't even offered that option, really?. Maybe it was empty, maybe not. OK, do you at least have a vending machine in the hotel, No, Where is closest food - Target or CVS. Really, oh there is a bar nearby. I am a single woman and did not feel comfortable walking alone at night to a bar in a strange city. The bed was OK, but the pillows so puffy and soft that your face gets almost covered when you lie down into them. Heavenly? if you're dead. Again no options so I just used a folded bath towel The hotel tries to be upscale and had a Nespresso machine....but I can't drink expresso, its too strong for me. No option for just regular coffee. I had brought my own English breakfast tea, but they only provided little tiny expresso cups and the machine only produced a tiny amout of hot water at a time. Bummer. Had to use the crystal glass, but then the water was lukewarm after running machine twice to get enough water for tea. The last straw was that I asked for a 2pm checkout (as an SPG member, allowed late checkout to 4pm). At 2:10, the maid service opened the door using the master key WITHOUT knocking. Luckily I had the safety latch on. Now that is just wrong!

The hotel is small by Westin standards with few ammenities especially since they were renovating the restaurant. Lots of construction next door and homeless people sleeping outside with the accompanying stench. It is in the heart of downtown easy walking distance to many Portland downtown attractions. Staff were very professional but the fruits available for breakfast were not very fresh on most days

close by to restaurants, various districts of Portland. bell hops/valet guys were very helpful with directions and places to see, eat

The hotel was undergoing a renovation when I stayed there and it was not very pleasant.

Nice hotel. The staff were very attentive. Will stay again.

It felt more like a double tree then a Westin. There was no bar. Lots of construction. Small rooms.

our flight leaving was possibly going to be canceled and the staff was very accommodating with a late check out.

I was in Portland for a conference, and chose to stay at the Westin. The hotel was centrally located, just a few blocks from the conference venue. It is also very close to tons of things to do in Portland, and very near the light rail lines. The room was great, especially the bathroom. The bed was comfy with soft pillows. I had a corner room. It was very nice to stay there. I didn't take advantage of room service or other amenities. I did use the free wireless. This was good enough for checking email and doing Facebook, but you won't be watching YouTube or Netflix on it.

The staff is very friendly and knowledgable about restaurants and things to do in the Portland area. The beds are wonderful.

After 2 calls to try to fix temperature, no one was ever sent. The hotel did let me borrow an IPhone charger and they waived my mini bar charges due to the room discomfort. The MOD had said he would email me and never did.

the hotel was great I recommend to to every one, great location, excellent service.

It's good that it's close to the Max. I had a conference at the Moda Center. It would be nice if there was a small refrigerator & coffee pot with tea & coffee in the room. The beds were great. Shower was wonderful. It's clean. Staff was helpful & friendly. Vallet attendance was great, gave wonderful direction. Restaurant was to expensive for the amount of food that you got. Although the food was good.

Great location near train and good food in the Grill.

The Westin has been remodeled since our last stay (5 years ago), rooms were adequate, beds are truly superb, room was very quiet, spotless and kept at the perfect temperature. The front desk staff was very helpful and extremely friendly, during all hours of the day/night. I would definitely stay here again!

Nice hotel and staff. Paid a bit more for the upgraded corner city view room but was a bit underwhelmed with it for the price. Would probably just book a non corner room next time. But the most comfortable bed in a hotel I've ever slept in.

we were on vacations, we loved the hotel, huge bathroom, great location, nice room very clean.

It was a nice, pretty basic room. An okay value but not the best value in the neighborhood. Staff are friendly, view was okay. I stayed there a few years ago and had an excellent experience, seems like they've cut a lot of the little perks. I'd consider staying again, it wasn't bad or anything.

The Westin is a safe bet, and as always, it met all expectations.

Loved the hotel, the staff, the amenities and the location. Cannot think of one negative thing to say about this place. The bed was amazingly comfortable. This was a last minute business trip that turned into a mini vacation as well.

Great location and staff! Would definately come back again and recommend to friends and family. A couple blocks from Pioneer Square and Max stop. Close to the food trucks, restaurant and shopping. The staff was welcoming and attentive in every way. The front desk helped with all our restaurant reservations and made great suggestions for any alternatives. Only wished they had access to a pool and the in-house massage lady was rude in the elevator when we tried to strike up a conversation, so we all decided to go elsewhere for our girls trip treatments after our hike.

