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Recent guest reviews

My sister and I felt that they did an excellent job at limited capacity, cleanliness and proactive measures to keep people healthy. All employees wore masks and all food service employees also work face shields. All menus were done with a QR code; they checked your temp and always had sanitizer you had to put on when entering to eat at a restaurant; they sanitized our luggage when we arrived and overall the place was very clean. I was very impressed and felt more comfortable as a result. And to top it off, the staff were super helpful and friendly. It was such a winds weekend.

Staff and service was great. Rooms where clean and comfortable. Pool area was nice. Seaweed was only thing that was a little issue.

Me gusto la playa , el servicio . No me gusto la espera en los restaurantes a la carta

Beach was the best we’ve seen. It had a flat easy entry with no rocks. Palm trees instead of palapas. Food was normal fair but better quality and preparation. Only negatives were bar opens at 11:00 so no tequila for breakfast.

Nice location. Awesome pool and beach. Great food.

What a wonderful resort. The location at first may seem a bit south from the main hotel strip, but it 100% worth it if you want peace and quiet, but still do some awesome partying. The Catalonia is constantly being upgraded, and what other may say about it being dated is a bit short sighted....... my reply is like most tropical locations - it's constantly growing..... Water both pool and Caribbean sea side are beautiful and if you want to SCUBA, the on site certified site is perfect! Room we had was super well kept, and anything we needed was taken care of quickly. A special shout out to the staff - Lemuel H., and Javier are two amazing servers that really went above and beyond. YOU will find the staff will wow you. Entertainment is really cool. They have a local troop that does dancing most nights, and then are the event directors during the day, I have NO idea how they can keep up with all the activities... But they do, and will pull you in with a smile. Make sure to attend the 9:30 shows... each day is different and well produced for a small band of performers. They really put their heart into the performances. Oh - one thing to remember - as it's all inclusive - bring cash along when you go to the pool, or other activities. Tipping is not expected, but you will regret not having the ability to tip on a whim... as the staff deserve it.

Staff was very attentive. Food was good. Even though the beach was affected by the seaweed the beach was still beautiful. People need to remember That is Mother Nature telling us humans to clean up out act and stop pollution.

I liked the layout of the property. People were kind and polite. Food was ok. Didn’t like the pool was too warm and way too manny cuts. It should have an area for adults to hung out or to swim. I think the prices for the spa are a bit unrealistic. Way to expensive. Entertaining group very good 👍

I loved the smaller feel to this resort. It is tucked away in the jungle which my kids loved. There was wildlife to see everyday. The staff was amazingly friendly. This is not a super fancy Americanized place. If you want that vibe don't stay here. I enjoyed it because it wasn't Americanized and it was a great cultural experience for my kids. The seaweed in the ocean is definitely a problem if you are like me and want to spend days in the ocean. They work everyday to clean the beach area but there is nothing they can do about the mounds of seaweed floating in. So, you spend a lot of time at the pool. There is only one big pool which worked perfectly fine for us. The food was ok. The buffet had a good variety but you have to wait to be seated which was something we aren't used to. The buffet by the pool was ok but again they want you to sit and eat not bring food out to pool from buffet. There is also a taco truck and brat truck by pool.

TOO MUCH SEAWEED. NOT AT ALL RESORTS FAULT.OVERALL VERY WONDERFUL TIME, LOVE RESORT.

The service ,food and the beach.The garden also was unique

El hotel es muy bonito, el personal muy amable y la comida espectacular, la playa es hermosa

Había popó a lado de la piscina y muchísimo mosco. Es un nido de Dengue, cabe mencionar que el check in fue hasta las 4pm porque no tenían la habitación lista.

Carr Fed 307 Chetumal Pto Juarez km306 Playa del Carmen QROO

Hotel highlights

  • Steps from Maroma Beach
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Catalonia Playa Maroma All Inclusive places you next to Maroma Beach and a short drive from other popular attractions like El Camaleon Mayakoba Golf Course. This 407-room, 4-star property welcomes business and leisure travelers with a private beach, a full-service spa, and 7 restaurants.


Dining

There are ample dining options with 7 onsite restaurants, including El Pajarito, which specializes in international cuisine. You can get a quick energy boost at the coffee shop/café.


Rooms

All 407 air-conditioned rooms provide free minibar items, coffee makers, and free bottled water. Guests can expect free WiFi and 36-inch plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also available.


Property features

Guests of Catalonia Playa Maroma All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free valet parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive property include a fitness center, free WiFi in public areas, and a free kid's club.

