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Turtle Beach by Rex Resorts

3.0 out of 5.0

Recent guest reviews

The hotel has a shortage of housekeeping staff. My room was not available for check in for over an hour after the check in time. Several guests also experienced this. On a daily basis housekeeping would not clean the room until around 5pm. The wifi service is terrible so plan on using your data plan. Breakfast was good. If you want to purchase alcholic drinks at the pool bar you have to first buy "hotel dollars" at the front desk. Any unused "hotel dollars" expire at the end of the day and cannot be used the following day, so beware because this was not explained to me. Cable tv only has 6 channels.

Very comfortable place to stay.staff was very helpful and courteous.

By no means a five star hotel but we had a five star vacation there. Leatherback turtles nesting outside our balcony really made our time there exciting. If you are looking for a peaceful relaxing place in off season this is the place, however if you are looking for activities and nightlife choose another place. Kids may be bored with only swimming but we LOVED the quiet. Buffet meals delicious! Staff was awesome and made a friend with one of the staff who we will keep in contact for the next year until we come back!

This is a 2 star hotel. The food, the service, the staff were all bad to blunt. The Bartender was horrible. There was only 1 bar, the pool bar. 1 Dining option. The room needs to upgraded. Our air condition was blowing warm air. You could not use the beach, because the waves will swept you away. The Padlock the entry door at night. Stay somewhere else. It was not worth the money. I should of ask for a refund because we had to go out and eat ad drink.

Hotel located on the beach. Check in slow, rooms dirty, sand everywhere, dirty bathroom, no television channels, Security bored alone does not help you carry luggage, hotel staff very rude, incompetent, do not want them to work. Dirty pool, bar by the pool open only one in the lobby closed. The bartenders work as a punishment. All inclusive in name only. Meals 3 times a day the same. I do not recommend general the select another hotel.

The staff was nice but not accommodating enough because we were not able to choose the type of room we wanted even though there were rooms empty. The rooms were bare and seemed to be dirty and not cleaned for some time. The furniture within the room was VERY out of date. I felt like I was in an army barracks because that was the set up of the rooms. The first night we had no clean water for about 12 hrs. The water in the pipes and shower was brown and unusable. The food and drinks were good and the serving staff, very pleasant. The location and view from the seafacing room I was in was superb because it was right on the beach. There is no internet in the rooms, only in the lobby. No fridge or microwave in the rooms either. Even though I had the all inclusive package I did not use the water sports facility so I can't review that aspect. But if you want to do water sports you have to wake up early to get access to all of the options because they start their activities between eight thirty and nine. In addition the television only had about 12 channels and they weren't consistent. For example, one night HGTV was showing and by the next day we could not find that channel anymore it was 12 totally different channels that were there and of course with our luck all of them were in Spanish. Overall the resort needs ALOT of work. Right now they're at the standard of a motel. Not good at all.

First, it should be noted that the hotel is not in Scarborough but in Black Rock, a considerable distance from Scarborough. The line at the front desk was long and filled with angry customers. We had requested a crib, if which they had no record and it took over an hour of unanswered phone calls and trips to the front desk to get one. Staff is absurdly rude, food is bland and limited. The entire place smells like a septic tank, man who delivered our crib smelled of booze and cigarettes and there's an open archway to the very public street. A band blasted bad music until 10am on a Monday.

The hotel's features are not the newest and may not be the fancy hotel experience you may be looking for. If you're looking for something more quaint and rural, and wish to interact with the people of the area, this trip is good for you! The weather is warm, the sea is right outside your room and local cuisine is tasty Hope this helps

The food was great. I told the staff they should publish a cookbook with the recipes.

Our room in the hotel was so far away from the reception hall and the pool it took us 5-8 minutes to walk to the room. The room itself was nice (ocean front) but that is about the only good thing about this hotel. The pool was only 4 feet deep and there was a jacuzzi but it didn't work. It also was more of a family-style hotel and not suitable for a young crowd.

This place is completely average which is not a bad thing. The room was ok,the food was ok,the location was ok.Sit by the pool and relax ,take a dip and swim up to the poolside bar and grab a drink or go 20 feet from the pool and take a stroll on the beach. I got the all inclusive package so food and drinks were "free" so to speak.If you plan on not leaving the resort then you should get the all inclusive. If you're not going to be eating three times a day and drinking a lot then it might not be worth it.

