It was fantastic. The only problem was live music at a neighboring hotel that was extremely loud (to the point where it was impossible to sleep). The food was great at their restaurant (the omellettes, in particular). The pool was nice, but the drinks seemed quite weak. The front desk staff were ...
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The hotel has a very good service and attention. In addition it is very clean and has all the expected standard comodities. The best thing about this hotel is its wonderful location. Easy to move around by public bus and if you rent a car, it is also easy to find a free parking place (even in august!).
This hotel is fantastic. The rooms were clean and spacious. The location is excellent (near the main Palma bus station) and the included breakfast is extensive and delicious. What most impressed us was help we received from the front desk a week after our stay. Returning to Palma (to spend the night at another hotel near the airport before catching an early morning flight to the US) after a week in Alcudia, my wallet was pick-pocketed. Not knowing where to turn, we stopped in at the UR Palacio Avenida to ask for help. The front desk personnel made phone calls for us (even one to the US) to help us determine what to do. They held our luggage while we went to file a police report and they gave us internet access so that we could make wifi calls to cancel credit and debit cards. I cannot praise them enough for their help. I wouldn't consider staying anywhere else in Palma.
A lot more than what we expected. Nice pool, staff and defintely the best view of Mallorca from its giant terrace. Totally recommend.
This was our first time staying at an Iberostar hotel. This hotel was perfect for a family with little kids! It was a very short walk to the beach (just need to cross one street!) The hotel provides you beach towels so you don't have to bring them....and while we didn't take advantage of the kids club, they few kids club staff members we meet just walking around were very friendly and engaging!! The rest of the hotel staff was also very friendly and accommodating. Finally, the breakfast....was outstanding!!! Anything and everything you could imagine was made....and they took extra special care of the kids. The crepe maker made my girls special Mickey mouse crepes which made their day.