Room options

Privileged Romance

1 King Bed | Sleeps 2

Privileged Superior

1 King Bed | 2 Double Beds | Sleeps 4

Premium Room

1 King Bed | 2 Double Beds | Sleeps 4

Premium Deluxe

1 King Bed | 2 Double Beds | Sleeps 4

Guest reviews for Catalonia Playa Maroma All Inclusive

Everyone (4) Couples (5) Family (4)
2
Family with small children

By , from New York on Dec 25, 2020

5
Family

My sister and I felt that they did an excellent job at limited capacity, cleanliness and proactive measures to keep people healthy. All employees wore masks and all food service employees also work face shields. All menus were done with a QR code; they checked your temp and always had sanitizer you had to put on when entering to eat at a restaurant; they sanitized our luggage when we arrived and overall the place was very clean. I was very impressed and felt more comfortable as a result. And to top it off, the staff were super helpful and friendly. It was such a winds weekend.

By , from Seward NE on Jul 7, 2020

Review comment responded on Jul 8, 2020

Dear Jess, this is the kind of opinion we always aspire to receive, guests who return home very happy with their experience, amazed by the service provided and sanitary measures applied 100%, thank you very much for sharing it! The truth is that you motivate us to continue improving our service and be the best option for relaxation in the Riviera Maya. We appreciate your visit and we hope you come back soon. Best regards.

5
Partner Couples Friends

Staff and service was great. Rooms where clean and comfortable. Pool area was nice. Seaweed was only thing that was a little issue.

By on Mar 20, 2020

Review comment responded on May 20, 2020

Dear guest, thank you very much for taking the time to appreciate your experience, it has been a pleasure for us to host you and we definitely wish you come back to our home again. In the meantime, we hope you are well. Best regards.

4
Family with small children

Me gusto la playa , el servicio . No me gusto la espera en los restaurantes a la carta

By , from New York on Mar 2, 2020

Review comment responded on May 20, 2020

Estimado huésped, gracias por tomarse el tiempo de compartir su opinión, para Catalonia Playa Maroma ha sido un honor ser su alojamiento. Nos gustaría informarle que las observaciones compartidas son tomadas en cuenta, tanto positivas como negativas, usted nos ayuda a mejorar. Muchas gracias por su visita, esperamos que se encuentre bien y que pronto regrese a la Riviera Maya a seguir disfrutando del destino. Saludos.

5
Friends

Beach was the best we’ve seen. It had a flat easy entry with no rocks. Palm trees instead of palapas. Food was normal fair but better quality and preparation. Only negatives were bar opens at 11:00 so no tequila for breakfast.

By on Feb 5, 2020

5
Family

Nice location. Awesome pool and beach. Great food.

By , from Frisco, TX on Dec 31, 2019

3
Everyone

By on Dec 22, 2019

Review comment responded on Dec 27, 2019

Dear guest, we are very sorry to receive this low score however by signing your contribution as anonymous we can not identify who you are or look for if there was any situation that caused you to qualify us in this way. I hope you would like to help us by sharing more information, we love receiving feedback and improving our service. Best regards.

3
Everyone

By on Nov 23, 2019

Review comment responded on Jan 3, 2020

Dear guest, we are very sorry to receive this low score however by signing your contribution as anonymous we can not identify who you are or look for if there was any situation that caused you to qualify us in this way. I hope you would like to help us by sharing more information, we love receiving feedback and improving our service. Best regards.

5
Partner Couples

What a wonderful resort. The location at first may seem a bit south from the main hotel strip, but it 100% worth it if you want peace and quiet, but still do some awesome partying. The Catalonia is constantly being upgraded, and what other may say about it being dated is a bit short sighted....... my reply is like most tropical locations - it's constantly growing..... Water both pool and Caribbean sea side are beautiful and if you want to SCUBA, the on site certified site is perfect! Room we had was super well kept, and anything we needed was taken care of quickly. A special shout out to the staff - Lemuel H., and Javier are two amazing servers that really went above and beyond. YOU will find the staff will wow you. Entertainment is really cool. They have a local troop that does dancing most nights, and then are the event directors during the day, I have NO idea how they can keep up with all the activities... But they do, and will pull you in with a smile. Make sure to attend the 9:30 shows... each day is different and well produced for a small band of performers. They really put their heart into the performances. Oh - one thing to remember - as it's all inclusive - bring cash along when you go to the pool, or other activities. Tipping is not expected, but you will regret not having the ability to tip on a whim... as the staff deserve it.

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Dear guest, Thank you so much for your preference and confidence in sharing your excellent experience. Definitely the animation team is unstoppable, the energy they have every day to spread their good vibe is incredible, we are very happy to know that you have let yourself be surprised and enjoyed with them. Also, other services such as the room and restaurants, I will take the liberty of sending your kind words to Lemuel and Javier, I'm sure they will be motivated to continue offering their excellent service. Thank you very much for your visit, we hope you return soon, we would like to repeat this success with you. Best regards,

4
Everyone

By on Oct 26, 2019

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