Upon entering the hotel we were warmly greeted by the staff. They had drinks available to use as well as a clean peppermint scented hand towel to clean up. That was wonderful until we found out... *The hotel was NOT in the Scarborough. It was in Courland Bay. *It was away from anything near Scarbourough and Crown Point which is where all the interesting places are. *The beach was murky and the waves were crazy. *We were bored and had it not been for the pool we would not have had anything to do. *Dinner was expensive at the only restaurant there with the same menu of about 16 or so items to choose from. *Three of the dishes on the menu with chicken was not available because they didn't have chicken. Who does not have chicken at a restaurant?!!!! *There were only about 8 channels on the tv and one of them was in Spanish so we really had 7 channels to choose from. *We had no phones in our room because they were doing maintenance on the phonse system. We had to take a long walk to the front desk anythime we need to talk to someone which was really annoying!!! *Our safe was broken and they were clear on the fact that they were not going to fix it. *The room was clean but not updated at all. I would never recommend or return to this place again. I can't believe the incorrect advertisement of this place on its location which is really wrong.

We checked in about 5:30pm, after a long trip. A/C didn't work in the room, so we went to the pool to unwind. We were kicked out of the beautiful, well-lit pool after less than 10 minutes, because it closed at 6pm!( <--for no particular reason - 3 different employees didn't know WHY ) We were finally re-accomodated to an air-conditioned room after the 3rd request, some hours later. We were not allowed to look at the breakfast buffet prior to purchasing it; we were not allowed to pay cash at the restaurant or the swim-up bar; we were given mis-information at the front desk 3 times... there were just too many rules. I felt like a number, not a valued customer.

This is not a bad hotel if you are in the correct demographic. They do have all-inclusive food and booze, but everything closes down early and the majority of guest are of retirement age, which is totally cool if you are retired and want to relax. Not so good if you are young(er) and looking to pick up chicks and get rowdy! ; ) On the plus side: the all-you-can-drink option (which unfortunately can be slow at times) and it is right on the beach...

This is a reasonably priced resort with some great amenities. Every room not only overlooks the water, every room is within 50 yeards of a gorgeous yellow sand beach on Turtle Bay. The food is very good for an all-inclusive resort, with a varied menu that included local Caribbean dishes. Largest pool on Tobago with swim up bar. Very convenient location to airport and tourist attractions. Rooms cleaned thoroughly daily; exceptionally friendly staff. Only downer was the rooms and general facilities are in need of updating. New general manager,[...], and assistant manager, [...], seem to be committed to doing just that.

I thought this hotel was great value for what we paid. Was it perfect, no, but I enjoyed myself. The only negative was that the food was not good. I would definitely suggest not chosing the all inclusive option. There is only one restaurant that is expensive. The food on Tobago in general is really expensive. The cabs are cheap, though, so it is best to take a cab to a restaurant each night. There are no walking distance restaurants. Staff were pretty rude but that is really no big deal. The room was fine. View from the balcony was spectacular. The best thing about the hotel was the beach. Fun for swimming with a sandy bottom and turtles nest there. The highlight of our trip was seeing a giant leatherback turtle lay its eggs.

The beach the hotel was on was beautiful. It was nice, soft sand it was pretty clean. The staff at the hotel was not the most friendly. Not a lot of Americans travel there but more English and Germans do talking to some people there. I'm guessing the hospitality is a cultural thing but I'm not sure. If you're looking for great service and 3 to 5 stars, I would go elsewhere. The food was not good and a bit expensive for what you got ($14 US per person). I ended up paying this for eggs, toast, and bacon every day for breakfast.

We had maybe our best holiday ever, wonderful staff who couldn't do enough to help, great location on a turtle nesting beach, great weather, great food. All inclusive is great value too. And we enjoyed the guests company and made many new friends. Management really tries to get it right and listens well to feedback.

Rex Turtle Beach is an outstanding site on a great beach. Very easy to see turtles and fishermen right outside the room, clearly a highlight. Rooms were a bit basic and sparsely furnished, perhaps reflecting the beach emphasis and the age of the property. Strangely, absolutely no bathroom amenities (soap, shampoo, etc) were provided. Meals made a special attempt to incorporate local foods and cooking styles, a good change from standard hotel dining offerings. Location was a bit of a distance from other hotels and restaurants, but taxis were available as required.

Courland Bay Plymouth Tobago

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Turtle Beach, Turtle Beach by Rex Resorts is within a mile (2 km) of Stonehaven Bay. This 125-room, 3-star resort has an outdoor pool along with free in-room WiFi and free self parking. On the beach, the resort is also close to Fort Bennett and Mount Irvine Bay.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 9:30 AM. Enjoy a bite to eat at Kiskadee, the resort's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 125 air-conditioned rooms feature balconies. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries.


Property features

Guests staying at Turtle Beach by Rex Resorts enjoy an outdoor pool, outdoor tennis courts, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Other amenities at this beach resort include a free kid's club, laundry facilities, and wedding services.

