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Holiday Inn Express & Suites Portland Airport

2.5 out of 5.0

Recent guest reviews

Stayed here for a night before flying home and although the hotel is being renovated it was c!ean and quiet even though it was the night before the eclipse. Staff was wonderful especially our shuttle driver who took us to Cascade Station. I would stay here again.

Very accommodating staff. Shuttle from airport was great.

Good and restful time.lots to do near area. Hotel staff were very helpful and courteous. Breakfast were always delicious and good food choices.

Stayed one night after coming off a MTB trip to Mt Hood. Nice hotel. Near the airport. Easy to get too. This is an older hotel and is in the process of a much needed remodel. Im sure Holiday in will bring it up to their standards. It was in the process while we were there.

The hotel is a pleasant and quiet place to stay just a short complimentary shuttle ride away from the airport.

Hotel charge $15 deposit when we check-in. The front desk staff said will refund $15 when we check-out with no used incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. We just sleep, take a shower and check-out early 3:00am to go to airport. The Hotel never refund $15. I will dispute this charge.

The furniture of the room need update. The interior looks outdated.

The hotel was convenient to the airport, quiet and clean. Th only real downside is there are not many restaurant choices within easy walking distance.

This is our fourth time staying at this facility. For the parts of town we have have to get to, the location is extremely convenient. The hotel itself is always clean and the room is always comfortable. The atmosphere is quiet, which is also extremely pleasant. The only markdown was actually only due to currently exterior remodel is occurring but the building itself appears to be in excellent overall condition.

You can always count on the HIE to have clean facilities and a welcoming staff. The breakfast selection was well maintained no matter what time you went down to eat, and the warm cookies in the evening was a nice touch.

The reception person was great, nice greeting and very helpful. the room was awesome just what i expected.. all amenities where great, will definitely stay here again if i ever go back to portland.

Very convenient stop between Seattle Washington and Redmond Oregon. Very easy access off the I-205 freeway and back on the next morning. The Breakfast facility was extensive and plentiful. A good way to continue our trip South after a restful night's sleep.

Nice location and clean facility. Staff was very friendly and helpful.

Hotel is conveniently located. Great for stop over on our way to Oregon Coast.

Great place for money. Good people. Close to Portland area. Good food, clean, nice breakfast.

very clean hotel, room was a nice size. hotel is close to downtown. very nice and friendly staffs, easy check in. price was affordable.

One of the best hotel, I love the breakfast, room is big and very clean

Needed a good night sleep before an early flight after a cancelled flight that evening. Exceeded expectations.

The staff was very friendly and helpful. The room was clean and the breakfast was great. My only complaint is that the room was poorly lit. It felt a little dark and cold.

The room is clean with reasonable amenities. It's good to have free parking and wifi and free breakfast. I thought it would be noisy to be close to the airport but actually it's pretty quiet.

11938 Ne Airport Way Portland OR

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Parkrose within 2 miles (3 km) of Cascade Station, Holiday Inn Express & Suites Portland Airport is within a few miles (5 km) of Grotto. This hotel has 75 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also close to Rocky Butte.


Dining

Free full breakfast is included with your stay.


Rooms

All 75 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Holiday Inn Express & Suites Portland Airport features a fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room

King 1 | Queen 1 | Sleeps 1

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express & Suites Portland Airport

Everyone (9) Couples (18) Business (5) Family (28) Other (4) Friends (2)
4

on the way home

Everyone

Stayed here for a night before flying home and although the hotel is being renovated it was c!ean and quiet even though it was the night before the eclipse. Staff was wonderful especially our shuttle driver who took us to Cascade Station. I would stay here again.

By , from Ketchikan on Aug 26, 2017

Review comment responded on Aug 28, 2017

Thank you for taking the time to share your experience with us. I am pleased to see you enjoyed your stay with us. We look forward to serving you again in the future. Thank you for choosing HIE.

4
Everyone

Very accommodating staff. Shuttle from airport was great.

By on Aug 25, 2017

Review comment responded on Aug 28, 2017

Thank you for the kind words. We appreciate your feedback. I am pleased to see you were happy with the service you received. We do hope we get the opportunity to serve you again in the future. Thank you for choosing HIE.

4

peaceful hotel near airport and shops.

Everyone

Good and restful time.lots to do near area. Hotel staff were very helpful and courteous. Breakfast were always delicious and good food choices.

By , from Hawaii on Aug 25, 2017

3
Everyone

Stayed one night after coming off a MTB trip to Mt Hood. Nice hotel. Near the airport. Easy to get too. This is an older hotel and is in the process of a much needed remodel. Im sure Holiday in will bring it up to their standards. It was in the process while we were there.

By , from Orlando florida on Aug 24, 2017

4

pleasant place to stay convenient to airport

Business Travelers

The hotel is a pleasant and quiet place to stay just a short complimentary shuttle ride away from the airport.

By , from Ukraine on Jul 12, 2017

Review comment responded on Aug 9, 2017

Thank you for taking the time to share your experience with us. I am pleased that over all your experience was pleasant. I want to thank you for choosing HIE. We hope to serve you again in your future travels to our area.

1

unexpected charge.

Everyone

Hotel charge $15 deposit when we check-in. The front desk staff said will refund $15 when we check-out with no used incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. We just sleep, take a shower and check-out early 3:00am to go to airport. The Hotel never refund $15. I will dispute this charge.

By on Jul 6, 2017

Review comment responded on Jul 19, 2017

I am so sorry that you are showing a charge of 15 dollars. I have looked over your billing and I do not see a charge for 15n dollars. We did hold 15 dollars for incidentals. However we have released that hold. your bank should have released it within 3 to 5 business days. If this is not released within that time I would contact your bank and see why they have not released it. I am sorry for any confusion this has caused. I am also sorry that you feel we were untruthful.

4
Everyone

The furniture of the room need update. The interior looks outdated.

By on May 14, 2017

Review comment responded on May 19, 2017

Thank you for taking the time to share your experience with us. We are in the process of updating our hotel at this time. We hope that you come visit us again when we are done updating. Thank you for choosing HIE.

4

ok for quick stay

Everyone

The hotel was convenient to the airport, quiet and clean. Th only real downside is there are not many restaurant choices within easy walking distance.

By on Apr 1, 2017

4

our go-to hotel visiting portland

Everyone

This is our fourth time staying at this facility. For the parts of town we have have to get to, the location is extremely convenient. The hotel itself is always clean and the room is always comfortable. The atmosphere is quiet, which is also extremely pleasant. The only markdown was actually only due to currently exterior remodel is occurring but the building itself appears to be in excellent overall condition.

By on Dec 21, 2016

Review comment responded on Dec 29, 2016

Thank you for this wonderful review. We love hearing that our guest have comfortable, clean, and friendly stays. We look forward to your next trip! Kind Regards, Kayla Kempthorne Front Office Manager

5

excellent value

Everyone

You can always count on the HIE to have clean facilities and a welcoming staff. The breakfast selection was well maintained no matter what time you went down to eat, and the warm cookies in the evening was a nice touch.

By , from Milwaukee, WI on Mar 21, 2016