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Recent guest reviews

Only one elevator working, ran out of the highly advertised chicken and waffles daily, trash cans overflowing onto ground, the pool area lacked attention didn’t see anyone clean it during our stay, big cabinet at entry door was falling apart and repeatedly just pushed back together. Overall great for sleeping.

Rooms where very clean and spacious. Very nice stay

While there for 5 days in June we lost water in the am for 3 hours one morning couldn’t shower, lost the air conditioner for one night of sleeping, the fireplace wouldn’t turn off one night, making for a terrible nights rest, one morning there was no selections for breakfast for 45 minutes, one day the front door wouldn’t open and the guy trying to fix it acted annoyed when we tried to leave for the day. Upon checking out a couple ahead of us told how they had water dripping on them while on the toilet from the floor above, another gentlemen stated how he was frustrated from no breakfast that morning. We also had water stains on our ceiling from the floor above. When we went to leave only one elevator worked for 6 floors of people trying to check in and out on a Sat. Internet is almost non existent. Although the employees are friendly and nice and the facility looks fairly new it has lots of “maintenance” issues. Would NOT stay there again.

Great overnight stay. No issues.

Will definitely stay again. Excellent location also..

the room had a bad smell, probably a pet smell, and the toliot and tub both leaked all night. For the smell we had to go to Walmart and get some Frebreeze for the smell. not my job!!

It was decent enough for us to stay one night. I just don't care for plain tasting, barely warm omelets. Fresher eggs & meat instead of microwaved are always better The room accommodation was fine and the hotel was clean. The staff was nice and helpful.

Everything was nice and clean. Great hot breakfast.

Staff are so friendly. Breakfast was variety. Room's size was perfect.

We will be staying here again! Staff was wonderful, very clean, price was right.

Friendliness of staff and breakfast were wonderful! Smell of room was bad, pool wasn’t very clean and it’s located near the garbage dumpster so it smelled like fish the whole time the kids played in the pool.

Great location, friendly staff. Has outdoor pool and is pet friendly

Fantastic great location wonderful breakfast comfortable beds so friendly staff they were great

Nice place to stay, the room had a stale smell like maybe it had been smoked in. Like the location, staff was friendly. Breakfast good

Nice place. It was clean, comfortable, and convenient.

Parkway Pigeon Forge TN

Hotel highlights

  • Walking distance to Titanic Museum and Hatfield and McCoy Dinner Show
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hampton Inn & Suites Pigeon Forge On The Parkway places you within a 10-minute stroll of popular attractions such as Titanic Museum and Hatfield and McCoy Dinner Show. This hotel has 100 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM.


Rooms

Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.


Property features

Guests staying at Hampton Inn & Suites Pigeon Forge On The Parkway enjoy a gym, free WiFi in public areas, and a spa tub. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 6

Guest reviews for Hampton Inn & Suites Pigeon Forge On The Parkway

Everyone (10) Couples (5) Family (13)
4
Everyone

By on Jul 15, 2022

3
Family

Only one elevator working, ran out of the highly advertised chicken and waffles daily, trash cans overflowing onto ground, the pool area lacked attention didn’t see anyone clean it during our stay, big cabinet at entry door was falling apart and repeatedly just pushed back together. Overall great for sleeping.

By on Jun 20, 2022

Review comment responded on Jun 24, 2022

Thank you for writing a review of your stay with us. I apologize for failing to meet your expectations in the areas you pointed out. I will share this with all concerned staff and together we will work to improve our guests experience.

5
Everyone

Rooms where very clean and spacious. Very nice stay

By on Jun 15, 2022

Review comment responded on Jun 17, 2022

Thanks for the nice review! We're looking forward to your next visit!

2
Family

While there for 5 days in June we lost water in the am for 3 hours one morning couldn’t shower, lost the air conditioner for one night of sleeping, the fireplace wouldn’t turn off one night, making for a terrible nights rest, one morning there was no selections for breakfast for 45 minutes, one day the front door wouldn’t open and the guy trying to fix it acted annoyed when we tried to leave for the day. Upon checking out a couple ahead of us told how they had water dripping on them while on the toilet from the floor above, another gentlemen stated how he was frustrated from no breakfast that morning. We also had water stains on our ceiling from the floor above. When we went to leave only one elevator worked for 6 floors of people trying to check in and out on a Sat. Internet is almost non existent. Although the employees are friendly and nice and the facility looks fairly new it has lots of “maintenance” issues. Would NOT stay there again.

By on Jun 12, 2022

Review comment responded on Jun 18, 2022

thank you for your feedback we are addressing the issues .

5
Family

Great overnight stay. No issues.

By on Jun 5, 2022

Review comment responded on Jun 10, 2022

Thank you for the feedback! We're looking forward to your next visit!

5
Family

Will definitely stay again. Excellent location also..

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

Thank you for the nice review! We're looking forward to your next visit!

3
Everyone

By on Sep 30, 2021

2
Partner Couples

the room had a bad smell, probably a pet smell, and the toliot and tub both leaked all night. For the smell we had to go to Walmart and get some Frebreeze for the smell. not my job!!

By on Sep 27, 2021

Review comment responded on Sep 29, 2021

Thank you for staying with us, Paul! I am sorry to hear that you had these issues with your recent stay. We strive to provide all of our guests with outstanding service, and it appears we fell short in this case. We hope to have the opportunity to better serve you in the future!

3
Partner Couples

It was decent enough for us to stay one night. I just don't care for plain tasting, barely warm omelets. Fresher eggs & meat instead of microwaved are always better The room accommodation was fine and the hotel was clean. The staff was nice and helpful.

By on Aug 1, 2021

Review comment responded on Aug 11, 2021

Thank you for staying with us and for taking the time to share your feedback! I apologize that you found the Breakfast to be less than satisfactory during your stay - we're known for our hot breakfast after all! We hope we'll have the chance to better serve you in the future!

5
Family

Everything was nice and clean. Great hot breakfast.

By on Mar 9, 2021

Review comment responded on Mar 9, 2021

Thank you for the kind words. Looking forward to your next visit!

Hampton Inn & Suites Pigeon Forge On The Parkway

2025 Parkway, Pigeon Forge, TN 37863
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