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Holiday Inn Express Hotel & Suites Vancouver Mall

2.5 out of 5.0

Recent guest reviews

Nice hotel away from freeway but easy access. Friendly staff. Bed was a bit soft but quiet and clean room. Breakfast adequate. Would stay there again!

Incomplete directions given so it took me 2 hours to finally find the place; desk clerk did not know any street names to tell me where to turn. TV did not work; don't know if it was the TV or the remote. Light on desk went off and on as it pleased like it was possessed. Shower head not working properly. Not fixed. Bed was very comfortable.

Had an awesome stay. My sisters & I were here for brothers 80th birthday. The staff was so friendly and helpful for all our needs, I would stay here again It was clean and fresh. The breakfast buffet was delicious.

It was a great location. Our kids loved the heated pool. The breakfast was decent: hot biscuits & gravy, bacon, premade omelettes, cold cereal, and juice. The room had abundant space and ample seating options. The king bed was a little firmer than I prefer. Free parking was great. The 24 hr parking security guard closed my rear door overnight when one of my kids left it open. That was super nice!

Great experiance from the moment we checked in. Room was clean and comfortable. Pool was good. The breakfast was good to get you on your way in the morning. Hotel is a good location if your flying out of Portland Or. Airport. Overall I would use this Hotel again when in the area,its an excellent value. Plenty of restaurants in the area. Area seemed safe and secure........Rich A.

Good location (also for Portland). Decent breakfast, very nice staff. Great value.

Good, comfortable, great value. Good for Portland too.

We were in town for a wedding and needed a comfortable home away from home. The front desk staff was very friendly and helpful. The room was comfortable and clean. Breakfast was great. Will stay here again and highly reccommend.

The hotel was located about 4/10 of a mile from where offices I was visiting, a nice walk to get each day started. A variety of restaurants were also with-in easy walking distance. I never needed a car. The room was spotless clean, comfortable bed and pillows, easy and precise temperature control. I had a great nights rest each evening.

The room was lovely. Location would have been difficult had we not had a gps. Checkout was lengthier than it should have been. The only clerk was on the phone with a vendor and did not get to us for some time.

Excellent beds and very clean rooms, TV had a limited channel selection and a confusing guide but they did offer a free DVD library and players in every room. The cleaning staff was extremely nice and went out of their way to help.

This is a clean, comfortable place. Amenities are good, the pool and spa were nice. We had a large room with one king bed, and there was lots of space. Staff was reasonably helpful and friendly. We would stay again, but you will need a car at this location - I accompanied my husband on a business trip, and he had to come back & drop me off where I wanted to visit. Overall a good experience!

Clean, comfortable, convenient, well organized

We had a wonderful experience at this hotel. We showed up during some pretty extreme weather, for the week of Thanksgiving. Our room was warm and clean. As it was freezing every night, the front desk even had ice scrapers for our use, On the day before Thanksgiving, the host asked us if we could skip having housekeeping clean on the next day, so that they could give as much of the staff the day off as possible. To some people, that may have been an inconvenience, but to us it meant that they really cared, and we normally only have housekeeping come in about every 2-3 days anyway, so it was perfect. As always, breakfast was exceptional as they tend to be in hotels, H.E. is one of the BEST for a hot breakfast! We will definitely be staying there again when Thanksgiving is at my sister in-law's house!! Loved it!

This hotel is better managed than any hotel we have ever stayed at. We were seriously impressed. The rooms were nicely decorated, well appointed with many extras, and clean. Every staff member was helpful, polite and actually cared about how happy we were. I would highly recommend this hotel to anybody staying in the area. We had come to watch a pro racing event and a few top racers must have heard about the place, because they also stayed at this hotel along with their team managers.

Good on-line description. Much better then expected. Close to highway. Very relaxing stay. Very, very happy wife. We'll be back when visiting relatives again.

The hotel was close to the airport, but also had easy access to points of interest. It was very clean and the beds were very comfortable. The staff was also helpful in giving directions and making suggestions. I felt very safe staying here.

quick easy and brand new

Great facility - it is only one year old. The hotel is close to Portland city center and the airport although it is listed in Washington state. The room is quiet and comfortable. We love the DVD selections. Will stay there again!

Great breakfast and they even have vegetable soup ready the night we checked in. We enjoyed the pool, spa and fitness center, then relaxed with a movie and popcorn. Plan to stay again next year and hoping to get others to stay there too.

