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Howard Johnson Inn and Suites by Vancouver Mall

2.0 out of 5.0

Recent guest reviews

Hotel is dirty and very old. No refrigerator and computer did not work. Noisy as well.

We had 2 queen beds. One had human stains on the sheets, the other had ink stains on the sheets and a cigarette burn hole in the blanket. When the heater would turn on the fan would make a loud noise for a few seconds before quieting back down. When we went to the front desk to check out no one was there. My wife waited while I went to get the car. There was frost on my car ao I had to scrape it off. Obviously this tool several minutes. When I returned to the front desk, my wife was still waiting for someone to arrive.

Room looked like it was in the middle of construction. Cut out/missing carpet under the dresser. Small TV. Bathroom door was extremely loud. Pool did not open till check out, so you can only utilize it if you stay more than one day, (which I don't recommend.) Overall feeling was dirty.

Staff very polite,nice experience ,I will come back again Thank you

hotel was in the right spot for what I was doing.would have stayed longer if my plans had changed.

I never think about Howard Johnson Hotel will be like this old and small hotel room, not worthy to stay. Free breakfast is just OK. The Location is close to highway and shopping mall. But there are are lots of substitute hotel nearby.

Smelly, unclean room, with broken furniture. The bed was awfully uncomfortable and the room reeked like mold. There was also this lingering smell of pot throughout the hotel but it was suppose to be a non-smoking hotel. This hotel was bad from the beginning. We had trouble checking in and then we were almost forcibly removed the second day because they couldn't find our second night reservation. I would have happily check out a day early but the room was already paid and nonrefundable.

Very old facilities except the shower is good. So $125.00/night is way expensive than it worth.

Loved it right there by the mall... wonderful hotel I liked it.. and I will be back..

Everything went very nice with a good looking hotel, clean rooms and a nice breakfast. The only problem was that it is a no smoking hotel and everyone who wants to smoke, smokes outside the main entrance. Rather annoying, and I would rate them lower next time if that is not fixed.

I needed a place to lay my head overnight after traveling from NYC for a meeting the next day. The bed and bedding have seen better days. I had to do some work in the AM and the wifi was REALLY spotty. I have been to much better hotels in this class. Front Desk staff was really friendly though.

Was a great hotel and a great location. The beds are cozy. And comfy. And they provide a vivid number of cable chanals. Everything for the whole family.

Pool was nasty, loud and obnoxious guests and worker and manager refused to do anything. A dog in the room next to us howled and barked all day andnight. Will not stay here again.

Family had a staycation at this hotel. I was originally attracted to the hotel because of the lower cost compared to neighboring hotels. We have been in the other hotels over the past months on similar staycations. While not a bad experience, overall the wife and I wish we would have spent a few more dollars and upgraded the experience. Building facilities were worn and not exceptionally clean. The pool was much smaller. The contential breakfast was alright but nothing noteworthy. However on a positive side the staff were always helpful and very friendly.

The matresswas hard, no refrigerator, tiny bathroom, loud neighbors who kept us up until 3 am. Even after we called the front desk to get them to shut up, they just kept on going. Never staying here again.

Friendly attentive staff. Room was clean. Hotel was quite. Late hours for swimming pool hot tub. Nice tiled shower. Great location close to shopping, dining and right off of interstate. Would highly recommend!

Duty, old and forgot my dress shirt and couldn't get it back. They said it was not there Someone stole my shirt.

Room seems tired and worn. At the very least the room needs a good deep cleaning. There was some sort of blackish buildup on the inside of the shower door. The room decor seemed like it was out of the 80's but was reasonably clean and servicable. The staff was nice enough but i doubt that any of them had any formal hotel training. The Continental Breakfast was limited and lacked attention. Hotel is very close to large shopping mall and many restaurants to fit any budget, so that was a huge plus.

Check in was smooth but the AC was off and it took about an hour to cool the room down. Good breakfast options and clean rooms.

Just a tired hotel. It seems as if the owner is looking for quick turnover without caring about guests. The pool was too cold and the jacuzzi unbearably hot. When we turned on the jacuzzi the bubbles/foam were a 6 inches high and filled with chorine. I showered immediately but the next morning the straps on my brand new bathing suit snapped off and still smelled of the strong chlorine. I told the owner but he argued saying it was "correct strength" harumph! I worry more about inhaling, absorbing the chemicals than my bathing suit! The room was tired. Nothing really wrong with it for an inexpensive motel. Front desk didn't know anything about restaurants or the area really.

