Centara Blue Marine Resort & Spa Phuket4.0 out of 5.0
Recent guest reviews
We stayed for a week in June and really enjoyed every day at Centara Blue Marine Resort. The staff were very helpful and friendly, room cleaned every day and we enjoyed starting each day with the wonderful breakfast while taking in the awesome views of sea and Patong beach. The resort is conveniently located to Patong beach, tuk tuks and massages. We are looking forward to a future stay at resort.eW kept very fit climbing the many stairs daily throughout the resort! Tony and Sharon from Australia
Hotel is a little dated, but wonderful ocean views if you go for one of their sea view rooms! Service is overall good, most staff are friendly when approached. Hotel is built on a steep incline so lots of stairs, but hotel shuttles are available at all levels of the hotel at a quick call. (phones available at pick up points.) Their Blue Horizon restaurant serves great food along with a great view and great service. Free shuttle bus 3 times per day to and fro Jungceylon mall near Patong beach. There is a 7-11 convenience store just steps from the hotel main entrance. The hotel is located slightly before Patong Beach, which is both a good and bad thing. Good as it is more peaceful compared to the hotels nearer Patong beach, downside is that the roads are a little dangerous to travel on foot due to the traffic zooming both ways. All in all, was a good stay at a great price!
We stayed in the first week of June. The hotel was not busy. The room was dated but clean everything worked. The bed was awful but after we left found out there was a mattress topper. The staff are what made this hotel worthy of 4 Stars. They were very helpful, nothing was ever a problem . Would recommend this hotel to only those capable of climbing lots and lots of stairs .
It was an amazing place to stay. Room was cleaned and nicely made. The view was breathtaking and pool was quite awesome. Staff were really really really helpful and friendly. Breakfast was very yummy and service was excellent :))) Love the people, love the place, and look forward to our next stay.
A week's holiday in Patong was made bearable as we stayed at Centara Blue Marine resort purchased very cheaply through special deal. At quiet end of bay on a hill a large facility with lovely helpful staff. Due to an injury I sustained on phi phi island speed boat on day two of holiday, a lot of time was then spent at the resort. The pools are great especially the largest on restaurant level overlooking all of bay so magnificent views. Food was cheap and delicious including special buffet nights steak and seafood, fresh and lovely. Food excellent choices just as good as any restaurant in town and very reasonably priced. All drinks available, and happy hours throughout the days made it fun; the swim up bar was fun and so friendly. Room was spacious and a/c worked perfectly, wifi better than ours at home so with sore back Netflix was used throughout. Spa facility available for relaxation. Very restful atmosphere. Recommend!!
I am still staying here. Everything started the day I arrived. There was no one waiting for me and my son even though I had arranged for it from home. It was 3 am and they were fully aware of delays as I sent them the letter from airline. Then after 30 minutes a very rude taxi driver arrived!! He would not even help with my luggage! My 8 year old son put one case in the taxi !! I was very sad when I turned around to see this! No lights outside room corridor in first room and second room where I stay now. I was kept on being woken up at 3 and 5 am by Chinese tour group who kept on ringing our bell and knocking the door. We had the room changed but had to take time to change everything and then rearrange everything again! More time wasted! There is an electrical fault in my room and have written a couple of emails, and although they have been replied, items have not been repaired. Still we don't have outside light for example. Tour desk : only one girl (Bee) extremely helpful and goes out of her way to help. Unfortunately she is on leave at the moment and the other women doesn't help. Talking to other guests last night they all had the same experience. Only the restaurant (90 steps up) have polite and friendly staff. They are wonderful with my son and go out of their way - especially Nat and Jom. The night begins I had to call for security twice as there were drunk loud people screaming. I would have hoped security would make rounds to make guests feel safe, especially in such a large complex. On my last trips I have stayed at Deevana which is amazing and fully recommend and Movempick. I am almost at the end of my trip and I hope writing this review plus the several emails and direct communication, improves the service I am getting... overall I am disappointed and sad that after looking forward to this holiday for 8 months I have to write emails and reviews to improve my situation.
