- Liked: Cleanliness, staff & service, property conditions & facilities
- Disliked: Amenities
DISLIKES: 1. Uncomfortable bed (slanted impression). 2. Sink is right as you walk in the door, but nothing inside the bathroom. 3. Large bathroom, but nothing to set any toiletries or clothes on because the sink and everything else was outside of the bathroom. I had to lay all my clothes and bath things on the floor. 4. Not enough wall outlets. 5. Ran very late on our trip driving (from Los Angeles area), so got to the hotel at 1:40 a.m. Called three times during our trip in the day time prior to checking in to let them know we were running very behind, but when we got there (extremely tired), the lady at the reservation counter (who was very nice) told me, we are considered a cancellation because it was so late. I told her we called three times to let them know we were running late and she said she has no record of anyone calling. WTF! Not something you want to hear when you are exhausted and need to check in and go to sleep, but everything did work out OK, so I will give them that. LIKES: 1. Cleanliness 2. Cookies 3. Shower First time ever to stay in a Hilton Hotel. Thought it would be better.