9201 NE Vancouver Mall Drive Vancouver WA

Howard Johnson Inn and Suites by Vancouver Mall places you within a 15-minute drive of popular attractions such as Portland International Raceway and Grotto. This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Vancouver and also within a 15-minute drive of Portland Meadows Racetrack.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.


Rooms

All 63 air-conditioned rooms feature coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Howard Johnson Inn and Suites by Vancouver Mall, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Howard Johnson Inn and Suites by Vancouver Mall

Everyone (10) Business (4) Couples (9) Family (16) Friends (2) Other (5)
2
Everyone

Hotel is dirty and very old. No refrigerator and computer did not work. Noisy as well.

By on Mar 25, 2017

Review comment responded on Mar 27, 2017

Thank you for taking the time to do a review. We do have rooms that have refrigerators and microwaves, but they do cost a little more than the room you got. Our business center computer is up and running and we have had no reports that it was down. We are also sorry that the hotel was too loud for you. Please in the future let the front desk know of any problems you are having so that they can fix it for you.

1

stained bedding/noisey heater

Everyone

We had 2 queen beds. One had human stains on the sheets, the other had ink stains on the sheets and a cigarette burn hole in the blanket. When the heater would turn on the fan would make a loud noise for a few seconds before quieting back down. When we went to the front desk to check out no one was there. My wife waited while I went to get the car. There was frost on my car ao I had to scrape it off. Obviously this tool several minutes. When I returned to the front desk, my wife was still waiting for someone to arrive.

By , from Seattle on Feb 13, 2017

Review comment responded on Feb 16, 2017

We are so sorry about the problems you encountered during your stay. We would like you to know that the issues have been addressed. Thank you for your feedback as that is the only way we can improve.

2
Everyone

Room looked like it was in the middle of construction. Cut out/missing carpet under the dresser. Small TV. Bathroom door was extremely loud. Pool did not open till check out, so you can only utilize it if you stay more than one day, (which I don't recommend.) Overall feeling was dirty.

By on Jan 12, 2017

Review comment responded on Feb 10, 2017

Thank you for your review. We want to let you know that we are updating the hotel and that we will address all of your concerns. Thank You.

4

nice & clean hotel close to the mall, restaurants

Everyone

Staff very polite,nice experience ,I will come back again Thank you

By , from Los Angeles, CA on Dec 19, 2016

5

the hotel was very nice nice.

Everyone

hotel was in the right spot for what I was doing.would have stayed longer if my plans had changed.

By on Oct 16, 2016

2

old hotel, not worthy to stay!

Everyone

I never think about Howard Johnson Hotel will be like this old and small hotel room, not worthy to stay. Free breakfast is just OK. The Location is close to highway and shopping mall. But there are are lots of substitute hotel nearby.

By , from LA, CA on Aug 29, 2016

2

smelly, unclean room, with broken furniture.

Everyone

Smelly, unclean room, with broken furniture. The bed was awfully uncomfortable and the room reeked like mold. There was also this lingering smell of pot throughout the hotel but it was suppose to be a non-smoking hotel. This hotel was bad from the beginning. We had trouble checking in and then we were almost forcibly removed the second day because they couldn't find our second night reservation. I would have happily check out a day early but the room was already paid and nonrefundable.

By , from NorCal on Aug 16, 2016

2

not worth the price.

Everyone

Very old facilities except the shower is good. So $125.00/night is way expensive than it worth.

By , from San Francisco on Jul 26, 2016

5

i'll be back

Everyone

Loved it right there by the mall... wonderful hotel I liked it.. and I will be back..

By , from M on Jun 8, 2016

4

it was pretty much as expected,

Everyone

Everything went very nice with a good looking hotel, clean rooms and a nice breakfast. The only problem was that it is a no smoking hotel and everyone who wants to smoke, smokes outside the main entrance. Rather annoying, and I would rate them lower next time if that is not fixed.

By , from Olympia on Mar 15, 2016