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Popular highlights

Free self parking
Free valet parking
Free WiFi
On private beach
Babysitting or childcare (surcharge)

El Camaleon Mayakoba Golf Course is a short stroll from Andaz Mayakoba - a Concept by Hyatt, and other popular attractions like Quinta Avenida are within a 10-minute drive. This 214-room, 5-star resort has 3 outdoor pools along with a private beach and a full-service spa.

Dining

Enjoy a drink at the bar or relish the local and international cuisine at Cocina Milagro, one of 4 onsite restaurants, which serves breakfast, lunch, and dinner. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.

Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, free minibar items, and a coffee maker.

Property features

Andaz Mayakoba - a Concept by Hyatt features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also a free beach shuttle. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach resort include a health club, a spa tub, and an outdoor tennis court.

Highlights

  • Walking distance to El Camaleon Mayakoba Golf Course
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Andaz Mayakoba - a Concept by Hyatt you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 4 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 beach bars and a bar/lounge. Wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, an outdoor tennis court, and a health club. Complimentary self parking and valet parking are available on site.

Andaz Mayakoba - a Concept by Hyatt has designated areas for smoking.

  • Bar/lounge 1 
  • Number of outdoor pools - 3 
  • Number of beach bars - 2 
  • Full-service spa 
  • Free beach shuttle 
  • 24-hour front desk 
  • Beach umbrellas 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2016 
  • Free self parking 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Free valet parking 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Children's club (free) 
  • Swimming pool 
  • Supervised childcare/activities (surcharge) 
  • On private beach 
  • Conference space size (meters) - 6200 
  • Number of meeting rooms - 5 
  • Terrace 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Concierge services 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Spa tub 
  • Total number of rooms - 214 
  • 24-hour fitness facilities 
  • Number of floors - 3 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

Andaz Mayakoba - a Concept by Hyatt offers 214 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pay movies 
  • Premium bedding 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Cocina Milagro - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Casa Amate - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Tinta del Pulpo - This restaurant specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Olla Ceviche - This bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Sotavento - Onsite seafood restaurant. Open daily.

Late night fare is available from 24-hour room service.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 11 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Ecotours on site 
  • Beach yoga on site 
  • Free bicycles on site 
  • Miniature golf on site 
  • Golfing on site 
  • Boat tours nearby 
  • Tennis on site 
  • Kayaking on site 
  • Yoga classes/instruction on site 

Spa Services

Naum has 6 treatment rooms. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 6 
  • Manicures and pedicures 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of MXN 1538 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Only service animals are allowed

No elevators

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 650 per person (approximately)
  • Pet fee: MXN 1538 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Andaz Mayakoba Resort Riviera Maya Playa del Carmen
  • Andaz Mayakoba Riviera Maya Playa del Carmen
  • Andaz Mayakoba Riviera Maya
  • Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
  • Andaz Mayakoba Concept Hyatt Resort
  • Andaz Mayakoba Concept Hyatt Playa del Carmen
  • Andaz Mayakoba Concept Hyatt
  • az Mayakoba Concept Hyatt l C

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.


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