Room options

Standard Room, Ocean View

King 1 | Twin 2 | Sleeps 4

Room, Sea View (Turtle)

King 1 | Twin 2 | Sleeps 2

Deluxe Room, 1 Double or 2 Twin Beds, Ocean View

Full 1 | Twin 2 | Sleeps 4

Deluxe Room, 1 Double or 2 Twin Beds, Ocean View (Triple)

Full 1 | Twin 2 | Sleeps 3

Guest reviews for Turtle Beach by Rex Resorts

Everyone (3) Couples (10) Family (3) Friends (3)
2

extremely slow check in and terrible wifi

Everyone

The hotel has a shortage of housekeeping staff. My room was not available for check in for over an hour after the check in time. Several guests also experienced this. On a daily basis housekeeping would not clean the room until around 5pm. The wifi service is terrible so plan on using your data plan. Breakfast was good. If you want to purchase alcholic drinks at the pool bar you have to first buy "hotel dollars" at the front desk. Any unused "hotel dollars" expire at the end of the day and cannot be used the following day, so beware because this was not explained to me. Cable tv only has 6 channels.

By , from New York on Jun 28, 2017

4
Everyone

Very comfortable place to stay.staff was very helpful and courteous.

By on Apr 4, 2017

5

wonderful beach front hotel

Everyone
Large pool next to sea Beach for long walks and great swimming

By no means a five star hotel but we had a five star vacation there. Leatherback turtles nesting outside our balcony really made our time there exciting. If you are looking for a peaceful relaxing place in off season this is the place, however if you are looking for activities and nightlife choose another place. Kids may be bored with only swimming but we LOVED the quiet. Buffet meals delicious! Staff was awesome and made a friend with one of the staff who we will keep in contact for the next year until we come back!

By , from Wisconsin on Jul 6, 2016

1

would not stay here again

Couples

This is a 2 star hotel. The food, the service, the staff were all bad to blunt. The Bartender was horrible. There was only 1 bar, the pool bar. 1 Dining option. The room needs to upgraded. Our air condition was blowing warm air. You could not use the beach, because the waves will swept you away. The Padlock the entry door at night. Stay somewhere else. It was not worth the money. I should of ask for a refund because we had to go out and eat ad drink.

By on Feb 5, 2016

1

couple trip

Couples

Hotel located on the beach. Check in slow, rooms dirty, sand everywhere, dirty bathroom, no television channels, Security bored alone does not help you carry luggage, hotel staff very rude, incompetent, do not want them to work. Dirty pool, bar by the pool open only one in the lobby closed. The bartenders work as a punishment. All inclusive in name only. Meals 3 times a day the same. I do not recommend general the select another hotel.

By on Apr 14, 2015

1

turtle beach resort needs alot of improvement

GetawayWithFriends

The staff was nice but not accommodating enough because we were not able to choose the type of room we wanted even though there were rooms empty. The rooms were bare and seemed to be dirty and not cleaned for some time. The furniture within the room was VERY out of date. I felt like I was in an army barracks because that was the set up of the rooms. The first night we had no clean water for about 12 hrs. The water in the pipes and shower was brown and unusable. The food and drinks were good and the serving staff, very pleasant. The location and view from the seafacing room I was in was superb because it was right on the beach. There is no internet in the rooms, only in the lobby. No fridge or microwave in the rooms either. Even though I had the all inclusive package I did not use the water sports facility so I can't review that aspect. But if you want to do water sports you have to wake up early to get access to all of the options because they start their activities between eight thirty and nine. In addition the television only had about 12 channels and they weren't consistent. For example, one night HGTV was showing and by the next day we could not find that channel anymore it was 12 totally different channels that were there and of course with our luck all of them were in Spanish. Overall the resort needs ALOT of work. Right now they're at the standard of a motel. Not good at all.

By on Mar 8, 2014

1

unclean, unsafe, and unsavory

Families

First, it should be noted that the hotel is not in Scarborough but in Black Rock, a considerable distance from Scarborough. The line at the front desk was long and filled with angry customers. We had requested a crib, if which they had no record and it took over an hour of unanswered phone calls and trips to the front desk to get one. Staff is absurdly rude, food is bland and limited. The entire place smells like a septic tank, man who delivered our crib smelled of booze and cigarettes and there's an open archway to the very public street. A band blasted bad music until 10am on a Monday.

By on Dec 31, 2013

3

decent

Families

The hotel's features are not the newest and may not be the fancy hotel experience you may be looking for. If you're looking for something more quaint and rural, and wish to interact with the people of the area, this trip is good for you! The weather is warm, the sea is right outside your room and local cuisine is tasty Hope this helps

By on Nov 27, 2013

4

just what i needed

Couples

The food was great. I told the staff they should publish a cookbook with the recipes.

By on Oct 26, 2013

2

okay hotel

Couples

Our room in the hotel was so far away from the reception hall and the pool it took us 5-8 minutes to walk to the room. The room itself was nice (ocean front) but that is about the only good thing about this hotel. The pool was only 4 feet deep and there was a jacuzzi but it didn't work. It also was more of a family-style hotel and not suitable for a young crowd.

By on Jan 31, 2012