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Metropole Hotel Phuket

3.5 out of 5.0

Recent guest reviews

I stayed in this hotel in our recent familiarization trip to Phuket, this accommodation was book by our travel agent. The hotel is spacious and built in old style, high ceiling lobby, warm welcome reception, good and comfortable bedroom, bathroom is large, but sanitary equipment and facilities are a little bit old but clean. Free wifi service, Rooms in higher floors offer good city view. Large breakfast choices in a nice restaurant. Staff are friendly and professional. Reccommend this to anyone who look for a good hotel at a reasonable budget.

This hotel seems old, but you can even get a nice experience in something old, right? yes, it is,, Even though we were not impressed when we enter the lobby since the decoration is not 'luxury" like other hotels, but..when we enter the room, we were impressed on how spacious is the room. It has a nice big window facing the city and mountain in a distance, a spacious bathroom, big clothes, and quite nice amenities. However, the carpet looks old and a little bit smell like an 'old rug'. But.. overall, we like the room!

Cheap hotel .room from 16floor. Very good and large breakfast. Friendly stuff. Very good value for money. Nothing bad to say. Good parking alue to motorbike. If you need good value.. Take this hotel .........

I️ have stayed for 2 nights. I️t is nice hotel even I️t is old but room is large and clean. You also have city view. The staff is very friendly and helpful. There are many reasonable price in the food menu that you must try. If you like to have massage you can find a shop next to hotel entrance. I️ highly recommend this hotel and will be back

As per previous comments the hotel is very old and fittings and fixtures in bathrooms are yucks. It's in the process of renovation which we can hear the noise from our room around 8+ each mornings. Our 11th floor room faces the City and ocean views but the below neighbour night clubs kept me awake. Location wise is good and the Pink local route 1 bus stop is just on corner at OUB bank to Tesco Lotus Extra or Big C. Beds and pillows are comfortable.

I will definitely not be recommending the hotel to anyone! Although the bedroom was clean, comfy and reasonably well-kept and well-equipped with good access to the free Wi-Fi, the bathroom was very dated - everything had a brown tinge to it - and brown water came out of the taps. I quickly resorted to using bottled water to brush my teeth. The rest of the hotel was also dated - there were leaking ceilings and a general feeling of damp. A large patch of carpet on my floor was wet for my entire stay. Fortunately, my room was at the back of the hotel and quite high up, but others I knew staying there were at the front of the hotel and, despite also being high up, were kept awake at night by the noise from the nightclub down below.

Hotel staff were friendly and helpful. Room was good size and comfortable bed. In center of town so convenient to walk. Hotel in need of updating as very old. Musty smell around the hotel. Breakfast was ok with good choice of food.

Though I agree with some earlier comments that the hotel is in need of upgrading, I was very pleased with the friendly services and location in the heart of Phuket Town. The property is very suitable for wedding and meeting events and I can highly recommend this. Will be back again soon but can't wait to see the improvements after renovation soon!

China Eastern Airline put us up at this hotel for a night when our flight was canceled. It's very old and dingy and needs to be updated. The sheets and beds were clean but the bathroom was not up to par. The breakfast and lunch buffet was not edible, even after spending 2 weeks eating street food in Thailand

Well what can I say???? It was probably nice in the 70's 80's.. the hotel is in real bad state of repair especially on the 5th floor I think on the walk to the pool, the smell of damp and serious amounts of damage on the ceiling and walls, I would avoid like the plague...

1 Soi Surin Montri Road Phuket Phuket

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Health club

Metropole Hotel Phuket places you within a short walk of Robinson Department Store and within a mile (2 km) of Chinpracha House. This 248-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a health club. Also near this Phuket hotel are Phuket Butterfly Garden and Insect World and Suan Luang Park.


Relish the Thai cuisine at Fortuna Pavilion, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


All 248 air-conditioned rooms provide refrigerators, minibars, and desks. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries.

Property features

Metropole Hotel Phuket features an outdoor pool, a children's pool, and a health club. Airport transportation is made easy with an airport shuttle (available 24 hours) for THB 600 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a gift shop.

Room options

Deluxe Room

Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

37% of guests recommend this hotel

Total of 175 reviews