- Disliked: Staff & service
Overall, stay was so-so but check-in was miserable. Took approximately 20 minutes with no other customers around. Clerk could not find reservations even with a confirmation #, name, etc for about 10 minutes. When he did finally find them, only 1 unit had been reserved while my confirm clearly stated 2, and also showed charges for 2. Other members of my party had to book again with much delay since the clerk clearly didn’t have much experience with how to do this. Never apologized for delay or thanked us for our patience. Not a good experience after a long day.