750 Southwest Alder Street Portland OR

Hotel highlights

  • Walking distance to Pioneer Courthouse Square and Tom McCall Waterfront Park
  • Bar/lounge
  • Health club
  • WiFi in rooms and public areas (fees apply)

Located in Downtown Portland, The Westin Portland is within a 5-minute walk of Pioneer Courthouse Square and within 15 minutes of other popular attractions like Tom McCall Waterfront Park. This 205-room, 4.5-star hotel welcomes guests with conveniences like a bar/lounge, 24-hour room service, and a health club. It's in central Portland and also a short walk from Providence Park and Portland State University.


Dining

Order from 24-hour room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free daily manager's reception.


Rooms

The Westin Portland's 205 rooms are air-conditioned and provide iPod docks, minibars, and coffee makers. Guests can expect to find WiFi and 42-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free newspapers, free bottled water, and laptop-compatible safes are also available.


Property features

The Westin Portland features a health club, WiFi in public areas, and 3 meeting rooms. Valet parking is available for USD 46 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-in.

Room options

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Premium Room, Corner

King 1 | Sleeps 3

Guest reviews for The Westin Portland

Everyone (10) Couples (4) Business (2) Family (2) Friends (3) Other (1)
1

first bad experience at a westing hotel

Everyone

First of all, the hotel was under renovation and there was no warning on their website or Orbitz - and there still isn't as I write this. I reached my rooom at 10:05 pm and went to the 24 hr room service menu to order, but was told that they had to stop room service at 10pm. Locked fridge and wasn't even offered that option, really?. Maybe it was empty, maybe not. OK, do you at least have a vending machine in the hotel, No, Where is closest food - Target or CVS. Really, oh there is a bar nearby. I am a single woman and did not feel comfortable walking alone at night to a bar in a strange city. The bed was OK, but the pillows so puffy and soft that your face gets almost covered when you lie down into them. Heavenly? if you're dead. Again no options so I just used a folded bath towel The hotel tries to be upscale and had a Nespresso machine....but I can't drink expresso, its too strong for me. No option for just regular coffee. I had brought my own English breakfast tea, but they only provided little tiny expresso cups and the machine only produced a tiny amout of hot water at a time. Bummer. Had to use the crystal glass, but then the water was lukewarm after running machine twice to get enough water for tea. The last straw was that I asked for a 2pm checkout (as an SPG member, allowed late checkout to 4pm). At 2:10, the maid service opened the door using the master key WITHOUT knocking. Luckily I had the safety latch on. Now that is just wrong!

By , from Las Vegas, NV on Jul 17, 2017

2

small property in downtown. lots of homeless.

Everyone

The hotel is small by Westin standards with few ammenities especially since they were renovating the restaurant. Lots of construction next door and homeless people sleeping outside with the accompanying stench. It is in the heart of downtown easy walking distance to many Portland downtown attractions. Staff were very professional but the fruits available for breakfast were not very fresh on most days

By , from SF Bay Area on Jul 8, 2017

5

convenient for walking in the downtown area

Everyone

close by to restaurants, various districts of Portland. bell hops/valet guys were very helpful with directions and places to see, eat

By on Jun 26, 2017

4
Everyone

The hotel was undergoing a renovation when I stayed there and it was not very pleasant.

By on Mar 22, 2017

5

portland trip

Everyone

Nice hotel. The staff were very attentive. Will stay again.

By , from roseburg or. on Feb 28, 2017

3
Everyone

It felt more like a double tree then a Westin. There was no bar. Lots of construction. Small rooms.

By , from denver on Jan 16, 2017

5

very accomodating

Everyone

our flight leaving was possibly going to be canceled and the staff was very accommodating with a late check out.

By on Jan 5, 2017

5

very nice room

Everyone

I was in Portland for a conference, and chose to stay at the Westin. The hotel was centrally located, just a few blocks from the conference venue. It is also very close to tons of things to do in Portland, and very near the light rail lines. The room was great, especially the bathroom. The bed was comfy with soft pillows. I had a corner room. It was very nice to stay there. I didn't take advantage of room service or other amenities. I did use the free wireless. This was good enough for checking email and doing Facebook, but you won't be watching YouTube or Netflix on it.

By , from Minneapolis, MN on Sep 26, 2016

5

centrally located

Everyone

The staff is very friendly and knowledgable about restaurants and things to do in the Portland area. The beds are wonderful.

By , from Phoenix on Aug 8, 2016

3

temperature in my room could not be regulated.

Everyone

After 2 calls to try to fix temperature, no one was ever sent. The hotel did let me borrow an IPhone charger and they waived my mini bar charges due to the room discomfort. The MOD had said he would email me and never did.

By on Jun 20, 2016