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Comfort Inn Pittston - Wilkes-Barre/Scranton Airport

2.5 out of 5.0

Recent guest reviews

Our room had some upgrades but overall needed new paint etc. The two worst parts were the beds and the window curtains. The beds were hard and sagged in the middle. There was no blackout curtain on the window so Walmarts lights glared in on us all night long.

The bed was great to sleep on. Enough room to get around. The only problem was the shower. It would turn ice cold in after a few mins, get warm again, but then you did not know when it would get cold again. Also, I had and issue with my room getting cleaned the 2nd day. I was still there when they came, but never came back. Thank goodness I was by myself and there were enough towels.

I booked on very short notice. After I called about having a crib set up. When I arrived they set it up for me. You can tell the building is older and they slapped some paint on the walls to hide it. But in all my room did look very good very clean and updated would stay again

No issues, quiet room, clean, comfortable bed, no surprises... would stay again.

With a suite we booked and free breakfast every morning along with the location which is near the casino and lots of other stores, eateries, & attractions we couldn't ask for more!

Enjoyed the staff at desk, breakfast and maintenance. Stayed January 2nd and January 8th. Very pleasant staff on day and evening. Enjoyed my ride to and from the airport. The driver was very nice to talk to and he was great with my 85yr old mom. Thank to all the staff for making my stay a positive experience.

Clean and safe but old. Right next to Walmart......................

What a wonderful little gem. Easy access to the Interstate and free airport shuttle provided.

Room has been updated/renovated. Clean. Most remarkable was the extraordinary breakfast with waffles, eggs, sausage, yogurt, fruit and all the usuals such as cereal, juices, pastries. All around: Excellent. And the cost was very, very reasonable.

Fabulous value at this location. The room was clean, appropriately priced, and the staff were very helpful. Breakfast had lots of healthy options and we will be looking for other comfort Inns because of this experience.

very nice....would recommend for short or long stay

The hotel was ok, we needed cheap room on New Years eve close to the Woodlans inn so we didn't have to drink and drive home which was 90 min away. However they put us on floor where there was heavy construction going on in the hallways ( workers, drywall pieces, saws, hammering) I thought surely the elevator opened on the wrong floor. The heavy construction noise woke us up abruptly a little after 8am. For the price i wasn't experting 5 star but at least not on a construction floor. It served its purpose I guess. Construction should be over considering it was 1 yr 10 months ago but now it is a question I will ask before booking a room

Reasonable rates, clean and convenient. Nice staff. Room amenities basic.

I don't know if there is a different standard of clean in a pet friendly room. The bedding was lovely, nice pillows, the bathroom was clean. However the rug needed to be shampooed, it was not at all clean, it felt sticky. I assume the extra charge for having a pet is to pay for extra cleaning needed. Other than the rug, everything else seemed to be clean.

I stayed at this hotel for business. My only complaint about this hotel was the shower. The drain wouldn't stay up so I had to hold the drain holder up so the water would go down. Eventually, the drain holder stayed up. The water temperature wasn't good. Either you got cold or hot water. The breakfast was good. You can get hot stuff like waffles which were good. The hotel is near a Wal-Mart so you can go there in case you forgot something. There is a shopping center where Wal-Mart is that has a Burger King, Chinese buffet, and a pizza place for dining.

I was in scranton to attend a Interview. stayed one night at this place. staff were very good. i felt comfortable staying at this place. I will recommend friends to stay at this place.

Loved the clean rooms and friendly staff. Close to food and shopping.

One night spent here and would definitely go back for the price offered. Rooms were clean and updated. Friendly staff. Would recommend it!

Rooms are a little aged but well kept, staff is friendly and outgoing

Everything about our stay was very satisfactory. We were particularly pleased to find a entirely smoke-free building in this part of the country.

