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Recent guest reviews

It was ok. Breakfast was great with many options and good coffee. The room was visibly dirty at checkin with greasy hand prints still all over the appliances and mirrors and hair in the tub. Could be a great place just need more attention to cleaning.

The hotel was very clean and stuff very friendly.

Love it

Restaurant on the same property. A gas station about a quarter mile down the road with a car wash.

Check in was great, the hotel staff were friendly. The free breakfast was great, they had paper bags with a water bottle and granola bar ready to grab and go. They also set up a breakfast buffet with muffins, cereal, yogurt, hard boiled eggs, and coffee/juice. We only stayed for one night but the room was quiet enough to get some good sleep before we headed out early the next morning. The only issue we ran into: one of the beds had a large yellow-ish stain on the sheet (we always check the room for damage and double check the beds as soon as we get into the room) and old bloodstains on the pillow case. We told the front desk and they gave us a new sheet. Everything else was great but cleanliness could be improved. Despite the issue, I would recommend this hotel because they handled it pretty quickly and the price was reasonable!

Traveled for Thanksgiving with my wife and 10 month old. Booked a suite and it was perfect. Separate room for the kiddo in the pack and play. Staff was very friendly and the breakfast was great.

Met all our expectations and the staff did a great job!

Liked breakfast. Pool facilities. Staff frirndly.

Everything was good !!!!!!!!!!!!!&!!!!!!&&&&&&&&&&&

needs to be up graded,needs a fresh look..........

I've stayed here twice now and both times have been great! We had a spacious room with seriously comfortable beds! Lots of room for 3 adults and their belongings! The room had a nice mini fridge and microwave too. We couldn't hear doors slamming or the people next door, super quiet and peaceful during a busy time! Staff is super welcoming and helpful with great recommendations and directions too! Very clean and modern, always a great stay! We left without hitting the breakfast but I did see lots of fruit, make your own waffles, and lots more!

house keeping forgot to stop by one day, got a paltry $30.00 credit night manager hussled to help us, did great all else fine

Was very nice. We came because of sauna and were not disappointed. All amenities were very nice.

Nice hotel, front desk employee was friendly and helpful. We had the continental breakfast and ended up with food poisoning. We know it was the scrabbled eggs because 3 out of 4 people in our party had the eggs and these are the people that ended up sick.

Person at front desk needed some work on people skills but the location made up for any short comings we had. Dining is close by and it is in a perfect location to attend the Silver Lake Triathlon.

County Road CX Portage WI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Indoor pool

Best Western Resort Hotel & Conference Center is located 2.8 mi (4.5 km) from Wisconsin River and within a 10-minute drive of Fort Winnebago Surgeons Quarters. This 99-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

42-inch flat-screen TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is not available.


Property features

At Best Western Resort Hotel & Conference Center, guests enjoy features like an indoor pool, a 24-hour gym, and a sauna. Free parking is available if you drive. Front-desk staff can assist with luggage storage and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Resort Hotel & Conference Center

Everyone (14) Couples (17) Business (3) Family (28) Friends (7)
3
Everyone

It was ok. Breakfast was great with many options and good coffee. The room was visibly dirty at checkin with greasy hand prints still all over the appliances and mirrors and hair in the tub. Could be a great place just need more attention to cleaning.

By on Oct 22, 2023

Review comment responded on Oct 23, 2023

I do apologize for the way you found your room on check in. I will speak with housekeeping about this.

5
Family with small children

The hotel was very clean and stuff very friendly.

By , from Portage on Apr 3, 2023

Review comment responded on Apr 3, 2023

Thank You for taking the time to review your stay with us, we appreciate it!

4
Everyone

By on Feb 15, 2022

5
Everyone

Love it

By on Dec 7, 2021

Review comment responded on Dec 8, 2021

Thank you for the awesome rating we do appreciate it!!

5
Friends

Restaurant on the same property. A gas station about a quarter mile down the road with a car wash.

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Thank you for the rating, we do appreciate it.

4
Family

Check in was great, the hotel staff were friendly. The free breakfast was great, they had paper bags with a water bottle and granola bar ready to grab and go. They also set up a breakfast buffet with muffins, cereal, yogurt, hard boiled eggs, and coffee/juice. We only stayed for one night but the room was quiet enough to get some good sleep before we headed out early the next morning. The only issue we ran into: one of the beds had a large yellow-ish stain on the sheet (we always check the room for damage and double check the beds as soon as we get into the room) and old bloodstains on the pillow case. We told the front desk and they gave us a new sheet. Everything else was great but cleanliness could be improved. Despite the issue, I would recommend this hotel because they handled it pretty quickly and the price was reasonable!

By , from Milwaukee, WI on Sep 18, 2020

Review comment responded on Sep 18, 2020

Thank you for the review from your stay. I appreciate hearing the good and bad. I will pass the comments on about the cleanliness and make sure they are checking more closely.

5
Everyone

By on Jun 7, 2020

Review comment responded on Jun 9, 2020

Thank you for the review, we appreciate it!

4
Everyone

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for the rating! So glad that you enjoyed your stay with us.

5
Family with small children Family

Traveled for Thanksgiving with my wife and 10 month old. Booked a suite and it was perfect. Separate room for the kiddo in the pack and play. Staff was very friendly and the breakfast was great.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Thank you and we appreciate you for taking the time to review your recent stay with us. We are pleased to see that you enjoyed your stay, and hope to see you again!!

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for the review, from your stay with us.

Best Western Resort Hotel & Conference Center

2701 County Road CX, Portage, WI 53901
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