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Econo Lodge Maine Mall

2.0 out of 5.0

Recent guest reviews

This was, by far, the best economy hotel we stayed in as we traveled across country. I had booked a pet friendly room which, I found out when I visited my friend's room, was different in that it had laminate flooring and less furniture (understandable since all the bags and pet stuff does take up a lot of room). The bed was very comfortable. The TV and fridge were working as you would expect. The fridge was not at all loud - like I had experienced in other hotels along the route. I didn't need the microwave, but it looked brand new. The bathroom is older, but everything worked. I was in a ground floor room so could just walk the pooch out on to the wooded area just outside. It's away from the freeway, so no noise.

The price was the lowest available in the Portland/South Portland area for my 2 nights. The bed was comfortable enough, the heat worked, the shower was hot enough, and the room was clean. That was what I bargained for and I got it, hence the 3 stars. The negatives: WiFi with a complicated log-in process and a VERY unstable connection, it was effectively useless; horrid breakfast (cold yet somehow spongey egg-product discs, cold sausage, minimal offerings); box of hardware fittings left on the desk; they did not make up the room between nights 1 and 2 and when I told them at the front desk the clerk merely said "oh, sorry". They somehow lost my third-party reservation and left it for me to sort things out even though I presented them with the reservation printout, leaving me tired and on hold for 25 minutes while the clerk did nothing.... Again, you get what you pay for, just don't go here expecting more than a clean bed (the first night) and a shower.

We stayed here as the price was low and we'd be leaving at 3 am to catch an early plane. At check in, 2 employees were having issues with a customer. One finally helped me but seemed distracted. The other employee gave up with the other customer and told the other employee they were leaving and good luck. The hotel is old and outdated. The room seemed okay at first. Then we discovered the toilet handle didn't work without playing with it. When I took a shower, the shower curtain had mold on the bottom. I mentioned this to the clerk on check out, they didn't seem too concerned. The worst part was when we arrived at our destination later that day and my ankles itched. Yup, bedbug or mite bites. I guess low price does not equal quality anymore, you get what you pay for, I would not stay here again, for any price.

We stayed for two nights during Thanksgiving. Room was basic. Clean enough, beds confortables. But the place badly needs updating. Peeling paint/wallpaper, bathroom door seems to have been changed but never painted (still on the primer therefore hard to keep clean). Coffee is available in the room but no sugar or milk/whitener available. The second evening, when back at the hotel, the room smelled of cigarette smoke probably coming from another room through the bathroom ventilation system. Breakfast is included but don’t hold your breath, muffins, toast and cereal are available with coffee and a couple of fruits. The mall, however is in walking distance. Convenient for those Black Friday shoppers, I guess.

Management seemed friendly at first, I am not one to complain about the little things, but I was down state for what was already a stressful situation, for an appointment. I looked for an hotel close too my appt. Convenient wise, perfect location. The pictures on the website are deceiving, the building is not well kept, the room was dirty, the coffee pot leaked all over wires, I had to go get my own towels, etc. Breakfast was, well I wouldn't even call it a breakfast I would feed my child. Bread had mold, orange juice was not orange juice but coffee was on point. I stayed 2 days the first night, I tried to pay the 2 nights separate, they wouldn't let me. Then the 2nd day, I woke up to find they were holding 3 night stay on my card, and would not release the hold of the 3rd night, that I was not even scheduled to be there. My bank called to talk to them, management refused to release the money was saying it was my banks mistake. Social worker at my appointment called, management and within the hour after my appointment the money was released in my bank.. I was so pissed, I've never been that mad at a place ever. I can deal with the little things, but never mess with my money... I do not recommend this place what so ever, not a place for young children either, loud, disruptive people outside, dogs barking all night. It was not helpful at all to stay here, added more stress to already a stressful situation. . Pay the extra $20 per night to stay at a 5 star it will be worth it. That is exactly my plan for next appointment. They would have gotten no stars if it was possible.

Our room was clean but everything was unplugged including the fridge and tv on arrival. The tv would not turn on once plugged in requiring assistance. We wondered if there had been an electrical problem. There was a mirror hanging crooked and several holes in the wall near the bed where it looked like a larger headboard must have been removed. The toilet ran through the night off and on and the room door did not seal well. It would be a cold room in winter since you could see daylight through the door due to it not closing properly. Our request for ground floor was not honoured yet rooms on ground remained empty all weekend. Our room was not cleaned the first two nights. We took our own garbage out and requested fresh towels the second day. It wasn’t horrible but I wouldn’t pick this location again. Based on the shape of the room condition and lack of servicing it shouldn’t have cost more than $50 a night in my opinion.

Cheap and basic, right behind the JC Penney at the Maine Mall and next door to the Hannaford. I was surprised and pleased; very welcoming staff and the room was absolutely immaculate! I will stay again. Mini fridge, microwave, big TV, plenty of HOT HOT water and a friendly and welcoming staff. We will stay again for sure.

Location was good, it's right accrose a big mall. Close to restaurants. The staff when we checked-in is not very welcoming and took time to check us in without telling us what was going on. There was continental breakfast of muffin, coffee, fruits. Parking lot was dark and there were signs every where to take your valuables as they are not responsible for lost.

Does what it says on the tin. Clean. Tidy. Good location. Reasonable price. Does a breakfast but it stops at 9 bit early if you ask me. Close to the mall. Normal facilities that you would expect. Was more than happy with my stay.

Stayed here for two nights during our stay in Portland. Can't complain too much because the price was right and it is close to the mall and several restaurants and just down the way from downtown Portland. You can definitely tell this is an older motel from the exterior. No elevator so be sure to ask for a ground floor room if you can't do stairs. Our room was TINY! Almost tripped over the desk chair as we walked in the door and you need to turn sideways to walk between the bed and the tv stand. The bathroom was quite tiny as well with the door barely missing the toilet as you opened and closed it. Speaking of the toilet, it filled to the brim every time it was flushed and ran for a good minute afterwards. The property is very dark (no parking lot lighting) so I would have been hesitant to stay there alone without my husband. Overall, it worked for what we needed.

80 John Roberts Rd. South Portland ME

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Within a short walk of Maine Mall, Econo Lodge Maine Mall is within 2 miles (3 km) of Sable Oaks Golf Course. This 54-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Nonesuch River Golf Club and Tate House Museum are also near this South Portland hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

All 54 recently renovated rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are also standard.


Property features

Renovated in 2016, Econo Lodge Maine Mall offers free WiFi in public areas, coffee in a common area, and a computer station. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

39.0% of guests recommend this hotel

Total of 36 reviews