Skip to main content
Beginning of main content

Super 8 Portales

2.0 out of 5.0

Recent guest reviews

great location for what we were in town for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Facilities were ok but one of the channels on the TV were muted even though the pic was perfect. This was the case with Fox News and we felt it was due to the staff trying to impose their values on us. When asked, the desk attendant said that Direct tv muted it, which I'm sure is not the case as we have directtv and it is not muted. The evening attendant was not friendly, however the attendant the next morning was very nice and pleasant.

Visiting in Portales spent very little time in room. Room was cleaned everyday but one. I didn't leave till early afternoon and they didn't clean after I left. Breakfast ended a little early for me Breakfast very simple but ok

The hotel manager is super and goes out of her way to make sure your stay is great.

We were given a smoking room that smelled horrible. The carpets were stained and filthy. WE left and went to visit relatives. This one was one of the worse. We could hear the guy in the room next to us coughing all nite. Needlesss to say I will never stay there again/

This was our second stay at this location. It is very near the campus of Eastern NM University which is why we stayed there. Rooms are just what we wanted - bed and bathroom. Continental breakfast is very limited so don't plan on bringing a big appetite. Staff are friendly, and rooms and common areas are clean. We would stay at this location again.

Great parking, nice, and clean.

Needed a place to sleep and it gave us that. Was a family reunion. And was close to it. Thank you!

Front desk staff good, room satisfactorily. Stayed prior at the Holiday Inn Express, but this hotel was 1/2 price compared to that one. Fair deal for the money spent!

Went for a family week-end. The room was satisfactory. Did not have an ironing board in our room. One was located by the check-in desk.

My wife and I reserved a non-smoking room and when we arrived we were placed in a smoking room, which of course smelled horrible. I didnt want to stay there, but because it was prepaid through Orbitz, the only way that we could get a refund was to go back through Orbitz. I actually paid the same rate for the hotel that I could have gotten had I called them myself. As far as I am concerned Orbitz did not provide a service and I wont be using Orbitz in the future.

[...] was very friendly and had a number of good suggestions for local restaurants. The room was exceptionally clean and comfortable. Breakfast the next morning had a lot of choices. This Super 8 should set the standard.

We were very surprised at how much this hotel has changed in just a year. Last year we were very pleased but not this time. The front desk staff was not friendly or very helpful. The beds were so hard, we actually thought about sleeping on the floor. The room was not as clean as it had been either. The hairdryer in the room barely worked & they declined to replace it. The coffee maker was horrible as well. We plan to return to Portales next year but we will be staying some place else.

1805 W 2nd St, US Hwy 70 Portales NM

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Super 8 Portales places you 18.9 mi (30.4 km) from Cannon Air Force Base and 20.7 mi (33.4 km) from Hillcrest Park Zoo. This hotel has 43 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Clovis Community College and North Plains Mall are also within a 30-minute drive.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

The 43 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include free newspapers, free local calls, and desks.


Property features

Guests of Super 8 Portales enjoy free WiFi in public areas, free newspapers, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.

Room options

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Super 8 Portales

Everyone (3) Couples (5) Business (1) Family (4)
4

nice close to football field

Everyone

great location for what we were in town for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By , from nm on Sep 12, 2016

2
Everyone

Facilities were ok but one of the channels on the TV were muted even though the pic was perfect. This was the case with Fox News and we felt it was due to the staff trying to impose their values on us. When asked, the desk attendant said that Direct tv muted it, which I'm sure is not the case as we have directtv and it is not muted. The evening attendant was not friendly, however the attendant the next morning was very nice and pleasant.

By on Apr 8, 2016

Review comment responded on May 27, 2016

Please forgive my late response, as I am a fairly new GM and am still learning to properly navigate the review response channels. However, I did read this review the day it was posted, and took efforts to ensure the evening attendant would be more appreciative of our guests choosing our hotel. I can assure you that we have no intention of pushing our political views by muting specific channels, as we all share different political views within our team. The truth is that we did have a bit of trouble with our TV system for a time, though I do not believe DTV muted a channel on their own accord, and are expecting to have a brand new system with a larger channel selection installed very soon. I am confident that the two downfalls you experienced during your last stay will not be part of any future stays you may have with us. I wish you the best.

4

everything satisfactory except refrigerator in roo

Everyone

Visiting in Portales spent very little time in room. Room was cleaned everyday but one. I didn't leave till early afternoon and they didn't clean after I left. Breakfast ended a little early for me Breakfast very simple but ok

By on Mar 22, 2016

Review comment responded on Mar 24, 2016

Thank you for staying with us and for leaving this nice review! House keeping shifts are usually finished by early afternoon, and I feel bad they didn't get to your room after you left. We appreciate your business, and look forward to seeing you again!

5

great weekend

Families

The hotel manager is super and goes out of her way to make sure your stay is great.

By on Sep 17, 2013

1

christmas trip

Couples

We were given a smoking room that smelled horrible. The carpets were stained and filthy. WE left and went to visit relatives. This one was one of the worse. We could hear the guy in the room next to us coughing all nite. Needlesss to say I will never stay there again/

By on Dec 26, 2010

3

simple but nice

Couples

This was our second stay at this location. It is very near the campus of Eastern NM University which is why we stayed there. Rooms are just what we wanted - bed and bathroom. Continental breakfast is very limited so don't plan on bringing a big appetite. Staff are friendly, and rooms and common areas are clean. We would stay at this location again.

By on May 7, 2010

4

perfect for the price!

Couples

Great parking, nice, and clean.

By on Jan 5, 2010

4

good

Families

Needed a place to sleep and it gave us that. Was a family reunion. And was close to it. Thank you!

By on Nov 28, 2009

4

find for the rate!

Families

Front desk staff good, room satisfactorily. Stayed prior at the Holiday Inn Express, but this hotel was 1/2 price compared to that one. Fair deal for the money spent!

By on Aug 19, 2009

3

mother/daughter weekend

Families

Went for a family week-end. The room was satisfactory. Did not have an ironing board in our room. One was located by the check-in desk.

By on Aug 18, 2009