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Best Western Plus Poconos Hotel

2.5 out of 5.0

Recent guest reviews

The pictures did not match the overall condition of the Hotel. I was very disappointed with this hotel. You figured with the name Best Western Plus. It would be upgraded version from the standard Best western brand name. Much to my disappointment along with my G/F disappointment. We were in town for a wedding. This hotel is do for a major renovation. The rooms are small, the doors were beat up, the door locks are and old retro fit to accommodate the new keyless entry cards rather then replace the door , the rooms are not very nice as a matter of they are also in need of major updating. not too mention on the small side. the room bathrooms are tiny compared to most places I have stayed at over the years. Basically do yourself a favor and do some extra research to find your self a better place to stay

I requested housekeeping services but was not done

It was a typical, good experience. Check in and check out was smooth and easy. Pool use and breakfast was as expected. Parking was plenty. Great service everywhere.

Very decent hotel especially for the price. Recently redone. Rooms were superficially clean. If you look you can find dirt in the corners. Friendly staff and good breakfast. Rooms are a bit small and towels are tiny. Hotel is in a pretty place

Check-in worked well. Afternoon attendant was knowledgeable about the area and could describe restaurants and ski resort in detail. He knew very much about the local area having lived there his whole life. He was friendly and helpful. The room was ok and the bed was comfortable. The bathroom was small but sufficient. The hotel is built into a hillside so parking for the first floor was on the lower level and for the second floor was on the other side at the top of the hill making entrance and exit from either floor very easy. The hotel is very near a family oriented year round resort (skiing and indoor water park in the winter and water park in the summer plus near a state park suitable of outdoor activities). Breakfast provided by the hotel while not fancy, was certainly sufficient and hearty enough to provide energy to start an active day. I would certainly stay there again.

Good and spacious rooms. Quiet stay. Free internet and breakfast.

Hotel was well located and close to much of what is in the area.

Went for a night and it was not enough. There is so much to do in the area. Definitely will be back again.

This is our second time staying here so we can go to camelback . It is perfect for us . Only complaint is the pool should be warmer now in the cooler months

Very old, bad smells, not clean, found hair from previous guest in the bathroom and in the beds Wouldn't recommend to anyone

Good friendly staff and great hot breakfast included. Room was clean. Fitness room was small, but still got a workout in. Much better value than other nearby hotels/inns.

Great hotel, conveniently located right outside Camelback resort. very reasonably priced, breakfast is included! Hotel room is very comfortable, very clean and very quiet. They even have the Disney Channel for kids. Bathroom may be a little small, but housekeeping is great! Staff at the front desk are very friendly. Has an indoor swimming pool as well, which is great in the winter. The only minus is that there is no outdoor swimming pool. We have been there twice, and enjoyed our stay!

Bathroom was extremely small. Very disappointed in thegame room. Two machines does not make a game room.

Hotel was very comfortable and quiet. The facilities were clean and accessible with a nice pool. The rooms were spacious with all of the latest electronic amenities. The artwork and decorum of the space was commendable.

Hotel was okay - beds were not that comfy - we had an issue with the AC ... Our neighbors were extremely loud all night and the staff did nothing about it after a phone call !!!!! Location was great for camelback and the outlets !!!

the room was dirty and the area they put us was noisy. the half sized pillows made it uncomfortable and the noise in the rooms around us was unbearable. when we brought the noise up to the staff they said oh well. the tub was disgusting s well as the pile of hair in the bathroom and tooth paste on the mirror and walls not to mention the nice black head board with god knows what on it....crispy and disgusting.

My husband and I were in the area for just one night for my husband's business meeting. From the moment we stepped into the lobby, we were impressed! The decor was upscale and clean. The front desk staff (Chris and Andrew) greeted us cheerfully and made our check in experience pleasant and efficient. They were extremely helpful and friendly, offering suggestions for dinner and offering help if needed! Our room was clean, beautifully furnished and included great conveniences such as a microwave, mini fridge and multiple, easily accessible outlets! The fireplace was a lovely touch, even though it was summer and we didn't use it! The pool area was warm and pleasant, with adequate seating areas. In the morning, we were treated to a full breakfast of scrambled eggs, sausage, make-your-own waffles, bagels, toast, juice, coffee, tea, cereal and yogurt. The next day as I was checking out, I realized I had forgotten my sweater and Ms Renee (I believe she is the lead housekeeper) offered to retrieve it for me! She did so quickly and with a sweet smile. Chris and Andrew offered suggestions for my day and a very nice lunch suggestion. All in all, this was a great experience at a very good price!