Good value for money but!!!! Price unbeatable but as we were a group of 6 friends traveling average age 60 the stairs were a killer. The Lobby/Reception is at the front lower level of this complex which is built into the side of a hill. Level 6 is where our room was located and you have to take a shuttle up the hill to get to your Hotel room. They were regular and pretty much available anytime but no lifts anywhere. You had to call for the shuttle to leave the Hotel as well. They have a transport drop off in Patong Beach 3 times a day. 10, 11 and 3pm. Outside on the main road you can find tuk tuks for 200 Baht to Patong and 300 on a Saturday Night. The Hotel dinner/room service food was average and the nearest Restaurant was about 5 mins walk toward Patong. So what you save in Hotel fees you spend in Tuk Tuks unless you are young and fit and prepared to walk in 35 degree heat. The rooms were average with wooden floors shower and bath with a private balcony where you could hang washing which was convenient. Tour desk outside Hotel on the main road barter hard and do not pay the cost advertised. Hair dryer in my room excellent in the other 2 rooms 1 did not work 1 was painfully slow. Tv and dvd player in room along with kettle plenty of room for 2 people. Used the spa for a hot stone massage which was fantastic. Breakfast was near the pool plenty of choice, eggs cooked to order by chef with a nice view out to the ocean. The rooms clean had to get housekeeping a few times to the room and room service plates left outside rooms for 3 days before removed, all the staff friendly enough. Door to bathroom is a slider and you had to be the hulk to move it to close so the maintenance men were called a few times. Key to the room deactivated on 5 occasions so it was lucky we had 3 rooms to enable us to phone the lobby if you only had 1 room it would have been very inconvenient as you could not ring for a shuttle to get you to a phone.
3 days but never again it's nothing like Centara Krabi a lot of beter hotels in Phuket for less money. For me it's a no go. Food is ok but nothing special, beach near the hotel is verry small. The hotel needs a renovation badly.
Stunning ocean views from rooms, buffet breakfast was varied and fresh overlooking the panarama of Patong Beach, 3 pools were great and not over crowded. Mr Phu was excellent and moved us after asking for a better view. Lots of stairs but ample transport offered 24/7. Friendly staff, location a little out of Patong so had to get a lot of tuk tuks. Had 3 free shuttle services, perhaps another at 1 would have been good instead of 10 and 11am and another at 5 for dinner options. Kalim Beach has a few eating options only a few minutes walk to right of hotel entrance. Massages at Jasmine Massage just outside entrance for 300 Baht ($12) were awesome. Enjoyed one with 6 family members. Site is steep so ask for ground floor room for elderly. Quite hard beds but typical in Asia I find.
We booked this hotel after friends of ours previously stayed at Centara Blue and thought it was a great place to stay for our trip. Check in went well no issues at all. The facilities at the resort are great. A nice area just out of patong centre. However, we had a big language barrier between the staff and ourselves. We speak english and apparently half of the staff dont know a lot of english. We had a few issues with guest services requests and buggy services because they couldnt understand us. The only issue in the room was the mattress was horrible it was so hard we would wake up with backpain and cramps (we didn't bother to mention this to staff during our stay because of the language barrier) On the last day we had major issues with staff. At the start of our stay they said water in the rooms is free and in the hotel book found in rooms it says water is complimentary. We assumsed any was okay. At check out we found out only the glass bottles were free (fine, just a heads up) our minibar fee also had other items on it which we got charged for but did not touch. When we brought it up with staff they were extremely rude about it and expected us to pay for all of it. I wont mention names but will email the manager the guy and girl at the desk decided to talk about us horribly! I have photos of the oringal mini bar receipt and the one they gave us at check out that I will also be forwarding to the hotel. Not a bad hotel but the service is a big let down. Especially for the price we were willing to pay. Disgraceful.
- Close to Patong Beach
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Patong Beach is within a mile (2 km) of Centara Blue Marine Resort & Spa Phuket, and other popular sites like Bangla Night Street are within a couple of miles (3 km). This 266-room, 4-star resort has 3 outdoor pools along with a full-service spa and 2 restaurants. Kalim Beach and Royal Paradise Night Market are also close to this Patong resort.
Enjoy dining at the resort's 2 onsite restaurants: Tropics Lounge & Bar specializes in Thai cuisine, and serves lunch; dinner, or Blue Horizons offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Centara Blue Marine Resort & Spa Phuket's 266 rooms are air-conditioned and provide balconies, minibars, and coffee makers. 29-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and phones.
Guests of Centara Blue Marine Resort & Spa Phuket have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, 2 spa tubs, and a sauna.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 277 reviews