7205 NE 41st Street Vancouver WA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express Hotel & Suites Vancouver Mall places you within a 15-minute drive of popular attractions such as Portland International Raceway and Portland Meadows Racetrack. This 91-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Grotto is also within a 15-minute drive of this Vancouver hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 91 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.


Property features

At Holiday Inn Express Hotel & Suites Vancouver Mall, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Guest reviews for Holiday Inn Express Hotel & Suites Vancouver Mall

Everyone (2) Couples (8) Business (2) Family (9) Other (3) Friends (2)
4

thanksgiving overnight

Everyone

Nice hotel away from freeway but easy access. Friendly staff. Bed was a bit soft but quiet and clean room. Breakfast adequate. Would stay there again!

By on Nov 30, 2016

Review comment responded on Dec 3, 2016

Dear Anonymous, Thank you for being a guest of ours over the holidays. It truly was a pleasure to read your guest satisfaction review. We are pleased that you was treated with excellence by our staff and you truly enjoyed our hotel. Thank you for recommending us to others and we look forward to serving your lodging needs in the future. Safe travels, Paul W. AGM Holiday Inn Express & Suites Vancouver Mall/Portland Area Vancouver, WA USA

3

was happy to finally find it

Everyone

Incomplete directions given so it took me 2 hours to finally find the place; desk clerk did not know any street names to tell me where to turn. TV did not work; don't know if it was the TV or the remote. Light on desk went off and on as it pleased like it was possessed. Shower head not working properly. Not fixed. Bed was very comfortable.

By , from Arizona on Jul 12, 2016

Review comment responded on Jul 16, 2016

Hi Chaplain D D, Thank you for staying at our hotel and leaving a guest satisfaction comment. We are truly sorry you had difficulty with directions from our desk agent. If I have your arrival date correct, the guest service agent was still in training and had not developed to her full potential. Please except our apology regarding the matter. I also looked into your concerns regarding the room amenities. The lamp problem was a easy fix as the bulb was not fully screwed in. I also looked into the TV issue but could not repeat the issue as it worked during testing. We replaced the batteries regardless. Thank you again for staying with us. We hope that you will return to give us another try. Sincerely yours, Paul W. AGM Holiday Inn Express Vancouver Mall/Portland Area Vancouver WA USA

5

brother,s birthday

Singles

Had an awesome stay. My sisters & I were here for brothers 80th birthday. The staff was so friendly and helpful for all our needs, I would stay here again It was clean and fresh. The breakfast buffet was delicious.

By on Nov 4, 2015

4

great bargain

Families

It was a great location. Our kids loved the heated pool. The breakfast was decent: hot biscuits & gravy, bacon, premade omelettes, cold cereal, and juice. The room had abundant space and ample seating options. The king bed was a little firmer than I prefer. Free parking was great. The 24 hr parking security guard closed my rear door overnight when one of my kids left it open. That was super nice!

By on Jul 10, 2014

4

holiday inn express

Couples

Great experiance from the moment we checked in. Room was clean and comfortable. Pool was good. The breakfast was good to get you on your way in the morning. Hotel is a good location if your flying out of Portland Or. Airport. Overall I would use this Hotel again when in the area,its an excellent value. Plenty of restaurants in the area. Area seemed safe and secure........Rich A.

By on Aug 27, 2012

4

great value

LGBT

Good location (also for Portland). Decent breakfast, very nice staff. Great value.

By on Aug 17, 2012

4

great value

LGBT

Good, comfortable, great value. Good for Portland too.

By on Aug 14, 2012

5

good experience!

Families

We were in town for a wedding and needed a comfortable home away from home. The front desk staff was very friendly and helpful. The room was comfortable and clean. Breakfast was great. Will stay here again and highly reccommend.

By on Oct 25, 2011

5

comfortable business stay

BusinessTravelers

The hotel was located about 4/10 of a mile from where offices I was visiting, a nice walk to get each day started. A variety of restaurants were also with-in easy walking distance. I never needed a car. The room was spotless clean, comfortable bed and pillows, easy and precise temperature control. I had a great nights rest each evening.

By on Oct 17, 2011

4

quick getaway

Couples

The room was lovely. Location would have been difficult had we not had a gps. Checkout was lengthier than it should have been. The only clerk was on the phone with a vendor and did not get to us for some time.

By on Aug 29, 2011