400 Route 315 Hwy Pittston PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn Pittston - Wilkes-Barre/Scranton Airport is located within a 15-minute drive of PNC Field and Mohegan Sun Arena. This 99-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. University of Scranton and The Mall at Steamtown are also within a 15-minute drive.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

Comfort Inn Pittston - Wilkes-Barre/Scranton Airport's 99 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Renovated in 2015, Comfort Inn Pittston - Wilkes-Barre/Scranton Airport offers a fitness center, free WiFi in public areas, and a business center. There's free parking and a free airport shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, laundry facilities, and an ATM.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Inn Pittston - Wilkes-Barre/Scranton Airport

Everyone (11) Couples (9) Business (4) Family (1) Other (4) Friends (2)
3

okay hotel for one night

Everyone

Our room had some upgrades but overall needed new paint etc. The two worst parts were the beds and the window curtains. The beds were hard and sagged in the middle. There was no blackout curtain on the window so Walmarts lights glared in on us all night long.

By on Jul 24, 2017

Review comment responded on Aug 1, 2017

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I do apologize about the light that was glaring in your room during the night. As far as the curtains on the window, there are 2 and one of the curtains block out the sun and light. The next time you decide to come visit us, please feel free to ask the front desk for help. They will be able to help anyway they can to make your stay much more pleasant. Thank you so much for your business and we look forward to seeing you in the future.

3

best place to stay in pittston

Everyone

The bed was great to sleep on. Enough room to get around. The only problem was the shower. It would turn ice cold in after a few mins, get warm again, but then you did not know when it would get cold again. Also, I had and issue with my room getting cleaned the 2nd day. I was still there when they came, but never came back. Thank goodness I was by myself and there were enough towels.

By , from Richmond Hill, GA on Jul 17, 2017

Review comment responded on Jul 25, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4

good hotel

Everyone

I booked on very short notice. After I called about having a crib set up. When I arrived they set it up for me. You can tell the building is older and they slapped some paint on the walls to hide it. But in all my room did look very good very clean and updated would stay again

By , from spokane,wa on Apr 21, 2017

5

right off the interstate and close to shopping

Everyone

No issues, quiet room, clean, comfortable bed, no surprises... would stay again.

By on Mar 11, 2017

Review comment responded on Mar 20, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5

great location, & comfort!

Everyone

With a suite we booked and free breakfast every morning along with the location which is near the casino and lots of other stores, eateries, & attractions we couldn't ask for more!

By on Jan 12, 2017

Review comment responded on Feb 2, 2017

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. THANK YOU

4

nice hotel near airport

Everyone

Enjoyed the staff at desk, breakfast and maintenance. Stayed January 2nd and January 8th. Very pleasant staff on day and evening. Enjoyed my ride to and from the airport. The driver was very nice to talk to and he was great with my 85yr old mom. Thank to all the staff for making my stay a positive experience.

By , from Scranton, Pa on Jan 10, 2017

Review comment responded on Feb 2, 2017

Dear Liz, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. THANK YOU

3

clean and safe but needs to be renovated.

Everyone

Clean and safe but old. Right next to Walmart......................

By on Jan 8, 2017

Review comment responded on Feb 2, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4

airport location

Everyone

What a wonderful little gem. Easy access to the Interstate and free airport shuttle provided.

By , from Pa on Dec 6, 2016

Review comment responded on Dec 14, 2016

Dear Kris, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5

easy access to highway.

Everyone

Room has been updated/renovated. Clean. Most remarkable was the extraordinary breakfast with waffles, eggs, sausage, yogurt, fruit and all the usuals such as cereal, juices, pastries. All around: Excellent. And the cost was very, very reasonable.

By , from Ohio on Oct 14, 2016

Review comment responded on Oct 17, 2016

Dear Paulette, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

5

great value

Everyone

Fabulous value at this location. The room was clean, appropriately priced, and the staff were very helpful. Breakfast had lots of healthy options and we will be looking for other comfort Inns because of this experience.

By on Sep 9, 2016

Review comment responded on Sep 22, 2016

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.