Room was clean, updated and close to the shopping outlets... Staff was friendly and helpful... Overall, would recommend.

Convenient location and near to many restaurants and stores a short drive away. Make sure if you do not need a smoking room, to get non smoking in the reservation--ours erroneously was smoking and it a separate attached wing so you cannot use the elevator on the top floor and are required to use stairs.

arrived very late (3am) and left for a wedding at checkout time. They provided a baby crib and the stay was comfortable considering the major construction that was going on at the time.

2647 Route 715 Tannersville PA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of The Crossings Premium Outlets, Best Western Plus Poconos Hotel is within a few miles (5 km) of Camelbeach Mountain Waterpark. This 90-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. Camelback Ski Area is also near this Tannersville hotel.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 10 AM.


Rooms

All of Best Western Plus Poconos Hotel's 90 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests staying at Best Western Plus Poconos Hotel enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Guest reviews for Best Western Plus Poconos Hotel

Everyone (11) Couples (30) Business (5) Family (29) Other (4) Friends (5)
2
Everyone

The pictures did not match the overall condition of the Hotel. I was very disappointed with this hotel. You figured with the name Best Western Plus. It would be upgraded version from the standard Best western brand name. Much to my disappointment along with my G/F disappointment. We were in town for a wedding. This hotel is do for a major renovation. The rooms are small, the doors were beat up, the door locks are and old retro fit to accommodate the new keyless entry cards rather then replace the door , the rooms are not very nice as a matter of they are also in need of major updating. not too mention on the small side. the room bathrooms are tiny compared to most places I have stayed at over the years. Basically do yourself a favor and do some extra research to find your self a better place to stay

By on Sep 18, 2017

3
Everyone

I requested housekeeping services but was not done

By on Aug 30, 2017

4

always a good experience

Couples

It was a typical, good experience. Check in and check out was smooth and easy. Pool use and breakfast was as expected. Parking was plenty. Great service everywhere.

By , from NJ on Aug 26, 2017

3
Everyone

Very decent hotel especially for the price. Recently redone. Rooms were superficially clean. If you look you can find dirt in the corners. Friendly staff and good breakfast. Rooms are a bit small and towels are tiny. Hotel is in a pretty place

By on Aug 23, 2017

4

close proximity to a family destination ski resort

Everyone

Check-in worked well. Afternoon attendant was knowledgeable about the area and could describe restaurants and ski resort in detail. He knew very much about the local area having lived there his whole life. He was friendly and helpful. The room was ok and the bed was comfortable. The bathroom was small but sufficient. The hotel is built into a hillside so parking for the first floor was on the lower level and for the second floor was on the other side at the top of the hill making entrance and exit from either floor very easy. The hotel is very near a family oriented year round resort (skiing and indoor water park in the winter and water park in the summer plus near a state park suitable of outdoor activities). Breakfast provided by the hotel while not fancy, was certainly sufficient and hearty enough to provide energy to start an active day. I would certainly stay there again.

By , from East coast on Mar 19, 2017

4
Everyone

Good and spacious rooms. Quiet stay. Free internet and breakfast.

By on Mar 16, 2017

4

good location

Everyone

Hotel was well located and close to much of what is in the area.

By on Mar 3, 2017

5
Everyone

Went for a night and it was not enough. There is so much to do in the area. Definitely will be back again.

By , from Parsippany, NJ on Nov 22, 2016

5

perfect location for camelback activites

Everyone

This is our second time staying here so we can go to camelback . It is perfect for us . Only complaint is the pool should be warmer now in the cooler months

By , from Bronx, NY on Oct 31, 2016

2
Everyone

Very old, bad smells, not clean, found hair from previous guest in the bathroom and in the beds Wouldn't recommend to anyone

By on Oct 21, 2016