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Family Club Grand Riviera Princess All Inclusive

4.0 out of 5.0

Family Club Grand Riviera Princess All Inclusive

4.0 out of 5.0

Recent guest reviews

We liked everything. The activities for the kids were fun and the shows were great. I wish the centers for the kids be ages 2 and up since they are only able to care for the kids ages 4 and up without parents being present. Of course those time are schedule but it’s nice cause if mom and dad want to do an activity by them selves they can plan accordant to the center hours. Other way then that it’s a great place for the family to go out and enjoy time together.

I love how accommodating they were to the children!

Great ice cream! Family club was very quiet. Kids loved pirate restaurant.

The swimming pools next to the rooms! Very limited restaurants that don’t need reservations. Beach was very dirty with seaweed!

The lady at the reception desk was not very friendly. When I asked if the restaurant was open she suggested I get room service which was available at an extra cost.

Very big, room not great but pools and service great

The hotel and staff were wonderful. The grounds are beautiful. The food in the restaurants was mediocre. Preferred the buffets.

We had a wonderful time at this resort. The grounds are beautiful, the rooms clean and very nice. Ours was a king bed with bunk beds for the kids. Plenty of space for our family of five. Lots of pools to choose from but our kids loved the kids pool with the slides best. Beach beautiful, very clean in November during our stay. It is a bit rocky though so water shoes are a good idea for little kids. The staff was so nice, helpful, and accomodating. Our only negative feedback would be that the towel stations seemed few and far between (unless we were just missing them) and the fondue restaurant was not very good. I would encourage the reort to pick a different theme for that one. All in all we truly loved this reort!

just for everyone to know where everything is located since it's a huge hotel

We had a fantastic Time! The food was good, the beach and facilities were clean, and the staff was accomadating.

Prolongación 5ta Avenida Mza 20 Lote 06 Playa del Carmen QROO

Hotel highlights

  • Free buffet breakfast
  • Free in-room WiFi
  • Free parking
  • Onsite dining

Family Club Grand Riviera Princess All Inclusive places you within 3 miles (5 km) of popular attractions like El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya. This 144-room, 4-star property welcomes business and leisure travelers with 12 outdoor pools, a full-service spa, and 12 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. There are ample dining options with 12 onsite restaurants, including Buffet Family Club, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

Guests can expect to find free WiFi and 32-inch a plasma TV with cable channels and a DVD player. The bathroom offers a jetted tub, free toiletries, and bathrobes. Other standard amenities include free minibar items, a balcony or patio, and an iPod dock.


Property features

Guests of Family Club Grand Riviera Princess All Inclusive have access to a full-service spa, 12 outdoor pools, and a nightclub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a fitness center, and outdoor tennis courts.

Room options

Family Room, Pool Access (Club)

King 1 | Full 2 | Sleeps 5

Family Room (Club)

King 1 | Full 2 | Sleeps 5

Guest reviews for Family Club Grand Riviera Princess All Inclusive

Everyone (6) Family (3)
4
Family with small children Families

We liked everything. The activities for the kids were fun and the shows were great. I wish the centers for the kids be ages 2 and up since they are only able to care for the kids ages 4 and up without parents being present. Of course those time are schedule but it’s nice cause if mom and dad want to do an activity by them selves they can plan accordant to the center hours. Other way then that it’s a great place for the family to go out and enjoy time together.

By on Jun 25, 2019

5
Family with small children Families

I love how accommodating they were to the children!

By on Jun 14, 2019

Review comment responded on Jun 14, 2019

Thank you so much for your feedback is a pleasure to us make your vacations a dream.

5
Families

Great ice cream! Family club was very quiet. Kids loved pirate restaurant.

By on May 28, 2019

Review comment responded on Jun 4, 2019

Thank you very much for your nice comment.

4
Family with small children

The swimming pools next to the rooms! Very limited restaurants that don’t need reservations. Beach was very dirty with seaweed!

By on May 27, 2019

Review comment responded on Jun 6, 2019

Thank you very much for your feedback is very important for us, as this way we know the areas that we need to improve. Best Regards

4
Everyone

The lady at the reception desk was not very friendly. When I asked if the restaurant was open she suggested I get room service which was available at an extra cost.

By on Dec 5, 2018

Review comment responded on Dec 6, 2018

Good morning dear Brenda, Thank you very much for rating us, your feedback is very important to us. Come back soon!

4
Everyone

Very big, room not great but pools and service great

By on Nov 28, 2018

Review comment responded on Nov 28, 2018

Thank you very much for your comments, we apreciate your feedback!

4
Everyone

The hotel and staff were wonderful. The grounds are beautiful. The food in the restaurants was mediocre. Preferred the buffets.

By on Nov 27, 2018

Review comment responded on Nov 29, 2018

Thank you very much for your comments we appreciate your feedback! come back soon!

5

fantastic resort for families

Everyone

We had a wonderful time at this resort. The grounds are beautiful, the rooms clean and very nice. Ours was a king bed with bunk beds for the kids. Plenty of space for our family of five. Lots of pools to choose from but our kids loved the kids pool with the slides best. Beach beautiful, very clean in November during our stay. It is a bit rocky though so water shoes are a good idea for little kids. The staff was so nice, helpful, and accomodating. Our only negative feedback would be that the towel stations seemed few and far between (unless we were just missing them) and the fondue restaurant was not very good. I would encourage the reort to pick a different theme for that one. All in all we truly loved this reort!

By , from austin, tx on Nov 22, 2017

Review comment responded on Jan 12, 2018

gracias!

4

good, they need to educate all the staff

Everyone

just for everyone to know where everything is located since it's a huge hotel

By , from Texaa on Oct 31, 2017

Review comment responded on Nov 2, 2017

Thank you so much for your comments Mr Gabriel

4

family friendly!

Everyone

We had a fantastic Time! The food was good, the beach and facilities were clean, and the staff was accomadating.

By , from Menomonee Falls, Wi on Jun 27, 2017

Review comment responded on Jul 8, 2017

Dear CR, Dear Guest, Thank you for choosing Family Club Princess. It is wonderful to know how much you enjoyed your stay in the resort! We are very proud of the service you received from our staff and your opinion regarding our grounds and facilities. Warm regards,

Family Club Grand Riviera Princess All Inclusive

Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO 77710